Going to purchase my car was the best decision i ever made. The quality of the car and the people so friendly and appealing to the customer its really a pleasure to buy a car from such an amazing place. I definitely recommend HandR for there best service you will ever recieve
Most comfortable car I’ve had!
by Dallas Mom from Dallas, tx
January 11, 2019
Great to have optional third row. Use it to separate kids on long car rides. Back rows good for average kids, not tall ones, tight leg and head space for tall adults. Love front seats and visibility. Great travel car.
After a 6 month car search Diante M. and Danny (the GM) made the car buying process painless. They are professional, fair, and a pleasure to do business with Volvo again. Thanks Danny and Diante. You guys are the best!
Many issues!! Electrical & transmission
by Karen R. from Salem
November 2, 2018
Beautiful. comfortable, great options. I thought I would be a Volvo client for life, But... It was a Service Nightmare!!
Favorite worst car I have ever owned. I really wanted it to be a better experience.
To Kevin with his persistence he got me into the door, to Keith who walked me through the most tedious paper work and answering my layman questions with patience. To Robert who had the patience to walk me thru the car buying process and explaining in DETAIL all the trims on Volvo cars. At the end explaining everything about the car and setting me up electronically! Keep It up and thank you.
by Bill from Kennesaw ga
October 30, 2018
It's a volvo. What more can you say. best built car on the market. Looks and drive like no other car. Have owned a volvo for over 30 years and have never been disappointed.
My buying experience was effortless thanks to the dedication to customer satisfaction shown by my sales professional, Dionte McFadden. His professional mannerism made the difference in my decision to purchase from Lindsay Volvo.
Really loved my Volvo but just too many issues
by Magnum LS from PA
October 28, 2018
I bought a 2016 XC 90 T6 Momentum new from the dealer in Jan 2016. I loved it so much in the beginning. It was smooth and quiet and I knew it was one of the safest cars out there. I have 3 kids and we used it as our primary car for family vacations, visiting family out of state and local everything. I am a true soccer mom. But gradually over the al most 3 years we had it it was one thing after another. Some small some major. Tons of recalls and updates. I love over an hour away from the dealer and they were great about getting me a loaner car. But I basically took a full day and sometimes two out of my week to drive it there, wait on it or go do some shopping for a day while it was fixed or updated. Several times I had to leave it for more than one day. Air conditioner never worked good. Was super loud. Defrost only worked on max and was too noisy. Engine would skip out and had the spark plugs serviced or replaced multiple times. The most annoying was this rattle in the front passenger door that sounded like something was loose in there. When you at in that seat it made yo nuts on a longer trip. I asked to have that fixed and after checking it out for a few hours they said after 12k miles that wasn't covered and its would be my own bill. This was my husbands last straw. But I still tried to hang on.IT also had a leaky coolant hose once while my husband was over an hour away at a soccer game with kids and it broke down on the side of the road and had to be towed. I had to go get him and we wasted an entire day. the Biggest issue was the engine light came on multiple times. Each time I would take it in and a few times they said it needed spark plugs and also that they were awaiting a service update from Volvo and actually didn't know how to fix it! while the light was on the engine continued to perform less and less powerful and finally the warranty went off at 50k miles and I was at daughters senior photo shoot an hour away and it smelled awful of smoke and burning. I had to take it back to dealer and they found a hose was leaking coolant again. But engine light was still on and I didn't feel safe driving it. I wrote to Volvo Corp. and complained that now I that the light was on all the time how do I know when a new problem arises that it isn't a new issue? and it isn't covered under warranty anymore so it had to be fixed. They replaced fuel injectors spark plugs AGAIN and said they did a lot of work on it and it was covered. Which I was happy for. I had a new loaner for almost 2 weeks. My husband and I were just over it and finally traded it in on an Audi Q7 this weekend. They need to get this car improved. Maybe the 2017 or 2018 models are better.
Fantastic, friendly service as always - John Schmeid gives excellent service and explains fully what needs to be done and why. Also very accommodating when I need to delay my pickup time.
Great fun and great value!
by John Astro from Antioch, CA
October 30, 2018
I have had this car for about a month now, and I love it. I went for the 316hp T-6, and I am glad that I did. It is fun to drive. I got it with the air suspension and when you put it in Dynamic mode is does not feel like the 7 passenger SUV that it is. That "can do" spirit from the supercharged and turbocharged 4 cylinders mated with the "I got a gear for that" smooth shifting 8-speed automatic just makes you smile. It feels and handles like a sports car. The Bowers & Wilkins stereo is worth it! I hear sounds from old tunes that I have never heard before. I got a great deal on it as well. It is a luxury car and worth every dollar! PS - it is also my truck, I haul stuff in it and with both rear rows folded a lot of stuff, and it cleans up great for a night out.
Saw a 10 year old low mileage Ford Taurus on their website that looked immaculate. Sam sent me videos etc. and gave me a great deal. I had the car shipped to MA (with assistance of the DMV team who arranged the transport) and it arrived extremely fast to my home. It was even better than i thought it would be. I am extremely satisfied with this long distance experience.
