Used Toyota Highlander for Sale in Hayward, CA

Got help from Alex. He was friendly helpful and answering all my questions. I ended up buying an infinity SUV. I’ll be recommending this dealer to family and friends and For sure I’ll be going back to buy more cars.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

Very impress with the staffs and attitude at the AutoNation Hayward Service Department. I purchased my new 2015 Sienna from another "leading" dealer at Fremont, CA, where I live. The buying process at that dealership is good but the Service Department are not present. the Service Advise and the Service Manager have pretty indifferent attitude. On one instance, where I want them to fix a loss second roll seat on my new AWD Limited mini-van, The Service Manager refused to even go to my van to understand the issue. He simply said that he is not a mechanic! My friend have refer me to AutoNation at Hayward to look at the issue. To my surprise, the experience at AutoNation is very positive. I work with Johnny Rodriguez, who is patient and listen to my complain and finally, help me to get the issue fixed. Since then, I have bring my mini-van to AutoNation for all service and repair. I want to work with a Service Advise that listen to my issue and be my advocate.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

We had an amazing sales experience with the Toyota representative Zhi Zhang. We couldn't have asked for a better representative! He explained to us in detail clearly and patiently what repairs our car needed. He was very nice! Also, our car was serviced/repaired to an excellent condition. Overall, the experience was a pleasant one.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

I had a recall on my car. The service rep, Z, took care of the problem. He didn't have the parts that day but he ordered it and notified me when it came. It took about less than 2 hours to get my car fixed when I took it in the next day. It was a good experience.

It is super clean for its age and it has been the most reliable car for me. I have had zero problems with it. I recommend this car to anyone I know and that's how good it is.

This review is for the complimentary oil service I have on August 23rd for my new EVO. The facility is very clean and staffs are professional, the waiting area is large with comfortable sofas and free WiFi. The oil service was done quickly and the service adviser, Fernando, is very nice and professional. I will definitely go back for my future services and repairs.

Today is Easter Sunday and we've purchased a car. We are so excited about the services received, thank you Hector,John,and Steve for your wonderful support at cars.com thank you. Sincerely, The Butts Family¿

The car is very comfortable and quiet and build quality is off the chart great...after 112000 miles it s looks and feels like new. I will never buy anything but toyota again

I have been looking at dealerships for a while so on my fifth time, I basically lowered my expections. It turned out so well because out of all the salesrep I talked to and explained my unusual situation, Drake Stenberg was the only one who went overboard, had been extremely helpful and overall fantastic. We made every transactions (except the final signing) through email, text and calls. Of course I also did my part and research what I can about the car I'm buying, prepared everything i might need and also ask questions if I'm unsure of anything. When we were ready to seal the deal, I told him I can not go to onetoyota until the next day because I have a toddler and I live quite far. Drake then offered to deliver the car to my house instead so we can wrap things up. It was such a great idea because I honestly don't want to drive all the way to oakland and then drive back home. It was such a delightful experience, my car looks great and I am extremely happy and satisfied with the whole transaction.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

A few years ago we had a very bad experience at One Toyota when looking for our new Sienna van. We ended up at another dealership further from home and got a better deal with none of the typical auto dealer B.S. involved in the car buying experience. Very soon after buying the van, we had a failure in the BSM system and brought it to One Toyota for warranty service and were told it would cost over $1000 to fix. We took it to the dealership that sold it to us and they said it was a warranty issue and fixed it for free. From then on, we only took the van to One Toyota for prepaid maintenance issues. Recently I blew a tire on Heggenberger within a mile on One Toyota and so asked to be towed there since maintenance was also due. Here's where our attitude shifted, thanks to our service advisor, Chase. He was able to get us a very fair prorated discount on a set of Michelins that should have lasted 60,000 miles but only made it to 29,000. Additionally, new front end struts were put on under warranty. Chase was also very available for questions and also really new his stuff when we asked questions about our 30 year old Land Cruiser which we also brought in the next day to be looked at. The only reason we brought the Land Cruiser in to One Toyota instead of the usual place was because of Chase and how accommodating and knowledgeable he is. Also a really nice guy. So, not sure what had changed to make One Toyota a place to return to and encourage recommendations to others, but please don't change! And give Chase a raise😁.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

