I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
Vallejo Toyota was great. Not only did the find the exact car I was looking for they gave me a fair price. Nataly Diaz did a great job. Would come back and even tell my friends to come all this way to get a car.
I went to Napa Toyota looking for a used NEW car for myself. Let me tell you, I was in and out of there much more quickly than expected. Lawrence exceeded my expectations in a "car salesman" you just don't get that "pressure" feel with him. He's there to do his job and most of all help. He definitely allows you to express exactly what your looking for and will do his best to find it. Lucas and Jill were just as amazing! They helped with the process that made everything run so smoothly. Thank you for making the process enjoyable.
While the dealership and its service are what you would expect, and sometimes better, this dealership is lacking in one area. I had to pick up my vehicle in the morning so I could be to an important meeting by 9am. After waiting 18 minutes for my planned shuttle, I called to see what was going on. Apparently the shuttle person hadn't looked at the note the dealership gave him and was outside of town at the airport. This left me with little time to find an alternate way of getting to my meeting. The people are nice, but don't rely on their shuttle service for pickup, especially if you're on a tight schedule.
Bought 2 cars from this dealer and this is the best car dealer not just Toyota but car dealer. George in sales and Jim (manager) always go above and beyond!!!
Honest, helpful, and just awesome!!! I recommend this dealer to anyone looking!!! George and Mario in sales are great and the manager Jim really exemplifies what/how a car dealership should be!!! 10 stars out of 5 start there that good!!!!
I bought a Ford Explorer here with 42,000 miles on it; it now has 132,000 miles that I've put on it, and it's still going strong since late '07----I was impressed by the honesty and integerity of the owner who set a fair price, helped me get a great deal on an extended warrantee (which I asked for but he did not mention )one of which I've never purchased before. He talked with the seller of the warrantee and got it for me cheaper and for a longer time than I could find anywhere else. the car price was at the Blue Book value without any trickery or add-ons. I often drive by and/or search this guy's web site just in case I decide to upgrade to another vehicle. Would I buy from him again? Does the President reside in The White House? Darned right he does, and darned ritht I'd buy from him again!
My service advisor Jennifer Simmons is GREAT at her job!!! Without her I don't think I would have received the level of service that I did. She was instrumental in getting the previous dealership (Lithia Toyota) to do the repairs that needed to get done in order to pass smog as well as Lithia paying for the repairs. I will be forever greatful for all of her help. Toyota of Vacaville is the BEST.... THANK YOU JENNIFER!!
Bought a trd pro and could not be happier!! George in sales and Jim sales Mrg are awesome. Did everything they said and more!!! Great service and great people!! Defiantly recommend if your looking to buy a car!!!
I worked with George in sales and Jim the sales manager. One of the best experiences I have ever had with a car purchase. They did everything they said they would and more! Excellent service and great people, I defiantly recommend this dealer and working with George and Jim if your looking to buy a car!!! Bought a Tacoma trd pro and could not be happier with the people, the purchase experience, and the truck!!!
I bought a new 2015 Toyota RAV4 on December 1st and was most impressed by the informative young sales consultant Greg Power who explained and answered every question so well; further, the purchasing and financial details were so carefully and professionally handled by Jaime Torres that it was a indeed a pleasure; and lastly, Duncan Lautze was great with even further advice in the Parts Dept. The entire team was just great in every respect and what I had dreaded as an endless afternoon of haggling (as I have experienced elsewhere!) was replaced by a really pleasant, highly professional experience. Highly recommended. And am I pleased with my purchase? Absolutely! Dr. James K, Napa
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