Used Toyota Highlander for Sale in Houston, TX

My husband and I have purchased five subarus from West Houston Subaru. The buying process is stress free and customer oriented. The service and repair department is excellent. Yesterday we bought another car, 2017 Outback, from Vince Ramacca. Vince knows the product and is able to answer any question buyers could possibly ask. He is quite fair and extremely helpful in differentiating qualities among the various models. Vince has a great personality and sense of humor! He really listens to customers and is extremely helpful in guiding them to make informed decisions. Bravo, Vince Ramacca! Job well done!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

Visited using Rick Howell as my service advisor for my first scheduled maintenance on my 2017 Toyota. I liked the online scheduling of my appointment at a time of my choosing with prearrangement that I could wait for my vehicle to be serviced. Rick seemed personable, knowledgeable and professional. The operation is massive, but I still felt that Sterling McCall was genuinely interested in providing me the service I needed in a personal and professional manner. The vehicle didn't require much in the way of repairs but I did flag one additional issue in addition to the factory-suggested service for this stage in the vehicle's life. All work was completed and explained to me in a reasonable, as quoted time frame. I've had no chance to experience the consequent performance, since I was only there earlier today, but so far so good. Except for a lack of signage that made finding the service entrance a little difficult on this my first visit, this dealership gets high marks for my first time around.

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

I came at 12:30 on a very busy school holiday and they were backed up but got it done professionally by 2:00. Excellent service! The technician greats you and explains all he did and any recommendations. Then he gives you a printed copy which clearly explains everything. You also get this sent to your email

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

Sterling McCall has an excellent Service Dept. Service Advisor- Luis Hernandez goes the extra mile in taking care of your vehicle needs. If in the market for a vehicle - buy from Sterling McCall, as their service dept. is just as impressive as their selling dept.

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

Salim was very patient with me, especially with the technical aspects of the car. He was sincere in telling me I could come back as often as I needed to understand various aspects of using the car's programs. He worked hard to be sure I had a good car-buying experience.

This car meets all of my expectations. Leg room is good. It has power outlet. 7 passenger sits. Big cargo space accommodates a good load of goods

My salesman Ken was very kind and helpful with understanding my needs and wants. The journey was a bit rough the first year, 2017, having to wait one whole year to buy this car, because of the damages done to it by the toyota repo man, which should of never of happened. Moving forward, when it was sold back to me by toyota, I did not know nor was I informed that the vehicle was damaged by the repo, during the re-purchasing of this vehicle that is. Now having to eat $5,919.00 and be upside down, and plus the price of another vehicle, is the bad news. Now, financing $29,834.46, Because I wanted to be happy with my vehicle, so I got the this one. I am Not 100% happy with the deal , but I am hundred percent happy with the car! thank you Ken

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

Kenny is a very friendly and wonderful sales person. He is very passionate and highly professional. He has a 1001% hang of his job. He answered all of my questions without flinching. I want to reassure you (as I know you already know) that he is a great asset to your company and he will do well in all positions. Anyway, I didn't come in to buy a car. But Kenny sold me a car that is much needed and the process was as smooth as smooth!😊 Thank you Kenny. You are deeply appreciated. We will be back!!!!

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

My experience was epic with these gentlemen who worked with me regarding my needs for a new vehicle. Terrance Dixon was the sajesnan who greeted me as I exited my car and initiated professional communication with me asking the necessary questions to see what was required to earn my business. Mr Courtney G. then stepped in and also assisted being a dedicated member of the team. We went through the numbers and the gentlemen were adamant about me taking a vehicle and driving it for the experience over night. I declined, but that spoke volumes of their trust and dedication to gaining my patronage. We decided on a vehicle and it was the general manager; Michael Hartmann, who remembered my after 2-3 years of stepping into DonMcGill initially inquiring about the Tundra. Mr. Hartmann went in and worked with the guys and found the perfect vehicle for me. Spanking brand new Toyota Tundra Texas Édition w/ all of the bells and whistles I needed to carry out my daily functions as an Agriculture Advisor in the Katy ISD district. With the hundreds if deals that Mr. Hartmann works and handles, he was conscientious of what I needed after all if the time had passed since I stepped foot in the showroom. THIS is paramount of Customer Service and what truly attracts customers like myself to new businesses. I come from a die hard, dedicated FORD family .... but the experience with these 3 gentlemen really turned the tide and as they welcomed me to the Don McGill Family, I know I am in the perfect place now. Even though I had my own financing, the gentlemen were respectful of my wishes and did not present any options in any pushy manner. Chris Fernandez was also instrumental in my purchase by providing my documentation via usb drive (classy) as well as went thru options for any future purchases I could possibly have with Toyota!

