• (4.4) 55 reviews
  • Available Prices: $6,908–$19,312
  • Body Style: Passenger Van
  • Combined MPG: 21
  • Drivetrain: Front-wheel Drive
  • Seats: 4-7
  • Cargo Space: 83.3 cu.ft.
2012 Chrysler Town & Country

Our Take on the Latest Model 2012 Chrysler Town & Country

What We Don't Like

  • Small navigation system display
  • Seating comfort of fold-into-floor seats
  • Third-row legroom

Notable Features

  • Newly standard leather upholstery, DVD entertainment system
  • 3.6-liter V-6, six-speed automatic
  • Standard fold-into-floor second-row seats
  • Standard backup camera
  • Available Wi-Fi internet access

2012 Chrysler Town & Country Reviews

Cars.com Expert Reviews

Editor's note: This review was written in March 2011 about the 2011 Chrysler Town & Country. Little of substance has changed with this year's model. To see what's new for 2012, click here, or check out a side-by-side comparison of the two model years.

If you think the minivan segment is DOA, think again. Essentially every minivan on sale in the U.S. has been redesigned recently, and one of the newest is the 2011 Chrysler Town & Country, a historically strong seller.

The Town & Country has had its problems, but the changes for 2011 go a long way toward fixing them, making it an appealing choice in this reinvigorated segment.

This minivan is offered in three versions — Touring, Touring-L and Limited — for 2011. All trim levels get a new V-6 engine and lots of standard safety features. I tested a Touring version, which starts at $30,160 but was $33,805 as-tested. To see how the models compare, check out a side-by-side comparison of the three trims.

Styling
The overall shape of the Town & Country hasn't changed much for 2011, but there are a number of different styling cues, some more subtle than others. If you're familiar with the van, one of the first things you'll notice is its updated nose, which features Chrysler's new slatted grille and revised lower-bumper styling. Apart from maintaining the family resemblance to the 200 and 300 sedans, the new grille just looks better than the old design. The taillights and side and rear trim are also new.

Given the utilitarian nature of minivans, their styling is unlikely to make or break them. Some competitors, like Nissan with its Quest, have tried to make unique design a minivan focal point, but it's refreshing to see a cleanly styled minivan like the Town & Country. Its designers know what it is and are all right with it.

Ride & Handling
The previous Town & Country's ride quality brought to mind a big American car from the '70s; it rode softly, with a bit of wallowing thrown in. The 2011's new suspension tuning keeps body motion better in check, but still delivers a comfort-oriented experience that families will like. It also corners surprisingly well without much body roll — even when driven on winding roads.

Complementing the suspension changes is a body structure that's notably stiffer than the outgoing van's. The previous Town & Country was a creaky beast — you could hear the body flexing when traveling on uneven pavement. It didn't say "quality" when you heard it, even if that feeling came more from perception than from reality. Perceptions matter, though, and that creakiness is gone now.

From Three V-6 Engines to One
Last year, Town & Country shoppers had a choice of three V-6 engines, but for 2011 all models are powered by a 283-horsepower, 3.6-liter V-6 that teams with a six-speed automatic transmission. This is Chrysler's new Pentastar V-6. It's used widely in the automaker's lineup, and it feels strong enough in this van. The automatic shifts smoothly, and the drivetrain gets an EPA-estimated 17/25 mpg city/highway on regular gas. The minivan also includes an Econ mode that improves gas mileage by altering the transmission's shifting behavior.

The Inside
Chrysler has been routinely criticized for its subpar interior quality, and with good reason. One of the biggest issues has been blocky design and poor materials quality. Both of those problems have been remedied in the 2011 Town & Country's substantially updated cabin.

Even though the minivan's all-new dashboard is made of hard plastic, it has a nicely grained, low-gloss appearance. Overall, the new interior trim makes the van feel more luxurious than the Honda Odyssey, if not the new Nissan Quest. Considering where Chrysler interiors have been, this is a dramatic improvement.

Chrysler has updated one of its signature minivan features for 2011: Stow 'n Go second-row seats. The seats, which are standard, fold into the floor with just one touch of a lever, articulating forward and into bins in the floor. (If the bin isn't open or the front seat isn't far enough forward, the seat just flips forward to make it easier to access the third row.) Chrysler says the Stow 'n Go seats are now larger for better comfort, but you still sit pretty low to the floor in them, which limits their appeal for adult passengers. Traditional second-row bucket seats are optional.

