2019 Acura ILX for Sale

Just several days ago I bought Mazda 6. I was very impressed with the service that I received in Davis Moore. My sales consultant was Garrett J Robinson. He helped me to find what I wanted. He spent time with me explaining how better to use all the technological stuff my car was equipped with. I would like to express my appreciation. Purchasing a car was pleasant experience.

I was extremely pleased with the purchase a used vehicle for my daughter from Gillman Acura. My sales rep was Crysta Pickett and she made the process very painless and didn't try to sell me a bunch of extras. I was in and out within an hour. Unfortunately a couple days after we brought the car home something catastrophic happened to the engine and I reached out to Crysta and had the car towed to my mechanics shop. I immediately got a call from the Sales Manager, Greg. He said that they were going to tow the car down to there dealership and check it out. He called me a day or so later and said that the engine was destroyed. He said that even though I bought the car "as-is" that the car should not have died within two days of bringing it home and that the dealership was going to take care of it! Needless to say I was very happy to hear that they were stepping up to the plate and taking care of this. I cannot say enough how pleased I was with the entire process and even though the used vehicle had serious problems shortly after bringing it home the dealership took care of it with no qualms whatsoever. This is the way a business should treat its customers. I will not go anywhere else again.

My cousin from Iowa had to return a car that he'd leased. He needed to buy a car so that he could get home and have a vehicle for use there. For two days, Saturday and Sunday, we went to dealerships everywhere near Cleveland. South, East, West, and Akron. I wore my work coveralls because i wanted to get under the vehicles and the hood to inspect them. We'd walk in and no one would even say hello or move to help us. For those that did speak, I can only say how it felt. Some assumed we weren't serious customers or that we couldn't afford to buy the cars at which we were looking. Others were fine until we suggested test driving the vehicles and they were visibly uncomfortable. Some were just so very dishonest, I wish there were a way to report them. They are looking to exploit persons who are ignorant to the way buying a vehicle should proceed. It's embarrassingly ridiculous. Our intelligence was insulted so many times I literally lost count. I hated this process. I just couldn't abandon my cousin because he'd never bought a car from a dealership. They tried to take advantage of him over and over. I just sat quietly and listened until I couldn't take any more then I'd either just get up and leave, or I'd motion to him for us to go. The experience was very discouraging as each new dealership bore what seemed to be prejudice, dishonesty, and possibly profiling. Sunday, we decided to try a place that had a nice car posted online. Crown Acura. We went to other places he had found online first, but the poor experiences continued. At Crown Acura, we were dreading going through the whole motion all over again, when someone pleasantly greeted us. Matthew Dodok. We remained skeptical, waiting to see what his pitch would be. He just very simply talked to us about what we were looking for in a vehicle. No sales pitches. Just talking with us. Just treating us like normal customers. No special treatment. No disrespectful treatment either. It is sad that I must include this, but, he did nothing to insult us or rob us of our dignity. That's what was special. We felt respected like any other customer. Given a fair shot to examine and purchase a vehicle. We had a few other stops to make before making a decision. All but one were more of the same. The one dealership just had very high prices. We agreed that the only option to return to from the whole weekend's search would be Crown Acura. I told my cousin that he'd only want to form a business relationship with a dealership he felt he could at least get a straight answer and a chance at fairness. We went back to Crown, unsure of how things would go now that we'd want to test drive. He first offered to ride with us. I was thinking, here it comes. So I asked if we could test drive alone. He had us fill out some papers, even suggested a helpful route and politely left us to inspect the car. We were shocked. We checked the car from top to bottom. My cousin loved it. I was actually impressed with the car myself. I would now consider getting my wife one like it. We then told Matt we'd like to discuss a purchase. I trusted Matt enough by this point that I let him talk with my cousin alone for a while. When I came to check, I found he hadn't been getting pressured, insulted or hustled. That convinced me that we were in the right place. Matt patiently worked with him late into Sunday. In the end, my cousin drove his car home to Iowa. He and his wife love it. My only regret is that I wish we'd come to Crown Acura the day before. I went back to Crown one day after work to find Matt. To let him know I appreciated being treated like a man. My wife and I will very soon be in the market for a new vehicle. I told him that we will come to him for assistance. I'm not sure how this review process works but can someone please acknowledge Matt Dodok and dealers like him. Please. Thank you for your time.

Always a great experience dealing with salesmen at Wayne Acura. I just recently purchased an Acura RDX and I’m extremely excited about my new car! I especially would like to mention our salesman, Pedro Diaz, who is very friendly and extremely helpful. He often calls to see if we have any questions or concerns about my new car! He made sure we got everything you needed! I intend to stay with Wayne Acura in the future.

Our 2nd MDX & our indestructible 16 years old, 180K miles CLS are treated with equal impeccable care by Roger, Larry & the service team. Reasonable options when encountered are explained in detail so decisions are informed. The well earned Acura reputation of reliability is no doubt well supported by the service crew's professionalism. FIVE STARS!!

