“Great Buying Experience”
My Husband and I decided it was time to buy a new car--about 1 year before we actually did! I kept putting it off because I HATE car shopping (don’t you), the pressure, the money, the whole miserable experience. We chose Gosch because of location and reputation. We decided to go and drive “something” just to see what might be out there. We were very interested in Hyundai for the great warranty. Made an online appointment and went in to meet MIke Stratton. We were quickly introduced to Justin Peterson (Mike w/ another customer). Justin was awesome. He let us do our own thing, made sure our questions were answered. We ended up purchasing an awesome Hyundai Tuscon. It’s been a couple of weeks and I’m just writing my review to say this was the “BEST” car buying experience ever, for my Husband and for me. No pressure, no price changes, no “car salesman” scenarios.
We have been contacted several times to just check in and make sure we don’t have any questions about our purchase. Amazing customer service and product. My husband and I both give Gosch Hyundai and the sales team 5 stars. Thank you for the great car buying experience.
Dealing with Hyundai of Moreno Valley was a refreshing experience compared to many I have had. Jay Saeed, Michael Jacobs, and the entire Hyundai of Moreno Valley staff were helpful, honest, and upfront through all steps of the car-buying process. We were not pressured, confused, or blindsided in any way; the entire staff are professionals and acted like it. I got a good deal as well. We had to wait a little longer on the day of the sale, but everything was completed in one day (unlike some sleazy dealers who will make you pay more after the deal is done). I highly recommend this dealership. I will certainly be back when I look for another car.
Drove down from l.A. to look at used vehicle after being treated like “they thought I was an idiot” at other dealerships. I had purchased a vehicle and made a trade at Crystal eight years ago when we had a home in the desert. Great experience and great deal. Salesman was great and they went out of their way to be courteous and fair.
I previously went to a Chrysler dealership by my home and was treated like crap. I found the truck on Cars.com contacted Ralph and he treated me great. Everything we discussed over the phone was exactly what happened. Thank you for being a great person and a man of your word.
Best car buying experience yet...and we have bought several over the years. Went to just look at a couple new ones and ended up with a great used Jeep Liberty Renegade. Had emailed Peter beforehand that we were coming in. He was busy with another customer so Ernie helped us out. They were so busy that day they called in an extra finance guy to help get everyone going. The sales and finance people we dealt with were great. Highly recommend Crystal Chrysler!
I got my 2017 124 Spider Lusso from Fiat USA of Palm Springs, the Fiat dealer associated with Crystal Chrysler. These cars are hard to find right now as they just came in and finding one equipped as I wanted with in the color combination in Southern California was not an easy task with many dealerships playing around with "Market Pricing". Steve Montoya of Fiat USA of Palm Springs quoted me the price via email which was thousands less then other dealers and even $600 less than the next best dealer. Their pricing was straight sticker less the factory rebate. It was well worth the drive east to Cathedral City over going west to Orange County or Los Angeles. Ernie Sandez was there to make delivery because Steve was taking care of other business. There was no messing with pricing from the time I got the email on Wednesday until I took delivery on Friday. The time at the dealership was relatively quick but there was a little bit of a wait to get things done with the "Finance Manager", Leighton "Lee" Malcolm but he was busy with another deal. The time in finance took about 45 minutes and went quite smoothly. I was pre-approved with a letter stating so from my CU but still had to go through credit check which I did not want to do to avoid the hit on my credit but this was the only way they'd do it, not even wanting to call the CU to verify. I was soft sold the extended warranty and "Desert Protection" was offered but not at all pushed. Even though this and the "Market Demand" increases were on the dealer sticker on the windshield they took these "extras" off without any hassle unlike other dealers that haggle about that sort of stuff. All in all, These guys are straight shooters and easy to deal with and make the car buying experience as pleasurable as it can be.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
They did go above and beyond to fix the issues I had, but they seem so unorganized and scattered. The head girl in service finally started to put it all together. I was disappointed that my car came back to me very filthy, I believe it set outside the ten days they had it. They were to call me as the driver was bringing my car to me (over a 2 hr drive) but he just showed up. They were to call me the next day...that didn’t happen either...
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
My experience was great my sales rep name is Tyler young guy I think he’s like 22 years old but as son as I walked in the building he made me feel like I was apart of Mazda family great guy great customer service Mazda became my family for ever
Polly was great! We were able to make a deal, the truck i was looking at sold before i can get out there to see it and test drive. Polly has been in contact with me since she knows what i am looking for in a truck.
If its the right truck i will more then likely buy from her and Chadwick Auto!
Found my truck and they got me pre approved the same day. Gave me a great apr and also a 2 year warranty. I saved about 3 thousand dollars and the entire buying process was quick and easy. The owners were really friendly and so was the sales team. Best car buying experience I have ever had. Definitely recommend Chadwick auto to anyone. Will definitely buy from Chadwick auto again.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
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