My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
Gorgeous inside and out!
by Happy Camper from Minneapolis, Mn
December 24, 2018
Quiet, responsive, intuitive, luxurious! I have had other SUVs before, but this one is by far my favorite! The interior like room is phenomenal, and the third row seats work well for the largest of men.
If you’re looking for a straight shooter, easy to talk to, no haggling right to the point saleman, ask for Jeff. Just bought an Atlas and Jeff was all around helpful and easy to work with. Gold star in my book. He made a stressful event easy.
Overall very nice car . . .
by RGB from Pawleys Island
December 14, 2018
This Tiguan has more than enough room for us. I am 6'2" tall and I can drive comfortably and also ride in the front or back . It's a nice size (not too big or small) and has ample room in the back hatch.
I went to open road because my brother brought a vehicle and the Dealer salesperson Justin White was a great help to me and choosing the vehicle the certified used Volkswagen Jetta 2010. He's an awesome salesperson.
A Solid Vehicle with Tons of Torque
by VDubLover from Charlotte, NC
July 28, 2018
I bought this to tow my boat and was pleased with so many of the safety and comfort features of this solidly built piece of German engineering. So sad they won't make it anymore, but glad I got one while it was still available!
What a great experience I had with the help of a kind and caring salesperson Jeff Isaac. It great to know that there are honest sales people like Jeff ready to answer all your questions and address your concerns. What a true pleasure now I have my new car. Jeff follows up with you and makes sure you will not have to figure out everything on your own...
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
Claus Jacobsen was quick and efficient with our first new car purchase.
He knew his product and had all the answers.
His friendly and professional manner put us at ease.
He had a great team to work with at the dealership.
Everyone worked so well together to make our purchase happen.
My husband and I are enjoying our new car.
This is a driver’s car, through and through.
by oceanschild from Orem UT
November 30, 2018
This car has kept me from multiple wrecks and rear-endings due to the fabulous anti-lock braking system. It is an absolute pleasure to drive, best road trip car on the road. I LOVE IT.
I went looking for a used Passat R-line and found one using Cars.com, it happened to be the only one within a 200 mile range of me which says a lot for their inventory. I contacted them using the email link provided by Cars.com since it was already after business hours and I got a follow-up call and email the very next morning. I went in and tested the vehicle, their staff was very friendly and knowledgeable and and overall great experience. I however ended up waiting a few months to buy because it was a much better deal for me if I were to put a down payment. Definitely going back.
New To VW and think we’re gonna like it
by NewVWdriver from Edmond, OK
December 27, 2018
Have not had the vehicle but about a month. My wife is the main driver and really likes it. I have driven it on several occasions and enjoy driving it. Interior is nice and appears to be of good quality. Not sure about the auto engine off at stops. It is a little jerky when it comes back on, but this option can be turned off. Even with it off, the car has immediate sensitive acceleration, but this may be something I’m just getting use to and will adapt to it. Overall very satisfied.
We are long-time Volkswagen owners (seven VWs between the two of us), but purchasing our Certified Pre-Owned Tiguan from Open Road VW of Manhattan was by far the best car buying experience we have had. Yelissa Cepeda was wonderful to work with, very patient with us, and very knowledgeable regarding all aspects of the vehicle and buying process. Negotiations regarding our trade-in and vehicle purchase price were fair. We love our new-to-us Tiguan, and highly recommend both Yelissa and Open Road VW!
Very surprising. Trade-in value not so good.
by Jess from Georgia
January 6, 2019
Fun to drive. Comfortable. Superb power and fuel efficiency. Average 35 mpg combined. 5 spd manual. Prefers mid-grade fuel...clutch a bit tricky, but less so on 89 octane. Have considered trading for new truck but trade-in offers were terrible. Hard to walk away from such a great car. Tons more power than 89 GTI I owned in UK.
I shopped for several weeks until I found a 7 person SUV that I thought would have great value. After driving it for three months I am still thrilled. SE with Tech gives me more tech than I have been able to process. The apple car play with Waze is a great tool. Comfortable, quiet, extremely roomy and compliments all the time on exterior and interior appearance. Not a self driving car but with driver assist and all the safety features it is the next best thing. Oh and good mileage as well consistent 24-28 overall. easy access to 3rd row seat that actually has room to place your legs and is even comfortable for two adults.
