Walked into the dealership the salesman was not pushy he was Very kind with a great sense of humor. Told him what kind of vehicle I was looking for and I had no problem choosing from the selections he showed us. He explained everything we needed to know about the vehicle and took the time to show us how everything worked inside. Ended purchasing a Toyota rav4 and I???m happy with the service we received from everyone at Heart City Toyota.
We were so relieved to have a "no pressure" experience at Heart city. We needed a new car but dreaded trying to go through it but we got the connection with them by using Consumer Reports car buying site and it turned out wonderful!
Kendall's friendly & non pressuring approach to car sales was much appreciated. He helped us identify the car that would meet our needs & was able to locate the colors we preferred. Harold's efficient knowledge led us through the paperwork in a timely manner which was much appreciated. We will definitely reccomend this dealership to others.
Drove from out of state and was pressed for time. Greg went out of his way to make the whole car buying process as quick as possible. All the while informing me about the car, and making sure i knew he would ALWAYS be a phone call away. Greg called later to ask how my 2 hour drive home was, and is also sending me a replacement for a minor repair.
Thanks Greg for the BEST car buying experience i've ever had!!! You da man!!
got a great deal they were very friendly. only problem the list of stuff the car was to have listed on here was wrong. didn't have some of them. still love the car but when got in touch after checking the list on here pointed out some that it didn't come with like key less entry the don't bother to answer me
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
First off, I truly appreciate how easy it is to contact the service center. "Jan" patches me right through and the gentlemen manning the phones seem to view each call as urgent. I wish this all dealerships applied this thoughtful principle. Secondly, I have always been treated as a valued customer by the service crew. They often know me by name. This, although unexpected, always leaves a great impression and tends to make me feel respected. In turn, it's easier to respect and trust the advice given to me regarding vehicle maintenance recommendations. Multiple times the guys have gone out of their way to make it easier on my wallet. They are courteous enough to promptly call and discuss options before assuming the work. They don't push and respect my decison. Finally, they are thorough with the details upon payment and close each interaction with a handshake. Hands down, Gates Toyota is the best dealership I've ever gone to for service. A special thanks to Steven, Brian and the whole crew.
I took delivery of a new 2019 Nautilus and had a very positive, professional experience! The staff was well prepared and I experienced no delays with the delivery. I would recommend Campbell Ford Lincoln!!
I bought my last truck from wimberley they always took care of everything that I needed taken care of. The service department is great with good people that help you. So when it came time to get a new truck I came back Thanks
We found a used truck that we were very interested in. Contacted a local dealer to see if it could be brought to us (5 hours away). They said 'no' so we called David, discussed the truck; liked the responses and the contact. Drove 5 hours and purchased the truck. Great experience. Took it past the local dealer to show it off...lol.
Great car buying experience Here. Rob Risner was our salesman and was very helpful throughout. He pointed out flaws of the car that we were looking at bringing dents/scratches to our attention as well as any price that could come off the total price of the vehicle. His honesty and straightforwardness is a large reason as to why we felt comfortable buying from here. It's often hard to trust dealerships but the employees were very helpful without being pushy. I would highly recommend them. He also bought me several sodas throughout the process which was thoughtful and appreciated.
I am age 74 and know next to nothing about buying a used car or truck. Been to the Dick Choler lot twice in the past year. No pressure to buy, even though I had significant sums of cash with me each time.
In fact, the first time it was suggested I go home and think about if I really wanted to buy the car I had my eye on. I will keep going by the lot until I see and get the right vehicle for me.
Was shopping for a used car and found Jordan Auto on Facebook. All the cars on the lot were very nice. I got an awesome deal. I worked with Ilysa she was very helpful in finding me exactly what I needed, and Socrates the finance guy had all the info I needed and really helped me get all the numbers crunched before I made a final decision. Overall a great experience, would definitely recommend shopping here!
Outstanding assistance from Wendi Burns over a period of several months helping me find the exact used car I wanted. Wendi was patient, kind and extremely knowledgeable.
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