Used Toyota Highlander for Sale in Glen Burnie, MD

I started my car buying adventure more than 6 months before meeting Jenny. I communicated regularly with more than 5 dealerships. Going in I new what I wanted and the price I was comfortable with and elaborated my needs to each sales professional. With a strong background of customer service that determined I felt comfortable with. Jenny was attentive, professional, and extremely knowledgeable and unlike any of the previous agents she truly works hard to ensure you're getting what you need. I walked away with good deal for my trade in towards a 2016 Toyota Camry SE. It's hard to come across great customer service these days but Jenny Park is ambassador of it. If your looking for a excellent experience ask for Jenny at Russel Toyota in Baltimore off of route 40.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

I came in for an oil change and a diagnosis for my check engine light just before new years, without an appointment. The service I received was excellent; I was in and out within 2 hours, no additional appointmentioned was needed, all issues were resolved. Thank you to the service professional who assisted me this day!!

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

So full of life and such and amazing experience, I would definitely recommend her to anyone looking to buy a vehicle . She made sure I rode off with exactly what I wanted 🙌🏾

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

GM I'm giving a good review for Leon Scott sales Rep. He has been awsome and has answered all of my questions and was so concerned about my well being of having a new or used car fir my family. Mr. Scott is very respectable and concerned about his clients. Thank u for hiring him. Carolyn Hancock.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

The customer service at Toyota of Bowie is unbelievably amazing. The management and sales staff CARE about you! Especially when there is a salesman like FAYYAZ KHAN. He work with you to ensure you are able to get a car that is safe, reliable, and within your budget! My son & i spent a great deal of time (about 4 hours haha) & Couldn't be happier with the purchase, A 2019 Black Camry XSE with a Perfect combination of Red Interior. I love this place and they will always have my business.

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

This could be a bit long but it sums up my experience with Jerry's Toyota. Buying a car could really be frustrating even if I have the all-knowing internet and enough car buying experience. After checking around a couple of car dealerships in Towson area (MD), I just wasn't really able to find the right person that I can confidently trust and a fair price for a car that I wanted. So I moved on to the next town. The first dealership I called was Jerry's Toyota and talked to Matt. I gave him my out the door offer for a new Rav4 LE that was listed online. He did not give me the run-around-- he just took my offer and said "'we'll see what I can do". Within 10-15 minutes, he called back and made it feel like the deal was made. I then drove to the dealership with a heavy doubt since I didn't haggle. BTW I checked a couple of online resources for the invoice price before giving my offer so I knew that my price was good. To my surprise, Matt actually locked in the deal so all that needed to be done was finalize and sign. Matt is a cool-professional dude with an endearing personality. I hope he's going to be there on the next purchase!

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

I had a wonderful experience. Unfortunately, the car I wanted was sold before, I had the opportunity to come into the dealership. My salesman was wonderful and kept me abreast of the availability of the car. Based on my experience with him I would recommend this dealership to anyone that is looking to purchase a vehicle.

The car has everything I need. Legroom is good, heated seats, USB ports, third row seats. Most helpful is the blindside alerts. Love the way the drivers seat extends for comfort for long legs.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

I don't usually write reviews, but our experience with John and Steve at Cherner Brothers was so good it merits an exception. After several shady experiences elsewhere, we found a great car there - and were in and out with all the paperwork done in less time than it takes to check out at a supermarket. We're looking forward to buying and selling all our future cars here.

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

Nothing but great things to say about my experience buying from this dealership. Michael Davis and Julius Green helped me and were both very helpful, professional and honest. I highly recommend working with either of them. They sold me a GREAT vehicle at a GREAT price and were very up front about the price. Highly recommended dealership. My advice to Passport Toyota: Keep being up front about price and emailing out a price quote so potential customers have an actual price on paper to look at. Seeing that price quote on paper and the discount that you were offering me without any haggling (and before I even visited your dealership) is what brought me to you after visiting another dealer. I used your quote to gauge how up front other dealers were and how willing they were to be honest about giving me a good price. The other dealership that I visited was not up front with me on the price and tried to use pushy sales techniques, so I didn't buy from them. They wouldn't even talk price with me until they thought I was in love with a car they had on their lot. I am so glad I went to Passport Toyota, and that initial emailed quote is what got me in the door. Once I was at the dealership, how Michael Davis and Julius Green treated my wife and I is what kept us there. It has been three weeks since I bought my vehicle from them and my wife and I are still extremely happy that we bought the vehicle we bought from Passport Toyota and no other dealers. They are a highly recommended dealer!

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

I spoke to Jacqueline Lawson at Passport Toyota on 3/12/2016. I was online getting prices, and I entered my contact info. She called, I explained my situation to her and I did not receive any more calls from her. She e-mailed me, thanking me for the contact, and left me her info. On 3/19/2016, I planned to visit Beltway Toyota, a dealer in Fairfax Va, and a dealer in Springfield Va. I explained to Mrs Lawson that I had owned two Camrys in the past, but had never purchased a car in Maryland. I always felt I receive better deals in Virginia. I left Passport Toyota with a New Camry SE Sport Edition. I got everything I wanted on the car. I feel I received a really good price, good interest rate, and I am really pleased. Thanks to Jackie and Passport.

Meet all my needs very comfortable lots of space for the kids.. good for traveling with family. Feels very safe. Love all the safety features

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

I had made an appt for just an oil change w/ 'Grey' on the Green team but when I arrived 40 min early, he was busy & Ben (next to him) saw me waiting, offered to write up my paperwork, & went out of his way to answer several questions he hadn't bargained for !! I ended up agreeing to go ahead & do my 60,000 mile maintenace (I was already overdue- @ 63,000- but planned that for the next time). When he offered some coupons to help defray the cost & offered a rental car so I wouldn't be trapped all afternoon, I decided to go ahead :-) Glad I did... everything went smoothly & efficiently. Ben called w/ a few "finds" & recommendations that I agreed to & the car was ready when promised w/ the flexibility to pick it up before closing. I just leave the rental @ the Dealership. Despite a $1300.00+ bill, it was a very pleasant experience. Everyone was courteous & efficient. I bought my last 2 Toyotas @ Koons in Annapolis & have traveled there (from Rockville) for service til now. More out of loyalty than convenience. I think I will change locations. Thank You ! *Also nice to get it washed free !

This Highlander replaces a 2007 Volvo XC70 with 236,000 miles, which was an excellent car. I've only owned this Highlander for 1600 miles, but my initial impressions make me hopeful it will match our exceed my Volvo.

This very positive experience began with Julie, the calm, cool, collected person who answered the phone call, listened to our snow story and special disability needs, and was able to set up an appointment in less than 12 hours to check a possible cracked windshield and broken windshield wiper in our Toyota Sienna ramp van that we depend on to transport my husband around in his power chair!!!! Enter Tyler, the team manager. We were absolutely blown away with Tyler's handling of the problem. After I explained to him how critical this van is to my husband, he had someone drive to pick up the only windshield wiper available for this model/year, etc. and had the car ready for us to pick up in less than 5 hours from the time we dropped it off. Finally, the cost was a fraction of what we had expected. Noone tried to sell us a new windshield, etc. The person who needs special recognition is TYLER! He was the person who orchestrated this symphony of joy when it could have easily been a "tragic" overture. All of this happened on a Friday afternoon during the week of one of the worst snow storms in Washington DC history, which meant that we would be without the van over the weekend if Tyler had not been able to solve the problem before the end of the day. You have no idea how much this meant to our family! Indeed, it is a perfect example of "special care for someone with special needs." Thank you! Anne and Julian W.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.