I have purchased and/or leased many cars over the years, but this dealership was by far one of the best to deal with. From the sales person to the Business Manager to the Service Manager, everyone was professional and a pleasure to deal with. Negotiating a price was not tedious as in other dealerships, and within a. reasonable period of time we came to terms. No hyper sales person, no manager pushing for an immediate answer, no silly statements or pressure to close. Great place to do business
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
My experience was great! I walked in and knew exactly what I wanted. Silvano was able to deliver what I wanted within my price range. He found the color and options I wanted as well. He was so fast with getting back to me after he found my Tiguan. Silvano is super knowledgeable about the Volkswagen product, pricing, options and his customer service is absolutely amazing. Angelo is also a very big help and he is such a nice man. You can tell the two of them care more about the customer instead Of how much they???ll make on a deal. I would never buy any other vehicle besides a Volkswagen again! Thank you for making my experience so easy and amazing!!!!
The last great VW-HP sells cars, Torque wins races
by FLYNT TREG from Lewiston ME
November 24, 2018
I purchased this 2016 TDI LUX T-REG ’new’ with emissions update in September of ’18 after researching and looking for nearly a year. At nearly 22% off of the MSRP and with 1,000 miles on it, I’d say I got a deal. This is authentic VW engineering, including that unique and comforting ’thud’ you hear when the door closes. I am a brand junkie for VW, having previously owned a VR6 Passat and a VR6 CC. I veered off to a Volvo but am now ecstatically returned to my favorite driving machine. This thing is a tank, and while the horsepower may not seem as compelling compared to other vehicles, it is the torque that makes the huge and most important difference. As a friend said once, ’horsepower sells cars, torque wins races’.
Staff was helpful and had a single agenda meeting my needs. Would go back for sure. I have already told friends and family to go there. Was beyond the car buying experience and staff even came in on there day off to take care of me. Thanks a lot guys.
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
Angelo was fantastic! Great customer service for my third VW lease! Attention and knowing my needs were understood. Led to a great experience. Will be back again!
Absolutely love this car!!!!
by Kryssynut from Huntersville, NC
November 22, 2018
Bought this car on a whim. Absolutely love it! It’s sporty, comfortable, safe, and reliable. It has a great design and wonderful features that come standard. So happy it’s a stick shift, has a turbo that accommodates regular gas, has great get up and go, and has PLAID HEATED SEATS!!! It handles like a dream, gets awesome gas mileage, and has amazing technology.
From the moment we entered, it was exceptional customer service! We did not come in expecting to leave with a car, there was a sense of urgency created without being a pushy sales man everything was extremely genuine and honest!!!! New car and a great deal Inki and Angelo went above and beyond to make sure we were taken care of. We are now family for life, my husband and I are forever grateful. This by far exceeded any car buying experience my husband an I have EVER had. I guess it???s true what they say, Third times a charm!
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
I strongly recommend this Dealer. From day one they took excellent care of me and gave me all the different options I had according to my budget. Vincent worked with me to find what car could fit with my needs and financial possibilities.
A beautiful car to own
by Matt Krauza from Wading River, NY
January 10, 2019
Turbo engine is very quite but very powerful. the red color makes folks look twice. All the options are make this car very enjoyable to drive. Thanks to Mngr. Bob for his help.
From the moment we entered, it was exceptional customer service! We did not come in expecting to leave with a car, there was a sense of urgency created without being a pushy sales man everything was extremely genuine and honest!!!! New car and a great deal Inki and Angelo went above and beyond to make sure we were taken care of. We are now family for life, my husband and I are forever grateful. This by far exceeded any car buying experience my husband an I have EVER had. Not only was it a great experience it was also our sons 6th birthday and he is quite excited and happy with his VW he's quite the car connoisseur. I guess it's true what they say, Third times a charm!
Most functional car I’ve ever owned
by Cristiana from Panama City Beach, Fl
January 4, 2019
The Volkswagen Tiguan perfectly combines functionality with style. Features and interior comfort are superior. The technological options provide ease of travel and the sunroof is fantastic!
Jeff and Leo were very pleasant and worked very hard to insure I was completely satisfied with my purchase. Any questions I had or didn???t even think of were answered in a patient and respectful manner. I would highly recommend future car buyers to seek Jeff and Leo personally.
Very happy with the performance.
by R Nielsen from Moroni,Utah
December 24, 2018
Great ride and quiet. Getting between 28 and 32 mpg. Haven't tried it in the snow yet, waiting for the snow to come, that's the reason I bought it.
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