Used Toyota 4Runner for sale near Palo Alto, CA

Susan was my service advisor. She was attentive to my needs and concerns. She answered all of my questions and made me feel at ease knowing my car was in good hands in its repair and maintenance and even made sure I had a rental that was fit for me as I don?t live in San Jose but in Gilroy but because of the customer service I receive is why I keep going back to Mercedes of Stevens Creek. Susan kept me up to date on my car and the service and repairs that were being done. Susan engages with her clients and makes you feel comfortable and confident in everything she is explaining to you especially when it comes to signing the service agreement. From working in the retail management industry for 10 years I can see that Susan enjoys what she does and helping her customers and She has a positive attitude especially at 7:20am. Susan shows dedication and commitment.

This vehicle is very expensive to repair/parts. I've been hit a couple times already and the paint alone is very expensive / orange is what it appears as..

This past weekend, I helped a close friend of mine purchase a 2017 Toyota Corolla LE Eco from Simon Dharmawan, one of the internet sales managers. My first impression of the dealership was that it was extremely well-maintained, with many offices for the finance managers to expedite the sales process for multiple customers. There is also a child-friendly entertainment area, as well as a stellar coffee machine with tons of touchscreen options. Simon was by far the lowest-pressure and most accomodating salesperson I have encountered in the car business (having worked in the industry for 2 years), and had great patience despite my cutthroat questions and desire to establish total transparency. My advice to prospective buyers would be to come in with your research in hand, ask for Simon, and prepare to fire away with questions until you're completely satisfied with making a decision. I thoroughly enjoyed the negiotations and would come again just to have fun.

I’ve owned a 2022 Toyota 4Runner sr5 for around 2 years now and the whole time I’ve put that thing through basically xxxx, and it has never ever broken, or had anything wrong with it, it may not be considered a truck to some but it sure has driven better than any truck I’ve ever driven, the 4Runner is a beast

The salesman is really nice and efficient, gave great service too. And the facilities are very clean and big. Buying process is fast and easy. Very good experience.

My wife drives this vehicle and she is a small gal. She said it fits her great and rides very smooth. Gas mileage isnt the best but she doesnt drive it everyday so its not a big deal for us .

Excellent experience with George and felt comfortable and the process went smoothly. 10 stars for George. I would recommend someone to go there no doubt and I’m sure they would have the same experience with him. he answered any questions I had and was very thorough with giving me as much information as possible.

This is our fourth 4Runner since 1996. 4Runners are a supper reliable SUV. Each of our 4Runners had over 250,000 miles with no issues. I would recommend a Toyota 4Runner as primary vehicle. They are stylish, reliable, economical to own and operate.

Elias and the team at Normandin get high marks for our purchase. All involved were courteous and went above and beyond to get the purchase completed. In a process that can be lengthy and even stressful was made much easier with everyone's professionalism. A much appreciated experience.

My daughter bought a 2019 4runner .I was cleaning and detailing it for her and started to look it over i was impressed with the options and quality. 4 days later I had a 2020 off road premium in my driveway. I really like it already changed it some to look like I want it to wheels blacked out the chrome all said I am really happy with my 4runner

I worked with Nuvia and Ulysses. They gave my son and I excellent service. It was my son's first car so it was a big day!! They explained and even surprised him with a big bow on the car. Best experience I've ever had. Super helpful, nice and down to earth. Would definitely buy there again. Xoxo Marcy

It's the very last body on frame bullet proof SUV. It's built like a tank is great for all types of driving situations and here in Illinois where the roads are almost as terrible as it's governor it needs to be ready to drive over potholes the size of Pritzkers rear end and handle it. I've had no problems and plan on holding onto it especially now that Toyota has taken a turn for the worse with garbage 4 cylinder turbos.

Great customer service, over all wonderful experience! Tyler and Reza were extremely helpful and patient. Would most definitely buy a car from here again.

Traded 2023 Highlander Ltmd AWD for 2024 4 runner because it was sadly disappointing. Chose 2024 4runner before they ruin it with the 2.4L turbo & electric motors the 2025 is suppose to get. Have a 2022 4runner we love so why not have another as our second vehicle. Both are TRD Off Road models and seem to go just about anywhere you dare with surprising results Everytime ! Good visibility,great comfort, enough room and safe & reliable.

Though I did not buy a car there I had a good experience. Vlad was really helpful and great in helping me and showing me the car. I would recommend this dealership.

Not the most technologically advanced but that is what I was looking for, keep it simple! The features it has are the important ones, at least to me. This is my third one since 2011 and I love not having to bringing them in for repairs.

