Used Toyota Highlander for Sale in Des Moines, IA

I will recommend buying a car from this dealer. The salesman, finance guy, the owner and wife are great people.i felt very comfortable in buying my CTS .thanks and I love their business

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

Service department daw friendly and helpful. Jeremiah even showed me some settings on the console that I couldn’t figure out. He was super helpful.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

Very professional and knowledgeable service. Worked hard to accommodate my schedule. Work was done on time and recommendations for future service work was appreciated. Didn't try to "up sell" on services that I didn't want or need.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

I moved to Iowa and discovered that the only Infiniti dealership would be in Des Moines, about 120 miles from home. I contacted them to have my car serviced (scheduled maintenance) and they offered to pick-up the car at home and drop off a loaner. It takes a little bit more time than just walking in for service (one day for travel each way, plus the service), but it is a VERY good perk, as it is convenient and do not cost anything. All people that I dealt with were nice and everything went as expected. The only small downside is that the loaner is far from the same level from my car. However, this is something you can live with, considering the benefits.

This vehicle is great performance wise. I own a v6 so it is fun to drive. Very comfortable, helpful for long distance driving. With that said, there is a few things Toyota can improve. For one, the shield front seat cushion detached from the seat with weeks of the purchase, I went to the dealer they told me it was not under warranty. The hole covers don’t stay in place, some of the plastic just broke. Seatbelt does always work on first pull.

Excellent service I had when looking for a used car. Joe was kind and considerate with my requests and even let me drive the car home so my dad could look at it as well. Tom's Auto went above and beyond to make it the best experience for a single mom on a limited budget. Thank you again for a great experience and look forward to doing more business with you!

Good looking car. Drives smooth. Roomy and comfortable inside. My teenage son has plenty of leg room in the back. Love the Bluetooth, 6 CD player, backup camera and steering wheel controls. Screen tells me how many miles I have left in the tank. Only complaint, back seat technically seats 3 ppl. They're bucket seats, not bench, and the middle seat is only wide enough to fit a small, skinny child.

I've had Hondas for 30 years and have dealt with dealerships for service in Houston, Kansas City & Des Moines. For four years I have used Smart Honda and I'm pleased with service & sales. The service managers strive to be fair and honest and have expert knowledge. The sales team goes beyond expectations as well. I've got a '16 Odyssey & a'01 with 250k miles. My '05 Odyssey just died with 280k miles.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

My family and I stopped into Smart Honda, this past Saturday. We were just looking around at different vehicles for us being that our lease with Nissan will be coming to an end next week. We were approached by salesman Michael Crowder. We told him we weren't ready to purchase at this time. He mentioned that he wasn't there to push us, as we've had a number of bad experiences with other sales people in the past. He took the time to go over all our questions and concerns. As we started to feel more comfortable. Michael, then took us out on a test drive and mentioned that him and and his sales managers, would take care of us. We liked the fact, how comfortable he was with our jokes and made car shopping fun for us, which we haven't had that in a long time. This was the best experience we've had in a car dealership by far. With this said. Michael has made us change our minds, about buying a car and our family has decided to do so next week. Only wish there were more salesmen like him around town.

Reliability car, beautiful, good gas mileage, perfect for trips. The Limited trim has everything in one I definitely will buy another one. Never disappointed me

I purchased my Honda from this same Honda Dealer 3 years ago and have had all of my service work done there. everyone is friendly, work done on time and the facilities comfortable and clean. If I could give them 6 stars I would...

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

The service I got was truly excellent both customer service and repairs personnel were professional and on time as promised.

This Toyota Highlander is one of the most reliable cars I have owned. My first one had over 240,000 miles on it when I decided to trade it for the 2015 Highlander. Both never let me down. Would buy again.

Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

My service adviser, Austin, is great. Very friendly, detailed, honest, and knows his business and what to recommend that needs attention immediately ad what is minor and can wait, if needed. Shop prices are fair and competitive and quality is guaranteed. I did not purchase my vehicle at this dealership, but service has been excellent and prices fair and reasonable. The president of the company is accessible and seems to have an open door policy for customers. Although I did not purchase my vehicle from this dealership, my overall experience with this dealership has proven very favorable and I would, definitely, consider my next purchase, as well as, service from Stiver's Ford/Lincoln in Waukee, IA. I have nothing negative to say about any experience thus far in 4 years, but lots of positives to say about them. Recommendation is to buy from them, but if you don't buy, my recommendation is to, at least, have then service your vehicle, as you will be well satisfied with both price and quality of maintenance/repairs.

