Excellent experience buying 2016 Camry XLE June 2016
November 5, 2018
I would like to take moment and express our gratitude for Mr. Eric Hogue and Mr. Therrell Lyon extra efforts in purchasing our new 2016 Camry XLE. Therrell showed us personal dedication, attention to details, he communicated with us in a timely manner, responded to our requests, and provided necessary information when selecting the vehicle. We were really impressed with Mr. Lyon's customer communication style, especially we are grateful that he did not employ any pressure tactics on us during the process. Please take this with a positive aspect. (Unfortunately, I did feel such pitches of induced guilt or unreasonable requests at some other dealerships). We felt that he was making his best efforts to provide us with proper value of our trade-in vehicle. I would like to commend Mr. Lyon's approach and style as the one that creates understanding and trust between sales consultant and a customer. I would like to thank you, Eric, for your leadership skills, attention, and care that you have shown us in securing the vehicle. Again, our sincere appreciation goes to you and Therrell. I look forward to working with your Department in the future.