Very positive staff from initial phone call to working with Finance and driving off the lot! I knew this was where I wanted to buy based on how straightforward and prompt Alex was, I shopped around and this was where I found the best deal.

It’s a 2023 so it only has 25’000 miles on it at this time, but I’m absolutely satisfied with the purchase. Sure, it’s not designed to be fast, ultra-comfortable, fuel efficient, but it excels in handling rough ranch roads and rough Dallas city potholes, nice narrow body for tight parking. It’s great as a highway cruiser, and the secret of the 4Runner is if you go 30-40mph over a fairly level road (AC off) you’ll hit 60mpg! Quite happy with it, a real urban assault vehicle, wish they came with a better selection of exterior colours though 👍

I have not even purchased a car here yet, but am pretty certain that I will. I have been very impressed with John's integrity and overall honesty. Refreshing.

Great vehicle. Carries all the gear for construction or camping. Added rack for handling lumber. Too easy! Exceptional reliability on and off road. Solid highway truck, smooth and stable. Solid off road, tough and handles 4 wheel areas with ease. Awesome truck!

They were great. I’m in MN and they are in Cali. They took care of the shipping aspect. Very happy

Exactly what I’d expect from Toyota. Ended up trading in my 2014 4Runner and haven’t looked back. Super reliable and great in snow! I love my TRD Pro!

Overall experience was excellent. Customer service was over the top with sales, management, and finance. Highly recommend this dealership!

The 4RUNNER is an impressive car and very popular in my area. I would like to have seen more amenities that many of their other models have like: Power liftgate, auto lane safety control, lane warning lights in side mirrors, turning indicator light in side mirrors and relocate trailer plug connector further back towards the rear bumper.

Check it was slow. Could have been faster. A lot of waiting but once checked in,,it moved faster. Overall I was satisfied with the service.

Absolutely love my new 4Runner, traded from my Tacoma and love the difference in ride quality! Would definitely recommend the 4Runner over other brands.love it!!

Your salesperson, Tan Hoang, was the BEST ever. He was courteous, knowledgeable and helpful. happy with the service. we will be back next time. Thank You!!

Best vehicle to travel wirh children. Everybody has a good space and gives good miles on the road. My friends asked me where do I getbit so they can try to buy one as well.

I had a great car buying experience. I would definitely come back. The team was very helpful and made the experience a good one. I highly recommend this car max location and the people who work there.

Love the car My first 4Runner that I have owned sits higher than a normal SUV .I love the lights very bright lights up the road. I have a big dog she goes in the back with plenty of room she loves that the window opens. The two negatives that I have are that my lights are not auto and the lift gate is not powered I had those in my last vehicle so I have to mentally make some adjustments. But still love the car❤️

This place is amazing! They have so many cars to choose from. Plus they have an exotics lane which is really cool, they have everything from a Benz to a Porsche! The whole buying process is very quick, I bought my car in two hours and drove home. In comparison to the Mercedes of Stevens Creek, which literally took me 8 hours to buy after I picked out my car. The only knock is the service department, which doesn’t do paint repair for scratches, even though they told me that the scratches on my car would be fixed, they only used touch up paint, which looks like I did it myself and not professionally done like I wanted. But it was a used car, so no big deal. Overall I highly recommend!

One of the last SUV’s with a real 4x4 and towing capacity. The engine and transmission lasts longer than anything similar. Not the greatest mpg but this is greatly off set by reliability and longevity.

I had no choice, my car of 20 years, which I bought brand new in 1999 was done. With so many websites ( I looked at several), I was not sure where to go. Then someone mentioned Car Max to me. I looked on line and saw a few cars I was interested in. The next weekend I drove to Colma to checked out and test drive a couple of cars. I decided to ask about Hybrids...you had 2. I test drove one of them and could not resist. I bought it. I was very impressed with the buying process. It was quick, easy and believe it or not relaxing since the sales person completed the paper work for me. Yes, I had to sign several sheets but that was a given. Something I was dreading for the past two years, was so surprisingly easy I couldn't believe it!!!

I love everything about my 2017 TRD PRO Cement Gray 4Runner "except" the ENTUNE system. The Quick Text message system only works 1 out of 20 times. Not very useful when hands free safety is concerned. Dealer R&Red the Entune system, however replacement Entune has same problem. Not happy as this adds to the danger of handling a phone instead of using the Entune Quick Text while driving. The Entune system Quick Text didn't work with either of my new Samsung or Moto Android phones even after I changed phone carriers. Also the right side touch screen buttons on the original Entune system failed as well. Very disappointed Toyota. This was my second 4runner purchase. Other than the Entune system, a perfect vehicle IMO.