Safety
Nearly all the 2011 Town & Country's safety features are standard. That includes antilock brakes, side-impact airbags for the front seats, side curtain airbags for all three rows, an electronic stability system, active head restraints for the front seats and power-adjustable pedals.

In addition, the Town & Country comes standard with "SafetyTec," which encompasses a number of driver aids. These include rain-sensing windshield wipers, rear parking sensors, a backup camera and a blind spot warning system. For a full list of safety features, check out the Standard Equipment & Specs page.

As of publication, the 2011 Town & Country hadn't been crash-tested by the Insurance Institute for Highway Safety or the National Highway Traffic Safety Administration.

Town & Country in the Market
The Town & Country finished last year as the best-selling minivan in the U.S., and many of those sales were of the outgoing version; the 2011 Town & Country didn't reach dealerships until late in the year.

With its updates for 2011, the Town & Country is well-positioned to keep its title in the segment despite revised competition from Nissan, Honda and Toyota. What will be interesting to see is whether these new minivans foreshadow a growth in the minivan segment relative to the rest of the market. With a post-recession citizenry focused on more practical purchases, the time might be ripe for such a shift.

Send Mike an email  


Consumer Reviews

(4.4)

Average based on 55 reviews

Write a Review

Best van yet!!!

by AirMaxQueen from Haines City, FL. on December 6, 2017

My Chrysler Town and Country Touring has meet all my expectations and more. The feel and comfort is very important as well as the safety features. Having auto sliding doors and lift gate with DVD VES... Read Full Review

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3 Trims Available

Photo of undefined
Wondering which configuration is right for you?
Our 2012 Chrysler Town & Country trim comparison will help you decide.

2012 Chrysler Town & Country Safety Ratings

Crash-Test Reports

IIHS Ratings

Based on Chrysler Town & Country Limited

Head Restraints and Seats
G
Moderate overlap front
G
Roof Strength
G
Side
G

IIHS Ratings

Based on Chrysler Town & Country Limited

G Good
A Acceptable
M Marginal
P Poor

Head Restraints and Seats

Dynamic Rating
G
Overall Rear
G
Seat Head/Restraint Geometry
G

Moderate overlap front

Chest
G
Head/Neck
G
Left Leg/Foot
G
Overall Front
G
Restraints
G
Right Leg/Foot
G
Structure/safety cage
G

Other

Roof Strength
G

Side

Driver Head Protection
G
Driver Head and Neck
G
Driver Pelvis/Leg
G
Driver Torso
G
Overall Side
G
Rear Passenger Head Protection
G
Rear Passenger Head and Neck
G
Rear Passenger Pelvis/Leg
G
Rear Passenger Torso
G
Structure/safety cage
A
Insurance Institute for Highway Safety (IIHS) is a nonprofit research and communications organization funded by auto insurers. IIHS rates vehicles good, acceptable, marginal or poor based on performance in high-speed front and side crash tests. IIHS also evaluates seat/head restraints for protection against neck injuries in rear impacts.

NHTSA Ratings

Based on Chrysler Town & Country Limited

Overall
Overall Front
Overall Side
Overall Rollover Rating

NHTSA Ratings

Based on Chrysler Town & Country Limited

Overall
Overall Front
Overall Side
Overall Rollover Rating
Driver's
Passenger's
Front Seat
Rear Seat
Side Barrier
Side Barrier Rating Driver
Side Barrier Rating Passenger Rear Seat
Side Pole
Side Pole Barrier combined (Front)
Side Pole Barrier combined (Rear)
National Highway Traffic Safety Administration (NHTSA) is part of the U.S. Department of Transportation. NHTSA provides vehicle safety information such as front- and side-crash ratings and rollover ratings. Vehicles are rated using a star rating system from 1-5 stars, with 5 being the highest.

Service & Repair

Estimated Service & Repair cost: $3,000 per year.

Save on maintenance costs and do your own repairs.

Warranty Coverage

Bumper-to-Bumper

36mo/36,000mi

Powertrain

60mo/100,000mi

Roadside Assistance Coverage

36mo/36,000mi

What you should get in your warranty can be confusing. Make sure you are informed.

Learn More About Warranties

Warranties Explained

Bumper-to-Bumper

Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.

Powertrain

Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.

Roadside Assistance

Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).

Free Scheduled Maintenance

Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.

Other Years