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

My car died unexpectedly & my son has been helping me look for another 4-wheeled companion, which can be a daunting experience. I need a good quality used car. We saw two cars advertised at Don McGill-Katy. At least one of them was through the USAA Buying Service & we where definitely interested in looking at it. When we arrived, a young lady that was leaving, ask if we needed help, turned herself around & made several calls until she located just the right person to help us. Alvin joined us & soon we were test driving a 2012 PriusV. I have owned this brand before, just not a ???V???. However, even though it gets a bit less gas mileage than the Prius, it???s gas savings is still pretty impressive! And the comfort factor alone was amazing! I have a back problem, which it took care of, & even the back seats recline for the comfort of my friends! It ran like a dream & that was confirmed today, when my personal mechanic said it was top notch! Alvin was absolutely perfect in his negotiations for us, we have so enjoyed doing business with Don McGill-Katy. Two small things that has nothing to do with my purchase or how much We enjoyed Alvin: Suggestion 1.-Send someone with design & vision abilities to find you something to replace the paper boxes your sales folks have to stand on in an otherwise tidy looking office! Suggestion 2.-Think about hiring someone to look at your inside showroom setup & show off your wonderful vehicles leaving room for everyone to breath, as well. Thank you so much!

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

I had electrical problems with both of my Prius hybrids. Service Manager Chris Rodriguez did an excellent job fitting me in during the busy Christmas week, keeping me updated, and getting my cars back to me timely. I appreciated his help with getting a better price for the costly repair, getting recalls fixed, and the complimentary car wash.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Good service assisting by Mr Tariq on oil change recently. I don't have to wait long just like before 2 1/2 - 3 hrs wait even with appointment. A commendable well done job, thanks! Mr Abellar.

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

Quick , polite and professional. Just what I wanted. Was in and out in about an hour with a washed car. Didn't try to upsell and confirmed tyre condition. I have a few Okish services over the last 4 yrs but the last 2 have great so definitely improving customer service.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

The only place I take my car for services! Always a great experience, friendly and quick service. Thank you for always being such a great place for services!

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

Fort Bend Toyota is a great Toyota dealership. Omar greeted me at service for a prearranged appointment for service on my 2009 Highlander. He was so nice and efficient. It was a pleasurable experience. I love Fort Bend Toyota and my Highlander.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

Omar my service advisor was wonderful and timely. He checked in on me while repair was being made and explained everything very well. I will be back again.

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

I purchase a used 2012 Ford Escape in December 2015 with Ralph Odigbo. I received a call from the service department for a service and check up and set up an appointment for Friday 7.7.17. The tech went over my vehicle and made several suggestions. As I was waiting I met Ralph again in the parking lot. My service was going to be extensive (all due from regular wear) so I call Ralph and asked him to talk to me about trading my vehicle. He quickly went to work for Me. Introduced me to Steve McCain on the new car department and they both started to work with me and advised me to trade in my used Escspe and purchase a new 2017 with great rebates. I then was introduced to Adam Nguyen and Pedro Lopez in the finance department. I left your dealership (in my new 2017 Escape). These 4 men were amazing in their professionalism and knowledgeable , they pulled out all the stops to make sure that I received the absolute best customer service and that this vehicle and my financing were perfect for Me. Joe Myers Ford is My Dealership!👏👏👏👌

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I have been visiting Joe Meyers Service Department for the last 10 year and their customer service remains outstanding! Ken is my service representative and has always been prompt, friendly and knowledgeable. Great experience every time!

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

Jay Henderson, service manager took exceptional care of my elderly mother, who had bad sun visor on her 2010 Camry. He ordered part, waited until she could bring in at her convenience, & had it installed while she waited. If she or anyone we know needs more service and/or new vehicle, she'll go or buy there or recommend same to others.

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

I took my Toyota Tundra in for regular maintenance before our vacation trip. I was told to see Jose when I arrived. Jose was awesome. He saw to it that all my questions were answered. He recommended services that I would need and quoted a price on getting my battery bracket replaced because the metal had rotted through. Jose kept me apprised of how long he thought it would take and directed me to hang out in the waiting area lounge. I appreciated Jose's help in making the recommended maintenance services to be done right away or those that could wait until my next visit. Great dealership.

This Toyota Highlander is one of the most reliable cars I have owned. My first one had over 240,000 miles on it when I decided to trade it for the 2015 Highlander. Both never let me down. Would buy again.

Recall to replace module for air bags and recover cd's in cd player. Jay the service manager was a big help. Got part ordered for recall and pulled and sent radio/cd player out to try and recover cd;s that had been stuck in player for several months. 3 days later went back in and within 2 hours recall part was replaced and radio/cd replaced and repaired. Thanks Jay

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car