Straigtforward process from A-Z, no b.s.it fees
August 31, 2018
I called Sunrise VW after dealing with countless fraudster dealers who falsely advertised prices online that were 1,500-5,000 less than what they would tell you at the end of the process. When I called Sunrise VW for a first time, I spoke to the sales representative Dudley, and I was very sarcastic and unpleasant with him thinking that they were just another one of those croocks. HOWEVER, he maintained professionalism and assured me over the phone that other than DMV (title and registration) and NY Sales Tax, there were no other fees! I decided to give them a chance, but went to the dealerahip prepared to get scammed again. It was like revelation to me when Dudley wrote down the final price on a piece of paper, which really did not include any fees. He even managed to additionally lower the price of the car that was already a great deal when he realized that I was a serious customer, but with a fixed budget. I left the deposit and we started the process.
The pickup was scheduled for 4 days later. Meanwhile, Dudley worked with my insurance agent and kept in touch with me regarding credit application. During that period I was still thinking that there must be a way that they will try to screw me at the end. I even arrived on the day of the delivery still expectig a possible unpleasant surprises, to no avail. I signed the contract, I was offered an additional insurance in a pleasant non-agressive way, which I politely declined, and I drove the car away.
The overall experience was great! No pushy salespeople, no lies, no phony fees, reasonable prices, ability to still negotiate the price a little bit, smooth closing/paperwork process.