The very best experience of any dealership I have ever had. I was looking to trade-in my 2016 Ram 1500 Laramie Longhorn. I called everywhere within a 100 mile radius. No one had anything close to what I wanted, until I called San Leandro Chrysler and talked with Vanessa Abaunza. When she answered I asked the same question as I had for every call before her. I told her, I'm looking for a 2021 RAM 1500 Limited Longhorn. No sooner having said these words, and she said, you have good taste. I thought for a moment, is she being real or just being a sales rep. Then she said, I love the Longhorn, it's my favorite and she went on and on about it. No other sales rep from any dealership told me I have good taste. She made me feel great from the very start. She had me at "Hello"... She continued asking, what exactly I was looking for on the truck and what color? I wanted everything in Delmonico Red. She immediately said, I have it. I was skeptical, but curious. Can you show me? Next thing I knew, I was looking online at the truck of my dreams. I asked, how did you do that? I have spoken to every dealership and no one had anything close. I was about to give up and then you pull this out from nowhere. My heart was pounding, I could hardly speak a word from that point. I about had tears I was so beside myself. Her next words were, when do you want to come see it? I explained that I was about 80 miles away. She came back with, I have customers that come from everywhere, just to buy from us here at San Leandro Chrysler. I told her, I really don't want to drive 2 hours one way just for this truck. She came back with, is this the truck you want and have been looking for? My answer, Y E S ... she then said, what's 2 hours, if you get the exact truck you want? Well, I had to agree, she had me and I knew it and I wasn't going to let anyone have that truck but me. There was a lot of details left out in this review, but I want everyone reading to understand that I have never ever encountered a better sales than her. She is the very best. I love her. She was honest, sincere, funny, just the most amazing person to deal with. I cannot say enough or give her higher praise of any sales rep. ... if you are looking for a new RAM truck or any Dodge, Jeep, call and talk with Vanessa in sales, she'll hook you up, just like she did me.

My only complaint about this vehicle is the two tone interior. I feel like the color should be consistent. Other than that, this SUV is the total package

Id like to express my hear-felt thanks for excellent service Andrea Mello provided me with the maintenance of my Toyota TDR 2017 Toyota Tacoma. I have learned through the years not all agents are created the same. I was highly impressed with Andrea's customer service , professionalism, and capacity to explain what was needed for my truck. She was honest, fast-hardworking and proved to me confidence that their is no task that is to large for her and her crew. I was extremely happy with her quality of service. I intend to continue our relationship with Toyota in the future and looking forward to seeing Andrea Mello again. I whole hearty will recommend any one who is seeking first rate customer service to Toyota and Andrea Mello. Thank you, Sincerely, Yvette Thoma

I absolutely LOVE my 2023 4Runner TRD Off-Road Premium . Love the rear glass that rolls down for extra breeze with moonroof open. Only 4 stars on comfort as passenger seat in front has no lumbar support which wife needs. Also own 2015 Tacoma 4x4 crew Cab/ manual and 2018 Land Cruiser. We value Reliability, Dependability, and vehicles that are OVERBUILT for the job. Toyota/Lexus is the only brand that we will ever buy for our needs, and the only place we buy is from The Tracy Job Team at Shottenkirk Toyota in Quincy, Ill. Simply the BEST!!

I went into this dealership for the first time today. Luis Calderon, Internet Manager, contacted me when I filled out an online interest form as to what vehicles they had at their location. I had been looking for a red Rav4 Prime XSE for about 18 months. He told me they had one in the showroom and I made an appointment to see it this morning. Luis had greeted and proceeded to go over the details of the vehicle as well as the price options for a lease. He was extremely friendly and professional. He also was very patient with me since this was a large $ purchase for me and I was hesitant. Luis made this experience a lot of fun and I felt like I was dealing with a friend as opposed to a car salesman. He is really great at what he does. In addition to Luis, I worked with Ling Guo in financing. She too was a pleasure to work with. She explained the documents needing my signature. I recommend this dealership to anyone.

Amazing build quality…you can feel it in everything. The last of its kind. Buy one while they’re still around. Don’t buy if you’re concerned about fuel mileage. Trade off is drive it easily 20 yrs without replacing hybrid battery packs and CVT transmissions. Old school bulletproof reliability and quality.