Reliable and Roomy.
by SyGold from Saint Louis, MO
November 24, 2018
Cool SUV. Runs like a Sports car. I have heated leather seats and I get an insurance discount because it's a Volvo. Not a great gas saver but still a nice looking 3rd row seat SUV. You can create a big cargo space just by putting down the two back seats. I love the SUV.
Getting my car serviced - dreaded event made good.
by Richard from Arlington, VA
December 3, 2018
I dreaded taking my V50 in for servicing -- I've had terrible luck getting honest analysis on what needed doing and how much it should cost -- but finally needed to address some issues. Ronald could not have been more professional, pleasant or straight to deal with. He laid out what needed to be done, what could be put off for later and how some money could be saved. I will definitely be back.
LOVE MY VOLVO
by Nedyat from Milwaukee, WI
August 27, 2018
Love it, We looked at every SUV imaginable and never considered this Car after looking at it and driving it we were sold. It is EXCEPTIONAL in every aspect. We have had so many compliments since purchasing this car. Can't say enough I think I might own a VOLVO for the rest of my life.
On my second Volvo and very satisfied with the buying and servicing experience. Even if I’m having a rough day, I can consistently look forward to working with the people at Don Beyer Volvo in Falls Church.
It pays to research on Cars.com....
by Volvo Lovers from VA from Virginia
October 23, 2018
We were searching for well over several months for a used, specific Volvo XC90 trim package under a certified program. Our research on Cars.com paid off as we spotted a great deal in a neighboring state (worth the 90 mile drive) and the sales team from sale rep to management were superb. It was perhaps the smoothest and most pleasant dealership experience we've ever had. Car is in pristine condition, it's well covered by the certified warranty for several more years and we just took it on a family road trip and realized, THIS was worth the wait and research on Cars.com, which is our go to site for cars for the whole family.....
Is there a reason that people can???t buy volkswagen with cash money but have to finance? At 6% interest , hopefully they didn???t lie to me about paying off early without penalty, I really don???t want to pay over 3000 dollars for finance charges. They emailed me a survey but no follow up, oh well ....we will find out in a couples weeks after BB and T bank contact me .
by Loulou Miller from Leesburg, Va
November 20, 2018
It’s the most beautiful car out there. Comfort, luxe and quality!! We owned the first one when it came out and now this newest! I have converted a lot of people to this beauty.
Patrick and Kevin were awesome to work with and made the purchase process for a new XC60 simple and quick. Great dealership experience and highly recommend.
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
Great experience for purchasing the car. The obligatory extended service contract and car waxing sales pitch at financing but not too pushy. The dealership is under construction but a new showroom is opening soon. Salesmen Patrick was great to explain the various features of the XC60.
Most luxurious Volvo I’ve owned
by Volvo Familu from Saint Petersburg, FL
January 1, 2019
This car meets my families needs. It has a great infotainment system. The chairs are comfortable and it has a lot of safety features. The XC90 T6 suprisongly has a lot of power for a 4-cylinder.
I just can not express how much we are pleased with this dealership. Ted my service advisor is my favorite person who always goes out his way to deliver an excellent customer service.
Thank you so much!
by Njhero from Wall no
January 12, 2019
Between check engine lights and massive water leaks and worn out brakes at 20k miles this truck isn’t worth the hype. The made in China stamps I see on a lot of the interior parts confirm this thing is cheap. The dash board leather peeling off and did mention water leaks. Also still uses too much oil,factory says pistons and rings are no good oil light comes on.
Ted was wonderful to work with. He was friendly on check-in, and made sure I had a loaner so I could run pre-Thanksgiving errands while my car was being serviced. The service cost exactly what he said it would, and my car runs great!
Love the style and simplicity of the Volvo XC90
by Kathy K. from Hillsville, VA
November 8, 2018
I traded my Range Rover Evoque for this vehicle and this vehicle has everything I loved about the Range Rover and more. The driving experience and comfort of this vehicle is amazing. The simplicity of the touch screen is a definite plus as well as all the other features. It's a very modern, fun vehicle to drive.
Great experience every time I bring my car in for service. Ted is my service rep and he is always so helpful and knows the meaning of customer service. He is awesome !
A ton of car for the money
by StephanieK from Bellevue, WA
January 11, 2019
The XC90 has everything that you’d find in another full size European SUV (BMW, Mercedes, Audi) for at least $10K less. Awesome car - sporty, fast, comfortable and most of all SAFE. What’s not to love?
Service was excellent. The timing was great and we didn't have to wait long for the repairs to be completed. Complimentary snacks were great for customers to wait
Happy with the car overall.
by Mel from Shelby Township, MI
December 23, 2018
This vehicle had everything we were searching for in the price range we desired. Since we were still under warranty, we had a problem with the sliding of the second row fixed. All is well and we are enjoying the excellent performance of the car.
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