Found this car on Cargurus and reached out to Curran. Quick response with every step. Sean (Used Car Mgr) was excellent. Easy to work with and flexible in final negotiations. Reed (Sales) was amazing. Test drive and tutorial on car features was great. Barbara (Finance) worked diligently to finalize this out-of-state purchase. Insurance company I use was hard to reach and instructions were unclear. Worked it out after a few additional calls after I took delivery. Waiting room was a little disappointing but overall, very satisfied.
I went to see a pre-owned Santa Fe. I met with Nicholas Farrington. He was very pleasant and professional. What impressed me the most was the fact that he took the time to learn all the features of the car so when I went to pick the vehicle up he was able to tell about all the features. I would definitely recommend this dealer.
I was only home for a few weeks with the job of helping my mother find and purchase a used car. The sales rep (Sean) couldn't have been more helpful in assisting my mother in this process. He was friendly, straight-talking and responded quickly to every phone message I left. After purchasing the car the finance department (Barbara) made a head-spinningly complicated process easy and hassle-free. She was friendly, incredibly knowledgeable and supportive of all of my mother's requests. In the future I'll stop here first if in the market for a new or used car.
Recently bought 2015 Audi Q5 online and took delivery last week. Sean and Barbara made the whole process seamless and got me better financing than my credit union. Delivery and followup was first rate and I'd highly recommend a visit for new or used purchase.
My experience at Volkswagen was amazing! I was greeted by Chris Dipalo, there was no feeling of being rushed or pressured. He helped me find the perfect car that had everything and more within my budget. Chris is awesome!!
I went to the dealer on March 23 based on a search I did for a couple of years old VW Jetta with standard transmission. As I walked in, Chris DiPallo greeted me and started asking appropriate questions. After looking into the inventory, he found a car matching my criteria, went to the lot to take a look at it, negotiated price and closed the deal. My experience with Curran VW was very good overall, the next day it was up to Barbara to finish all paperwork and give me the keys. It was the best car buying experience I've had by far, I find them convenient, easy to work with (negotiate), and very customer focus. I would recommend them to family and friends.
This is my 5th lease with Bayside Volkswagen. They take their time in explaining everything to their customers. I can see how much they value customer loyalty, which is why I plan to continue dealing with them until I die or have my license taken away! :-D
In Terms of Quality & Service, Curran is the Best!
by Kaitlin Mahar from New Haven, CT
April 18, 2018
I visited Curran Volkswagen on March 3 during my search for a new car, and I could not have had a better experience.
Chris DiPallo helped me through the entire search, selection, and buying process and went above and beyond to make sure my needs and wants were met, if not exceeded. He gave me a great deal on a wonderful 2015 Jetta that met all of my needs (and then some) and he made the entire process as quick and easy as possible while still keeping me well-informed. I picked up my car the following Monday and everything was seamless - Chris ensured that the car was in perfect order and that I was familiar with all the features my car has to offer before I left, and Barbara made certain that everything was taken care of so that I was be able to drive off the lot in no time.
If you are in the market for a Volkswagen and want to buy from somebody who is fair and honest, and who treats you like a valued customer, then you should absolutely go to Curran Volkswagen and meet with Chris!
My experience was great! I walked in and knew exactly what I wanted. Silvano was able to deliver what I wanted within my price range. He found the color and options I wanted as well. He was so fast with getting back to me after he found my Tiguan. Silvano is super knowledgeable about the Volkswagen product, pricing, options and his customer service is absolutely amazing. Angelo is also a very big help and he is such a nice man. You can tell the two of them care more about the customer instead Of how much they???ll make on a deal. I would never buy any other vehicle besides a Volkswagen again! Thank you for making my experience so easy and amazing!!!!
While seeking for 2015 VW GLI online I found one at Curran VW. After speaking with Chris Dipallo about the car, I decided to place a deposit (site unseen) with the assurance the car was clean. Several days later I drove down from NH (3 hrs away) and was pleasantly surprised when I found the car in "excellent condition".
Chris and the entire Curran team were great to deal with, the total buying experience was painless and I was out of there within 1 hour. Also their office manager Barbara Martin was a peach, she managed to beat the loan rate from my credit union (which I thought was impossible).
If you are in the market for a used car, you should visit Curran VW...either online or in Stratford CT. :)
Couldn’t ask for a better car buying experience. The entire process was as smooth as it can be. I originally made an offer after hours on a Thursday night. Jim immediately responded and set me up with an appointment with Sean the following day. I spoke with Sean earlier telling him I wouldn’t be able to make it until late in the day. He stayed late to show us the car and go over other options we could have had. Upon purchasing our amazing certified Passat SEL, Chris went above and beyond to show us and explain all of the features the car has. Overall it has been a great experience dealing with Curran VW, I would highly recommend Curran to anyone looking for a dealership that is willing to work with them and go over the top for whatever needs they may have.
Staff was helpful and had a single agenda meeting my needs. Would go back for sure. I have already told friends and family to go there. Was beyond the car buying experience and staff even came in on there day off to take care of me. Thanks a lot guys.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
Commented on my experience at Weeks preowned yesterday but had to add what a pleasure it was to deal with Derek Smith, Wayne Meda, and Dexter from finance. No pressure sales team and very attentive to detail. Love my 2014 S8 so far. Thanks again to everyone
From the moment we entered, it was exceptional customer service! We did not come in expecting to leave with a car, there was a sense of urgency created without being a pushy sales man everything was extremely genuine and honest!!!! New car and a great deal Inki and Angelo went above and beyond to make sure we were taken care of. We are now family for life, my husband and I are forever grateful. This by far exceeded any car buying experience my husband an I have EVER had. I guess it???s true what they say, Third times a charm!
Excellent service. Prompt, friendly, accommodating. I would recommend the Volkswagen dealership and service center for all my friends. I will definitely get another lease from Volkswagen.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.