I recently bought an Audi A6 from these guys and I was really surprised how easy the whole process was, from start to finish. When I first came in to check out the car, the sales guys didn't attack me like most dealerships. They were really kind a helpful, they are also super laid back about test drives, which I loved! After I came back to buy the car, the process was really fast and simple. I also enjoyed working with the staff after I bought the car. I had some additional requests about some of the interior pieces, they agreed to help me out and fix all the things I asked them about! And they definitely don't cheap out on anything! Even on the small things, like replacing a simple MMI knob, they wont go to some cheap service center, they take it to a certified Audi Dealership, and that was really important to me because I was buying an expensive german car. Huge thanks to Thomas and Banko for being really responsive and helpful with all my requests!
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
Recomiendo este Dealer en su plenitud. Muy profesionales y excelente atención al cliente en especial con el vendedor que me ayudó en mis pagos y encontró lo que realmente buscaba. Gracias Eduardo Mendieta te voy a enviar muchos clientes.
Went in with my wife to look at a truck we saw online. Turned out it wasn't what we wanted but John helped us find one that fit the criteria quickly. He also took care of the little concerns we had and helped us get in and out just like we hoped.
Friendly, fair pricing and no pressure. I test drove on my own and there was no urgency to buy. I worked with Frank. We negotiated over the phone, took less than 10 mins, and Frank had my paperwork ready upon arriving and took less than 15 mins to sign. Unfortunately, after taking the 2015 A4 premium plus with manual transmission home, the pedals gave me issues with my knees. I talked to Frank and Stu (owner), both gave me a fair price to return to A4 for another purchase. These guys are classy salesmen. Again, their pricing is fair and there is no pressure to buy.
I was looking for a used car and saw a car of interest in line. They contacted me immediately and invited me to stop by for a test drive. Upon arriving customer service was excellent and no high pressure sales. No pressure and despite the fact we did not but would definitely go back if they had the used car I was looking for. Great dealership!
wow, these guys were just great. I have spent hours in dealerships buying cars over the years. I liked that I could do most everything on-line with them and show up for test drive and final paperwork. They were very relaxed in their process. No hammering by sales manager or any games, all straight forward and easy. I simply told them what I wanted for my trade, where I wanted my new payment and they did it ! Many thanks Brad .
I had an amazing experience this past weekend becoming a Jetta owner. My salesman, Jack, was very helpful and made me feel like he had my best interest in mind through the entire process. I've already been recommending him to my friends who may be thinking about a new car. I have purchased other cars in my past, but never have I had such a man of integrity work with me in making a decision that would be best for me!
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
Everyone at the customer service desk in repairs goes above and beyond. When they say the car will be finished at a certain time , they are always on time. They treat us kind even when we are frustrated and help to find the best way to solve our problem. It is always a pleasure to go in for service.
I went to the everett pignataro and was immediately helped by Dave. I went there with intentions to just look at a car however I needed up buying one and I'm so happy! Dave took time and sat down at the computer with my dad and I to show me options then took me out and let me look at each one. He was very efficient and once I decided which car I wanted he made the process fast! Him and Kathleen made sure everything was explained very well to me and made it a priority to be efficient and thorough! My experience was great. Thank you!
After a diagnostic test on my 2006 VW Rabbit it was discovered I needed a secondary air pump replacement. 2 of the hoses were split really badly. Upon replacement of these It still wasn't operating up to standard to pass my emission test. Further investigation revealed a fault for the map sensor. Part has been ordered and I will be notified when it comes in. As always, I am treated with respect and kindness by all the staff, from Michell at the front desk, to the shuttle drivers who return me home and pick me up again to take me back to the dealership. I have NEVER had any issue or poor experience at any time in my 9 years of service with the company. The 3 young men at the service desk, Jeremy, Trevor, and Gledjen always treat me with like family and seem happy to see me whenever I come in. I feel I have a good rapport with everyone. We kid and joke around with one another often and it feels like family. I highly recommend Pignataro to my friends, family and pastor of my church. Keep up the good work! I'll keep coming in.
Customer service was amazing. Tony helped us prepare for a great future. Recommended for people who want to get help with buying a vehicle.
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