I went in to see the car I picked out online. Met with Mallory, she was very professional. She stayed focused on the task at hand, which was to help me purchase a car. She didn't get side-tracked or leave me waiting. She got me in/out and on with my day in about half the time that I planned. She treated me as a serious buyer and was super polite. I hope my next car purchasing experience is with her.
I was initially looking at Honda Civics from Walser while also planning on looking at used Toyota Corollas. Dan Husbands did an excellent job showing me all my options. He even drove with us all the way to the Toyota dealership to look at Corollas and back to my house to for us to get the old car I wanted to trade in. He was very kind and patient throughout the whole process of me purchasing my first car! Would definitely recommend checking this place out!
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
Slavic was a very friendly face to see when I came in. He was very informative and took his time to walked me through the details of the car. He noticed that I was cold and offered me coffee which was very mindful. His personality is simply magnetic! Last but not least, the restroom were clean which was a great plus.
On 2011 my wife and I visit Feldmann import to look at pre owned BMW, long story short we not really happy with the treatment from the business manager, so we left the dealership. And yesterday 7 years later we give Feldmann Import another try.... And WOW ... what a change Esther Odland and Haley Amundson they are AMAZING. Esther so patient and answer all the question we have. And the one thing that blew my mind is .... they stay 2 hours passes the dealership business hours so we can drive our new Mercedes home that night. Again Thank you and hopefully Feldmann Import always treat every customer with the same respect.
In 28 years of buying cars, this was the best sales experience I have ever had. Greg "the Mercedes man" Clark was extremely professional and courteous. He always returned calls promptly. Always answered emails. He even gave me a courtesy pickup from the airport and brought me to an immaculate showroom that looked like something out of a Pebble Beach Concourse. Beautiful machines. He and I negotiated terms on a used Tesla and I cannot be happier.
Then I was introduced to Geneva Eilertson who is one of the Finance Associates. She meticulously went thru the numbers and everything was transparent. There was a slight glitch in a computer program that Jenna, the Finance manager, remedied as well. Those two individuals are fantastic. No hard sales pitch. Very courteous explaining any options that I might like to be added to the car. They also discussed how nice it is to work for the Feldmann family dealership. You can tell they really enjoyed their work there.
Overall, I cannot say enough about the experience. As a 26 year Air Force Pilot as well as a pilot for a major airline, attention to detail, punctuality, and professionalism rank high on my list. They knocked them all out of the park. Thank you. You set the standard for all dealerships ! ...(and I hope to do business again some day on an AMG Merc!) well,...I can dream.:-))
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Worked with Anthony Borrell in sales, very helpful and straight forward, best of all no surprises and no pressure. Anthony worked with me to get best deal on purchase price as dealership hit me hard on a recalled diesel trade-in, thank you Anthony.
Jay Chang went above and beyond to help me get into my new car. He made himself available at all times and answered all my questions. This particular experience was less painful than my previous car buying experiences.
You should check out his YouTube video of him riding his bicycle from Rochester NY to MN.
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
I went in to test drive a Rav 4 and ended up purchasing one the same day. Neng Lee and the staff were great to work with. Neng was patient and helped me find exactly what I was looking for in a vehicle. Overall Neng provided excellent customer service and answered all my questions. I would recommend Neng and Inver Grove Toyota to others.
I recently bought a vehicle from AC motors and had a great experience. This was my first time buying a vehicle and Craig was extremely helpful and friendly! I would recommend this dealership to anyone looking at buying a car.
I would recommend this toyota dealer to whoever that want to buy a toyota. Great service, great price, and nice people to talk to. I have a great experience from here
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