I stopped by around 1pm on a very rainy day in hopes that I can get my 18 month service taken care of instead of waiting for my already scheduled appointment which about 2 weeks out. Denny greeted me and said that he???d be more than happy to help and that my timing was just right as I missed the morning rush. He said that it will take about 1 1/2 to complete the service. I also asked if my windshilef wipers can be replaced. He said not a problem and that the wipers are currently on sale! They completed the service in less than 90 minutes!!! I was expecting to be waiting at least 2 hours or longer. Over-all, I have nothing but praise to say about the service dept. I am a happy customer and this dealership and staffs are just AWESOME. Keep up the great service you are providing

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I walked into the dealership in need of help getting into my next car ASAP.. I didn???t think I could get a car as fast as I did. I said ???maybe I can get a car in a few weeks???.. Well thanks to Nic, my future had other plans. I was able to get into a new car in just a few hours and now I can???t feel any more relief or happiness if I tried. I had questions I didn???t even know how to ask and Nic, you definitely helped with your sense of calm and understanding and definitely made me feel comfortable And not nervous. That???s always something to appreciate! 🙌🏼

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

Everyone seems to have a car dealership nightmare story. I'd like to put something out there to illustrate that not all car dealers are created the same. First, my Toyota Avalon was parked where a San Francisco water main broke, due to heavy rains of early 2017. Unfortunately, my vehicle flooded. My insurance company declared it as a total loss, even though the water never reached the seats, and electronically it was intact. One Toyota stepped in, fought with the insurance adjusters, and attempted to salvage my water-damaged Avalon. I loved that car and wanted to keep it. However, the damage from the flood involved not a lot of repairs but did involve a great deal of labor time. Brandon worked so hard bringing the cost of repairs down to the minimum they could ask, but It was still totaled out. Brandon Feola, a service advisor at One Toyota since 2015, stepped in and helped me negotiate with the insurance adjusters, which took a great deal of documentation and time. Brandon Feola and One Toyota worked on my claim for three months, back and forth with the insurance company. Brandon's advocacy and documentation was the determining factor for me to receive the best possible settlement. One Toyota went far above the call of duty. So ended this THREE MONTH nightmare, which also included a borrowed car being vandalized at my work in Oakland. All the windows were bashed out. The whole scenario was surreal, and nothing got done until One Toyota stepped up and heavily advocated in my behalf. I spent a lot of money on the Avalon and maintained it flawlessly. I didn't have the money to put into an equivalent vehicle. However, Nicole and Darrien Lien of One Toyota found me a one-year-old loaded Toyota XLE, and at a phenomenal price. They made the process of replacing my vehicle so much easier for me. To say they were patient was an understatement. The process of buying a new car went on for three days, many tears and emotionally laden. I refused to go to another dealer to purchase a car. Brandon's work was commendable, and I am loyal to this dealership. Nicole and Darrien worked tirelessly with me, on one day staying over an-hour-and-a-half after closing, while I tried to make a decision (I couldn't). But like a good parent, they stood by, informing and guiding me without assertiveness or frustration. Now I'm in love with my XLE. I owe that entire dealership a great deal. They are consummate professionals, courteous and genuine. They helped me get results when my own efforts were insufficient. Thank you, One Toyota and Ainsworth Leslie who heads the team, for your patience, diligence, and stellar customer service. I highly recommend them, especially for women on their own, who have apprehension with automotive services and/or purchases. I will add that for certified vehicles, they are the #1 dealer in the Bay Area. They rank highest among NorCal Toyota dealers on Yelp as well. And my saga is proof. Mary Ellen Ciptak

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

I recently had a navigation system added to my 2017 CPO RAV4 which I purchased from One Toyota.Prior to the navigation install, I had leather seats installed. Alba Castillo was the service manager who provided me with the coordination and planning for both installations; she is the best!!! Ms. Castillo knows what customer service requires and delivers such on a consistent basis. Alandro in the car rental department deserves a five star acknowledgment as well. She was able to provide me with a RAV4 loaner (which I requested) during the installation of the navigation system. One Toyota is the best car dealership in Oakland!!