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

From the very start Adel Chrysler was fantastic. Eagerly showing me the vehicles I was interested in, explaining features, and answering every question I could think if. Once we decided on the van we wanted the negotiation and purchase process was extremely quick and to the point. We had a couple concerns (used car software updates and missing floor mats) that were flawlessly addressed and quickly remedied to our liking by Ben and Justin. A+++ experience. Zero hesitation in recommending this dealership and sales team to others. Thank you!

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

We just purchased our second new Toyota vehicle from Wilson Toyota in Ames. We purchased a Toyota Venza in 2013. That purchase experience went smoothly, and we have been very satisfied with the car. Wilson Toyota has handled all service for our Venza, and we have been highly satisfied with their customer service. Our positive experience brought us back to Wilson Toyota for our most recent purchase of a 2018 Highlander Hybrid. We spent a considerable amount of time with our sales rep, Jacob Harmelink, exploring vehicle features of both the RAV4 and the Highlander before settling on the Highlander Hybrid. Because Wilson Toyota didn't have a vehicle on the lot that had the specific features we preferred, Jacob arranged to get our vehicle from another dealer. In the end, we got the vehicle we wanted. Finalizing the purchase went very smoothly. Thus, we've had another positive purchase experience with Wilson Toyota.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

My background is with higher-end retail sales, unfortunately, I loathe shopping for a new vehicle. I am not exactly a "dream customer". Fortunately, Dan Holz, was very responsive to my myriad of tech questions and applied the appropriate nudges to keep this deal going forward. I was impressed with the dealership's flexibility and an amicable purchase price was decided upon. Despite being 156 miles away, Dan at Wilson Toyota, will be my first call regarding any future purchases. The child's letter adorning his office wall was pure gold and this old sales rep even learned a few things. Thank you Dan, and Wilson for the new truck. Karl

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Wow! Usually when looking for a car I dread the idea of working with dealers based on past experience with other businesses. I had narrowed it down to wanting a Prius because my friends rave about them and I wanted a car that was reliable, and after an unfortunate collision with a deer that totalled my last car, that I would be safe in. Right off the bat, Brad is really nice and welcoming and listens to what you want in a car. He's very honest about comparing vehicles in your price range. He also showed us all the features on the car while testing it out, but he did it in a manner that shows he's really interested in the cars and showing people all the features of the cars they are trying out to get a feel for all the situations when we will likely be driving as opposed to trying to sell you hard on the car. I loved the car so it was an easy decision for me, but based on my interaction with him, I get the feeling he is very interested in getting people in the right car for them. My mom was with me, and she decided she wanted a car too. My mom described a handful of things she liked, as far as features, interiors, etc. and he literally picked the perfect car for her right off the bat. It was so perfect, that when I sat down in the back seat for her test drive after returning my rental, I said "wow, this would be the car for you." Another great thing, after the sale is made he makes sure to check in with you and tell you where everything is at on getting through the back office to get you on the road in your car. There were just a couple of people in front of us to do the financial side of the deal, and he chatted with us and told us more features about the cars while we waited. Cannot recommend him enough. The next time I need a vehicle I will be back.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

We recently traded vehicles with Wilson of Ames Toyota. I can't say enough about how pleasant everyone we dealt with was in terms of friendliness, attention to detail and service. Brad was the most pleasant car salesman to work with - and very knowledgeable and thorough in his explanations. We've worked with Jack Taylor several times and we are always amazed at how he makes such a paperwork heavy process easy to take. We wanted a few extras on this vehicle and talked to Dan Wolf. We've been working with Dan for over 20 years now.

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

Ames was much larger than I expected. What I needed most to set-up my life in this new city was a car. To get a car, there were many many many things I had to take care of - including financing, social security, and drivers license. In the middle of days of overcoming jetlag from 14 hours of flying from my home country, I met Jacob at Wilson Toyota by chance. Though I was not ready for purchasing a car, he helped me get all the information I needed. In fact, I sincerely wanted to buy Honda cr-v for certain reasons since last year. However, I am now one of Rav-4 owners. It is no doubt that I changed my car in my bucket list absolutely thanks to the great supporter, rather than DEALER, Jacob. I appreciate this wonderful experience.

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

I am considering to bought a car that afternoon, and then I drived there for asking for a deal. We just take about 30 minutes on the car decision, and then talking about the price. The price is excellent , therefore I bought it. I like the customer service there anyway. I think I will recommend others to go there to find a good deal

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.