I chose a 7:00am appointment time because I had a busy day. They told me I would be out by 8:30 and actually it was 8:15. While waiting they found me a lounge without music or TV, which was fabulous. I could feel the car was driving better after they rotated the tires. They suggested replacing the wiper blades (not part of the maintenance), and I agreed and am really glad I did because the old ones were sticking.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

Went in for a oil change and tire pressure light..when I left something else happened; we didn't know what it was. All my car's sensor lights was on. ..turned out to be that my tire ppl put they wrong tires on 🙄 But my advisor Jacky was awesome enough to help me out with everything asap. From rotation to carrying my car seats to rental lol. Thanks:)

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

I was up early to get in line for 7am appointment and was very pleased with Brandon Feola???s attention and courtesy. He was thorough and informative about items on the check list. Brandon came by several times during my wait to review progress on servicing. After closing the invoice, he took me to retail service parts to inqire about items for the car: a floor mat and the security/privacy shelf in the rear of my Prius C. The attendant was clear and helpful. The parts were available in a way I would not purchase them: (driver???s side floor mat). Would have to buy al four. And the quality of the shelving has not been improved. It???s not rated for any weight bearing. Not something I was told when I purchased my car at One Toyota. It???s a very minor part, but would have been nice to know in 2012. Both emoyees were very helpful. Thank you!

The car has everything I need. Legroom is good, heated seats, USB ports, third row seats. Most helpful is the blindside alerts. Love the way the drivers seat extends for comfort for long legs.

We were looking for a specific make and model for our son who had just turned 18 and would be going off to college with it this fall. My husband found one listed online and it was right here in our hometown, Alameda. I went right over and looked at it, and met Alex and Julian, test drove it and bought it. The whole experience of dealing with a used car dealership way exceeded my expectations. They followed through on every one of their offers and promises, and went over the top in making sure we were happy, and still are! Very professional, as well as friendly, and easy to talk to about any concerns. I have already recommended them to several friends. When I need another used car in the future, I'm going straight to Diamond Auto Sales in Alameda.

Good looking car. Drives smooth. Roomy and comfortable inside. My teenage son has plenty of leg room in the back. Love the Bluetooth, 6 CD player, backup camera and steering wheel controls. Screen tells me how many miles I have left in the tank. Only complaint, back seat technically seats 3 ppl. They're bucket seats, not bench, and the middle seat is only wide enough to fit a small, skinny child.

This car dealership is the best! My husband and I went there last Friday to look at a few cars. The salesman, Alex, was a perfect gentleman; very nice and he didn't pressure us. He went above and beyond our wildest expectations. It's a rarity now-a-days to be treated with such respect from a car dealership. He took his time with us and gave us his full attention. although we did not buy a car that day, we will definitely be doing business with Diamond Auto sales for our next car purchase.

This car would be one of the top five that would be on my list of buying the style and smooth ride high on my list

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

My service advisor had warned me that my tires were worn out about 6 weeks ago. Then my tire pressure alert came on two days ago. Yesterday, I called Toyota 101 at 8 AM. They had me in at 10:45 AM and out on the road with four new affordable Goodyears within 90 minutes. Fast turnaround, plus a deal: October special got me 4 tires for the price of 3 + $1. Everyone I dealt with on the phone and in person was awesome. Definitely coming back here for my service and tire needs in the future!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

Our intent was to acquire a vehicle for my wife to use. The vehicle would replace her aging minivan and she wished to leave the minivan world for something a little different now that our children are older. We wanted something safe, reliable, and equipped with the comfort features we like. Toyota101 is certainly not the fanciest dealership in the Bay Area, but the our salesperson (John) was very knowledgeably, listened to our requirements, and found the perfect vehicle for our needs. We did not have to do a lot of negotiations to get a great price, and we were not pressured to buy a lot of unwanted extras. All of the questions we had were answered, most very quickly and in a couple of cases where the person didn???t know, they went and got the real answer rather than blow us off or make something up. I was pleased that they presented us with both used and new options as choices for our consideration. We ended up with a 2018 Toyota Highlander Limited Platinum. We expect to get many years of enjoyment and reliable service.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.