Couldn't be happier with the folks at Curry Acura. I had my 2010 TL evaluated and repaired. My primary contact with Andy in sales handed me off to Chris in service who was friendly professional and knowledgeable. Larry the shop manager and Diane the assistant manager worked hard behind the scenes to streamline what I thought would be a big expensive repair but turned out to be not as bad as I thought and they even delivered earlier than anticipated. Good honest service is hard to find these days.

My experience with Thomas Acura has been nothing short of amazing as I have been lucky enough to have dealt with highly qualified and professional individuals at Thomas Acura especially Alan Sze. Alan is one of the reasons I trust and respect Thomas Acura as he has a wealth of knowledge and experience. He is honest and I trust his judgment explicitly. He will let me know what services he recommends and what services I can wait on until the next service and I truly appreciate his honesty and expertise. It is this type of quality and service that sets Thomas Acura apart from other dealers. I have tried going to another dealer in the beginning that was closer to me and I was utterly disappointed with the service and felt that I could not trust them but once I came to Thomas Acura, I finally felt that I was getting the best service. Everyone at the dealership is courteous from the cashiers to the managers and it is just a very nice experience all around. I will never go to another dealer as long as I own an Acura and highly recommend and have recommended the dealership to friends and family looking for a great place to purchase and service their vehicles!

This week, I bought a pre-owned 2015 vehicle at Scanlon. The sales consultant - Zoran Micevski was simply fantastic to work with. He spent a great deal of time with me as I evaluated the car in great detail to make sure it met my quality criteria. He was very patient and let me lead the way in my analysis of the car's condition. The car was fabulous (as advertised). We then moved onto a test drive. Rather than telling me his prescribed route, he instead asked what my test drive experience criteria might be. I asked if we could experience a mix of conditions (in town stop-and-go, some rougher surfaces, and some highway time as well). Zoran is a great listener and tailored his style to my needs. It was a great test driving experience. I then realized I was very interested in purchasing the car. We moved on to the price discussion and he explained all additional costs related to the purchase - in very clear terms. We settled on a fair price and Zoran made sure that the process was clear, efficient and smooth. The next day I came to pick up the car, and it was detailed to perfection - just like he promised. I really enjoyed working with Zoran and the other members of the team at Scanlon.

BEING IN THE SAME BUSSINESS A VERY LONG TIME AGO I HAD A DISTINCT ADVANTAGE. MY FIRST STOP WAS AT "CASE ACURA". I WAS GREETED BY ALBERTO IN A VERY RELAXED AND COMFORTABLE SETTING. AFTER ACCOMMODATING MY REQUEST FOR A TEST DRIVE, ALBERTO EXPLAINED IN GREAT DETAIL THE BENEFITS OF THE RLX. UPON ALBERTO'S COMPLETION I WAS SPOKEN TOO BY YOUR 'T.O.' MAN. HE WAS ALSO VERY NICE. BUT UNDERSTANDING THE BUSS. I WAS STRAIGHT FORWARD AND TOLD THEM I WAS GOING TO TEST DRIVE OTHER CARS AND GET OTHER QUOTES. MY EQUIS WAS TOTALED 7 WEEKS AGO. (YOUR HYUNDAI DEALERSHIP WAS A WHOLE DIFFERANT STORY). D.U.I. FELONY . DROVE GENNISESS, CHRYSLER'S, IMPALAS, BUT SETTELED ON A RLX. THEN I PROCEEDED TO GET OTHER PRICES'S. 3 TO BE EXACT. 1 WAS ALOT LOWER THAN YOUR T.O. MAN GAVE ME. BUT I AGAIN KNOW THE BUSSINESS. SO AFTER BEING TREATED SO RESPECTFUL AND GENERALLY HONEST I DECIDED TO GIVE ALBERTO AND THE RICK CASE FAMILY THE CHANCE TO MATCH THE PRICE $$$$$$. OF COURSE THEY DID! UPON THE COMPLETION OF THE DELIVERY OF THE VEHICLE I WAS JUST AS IMPRESSED AS HOW I WAS TREATED. ANSWERING ALL MY STUPID QUESTION'S. ALBERTO TOOK HIS TIME AND SHOWED GREAT PATIENCE. BEING TECHNOLOGY CHALLENGE, I REALY APPRECIATE ALBERTO'S KNOWLEGE AND GIFT OF EXPLANATION.

I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process

I bought a 2016 MDX from Rizza Acura in Orland Park, IL. I worked with Alyssa as my sales associate and she went above and beyond what was required of her! I live in Indiana and the BMV made a mistake that Alyssa helped me correct by driving to Indiana to meet me so I didn't have to drive all the way back up to the dealership in Orland (that I just left). I greatly appreciate the gentleman in the finance department as well...he was very eager to help me purchase this car as I was excited to buy it. Teri in the office was of great assistance as well in correcting the Indiana BMV mistake. Thanks again! Love my MDX

Went to look at the models and ended with a TLX Acura! Excellent service and our salesman Mr. Irwin Baker was very friendly, professional, experienced, reasonable and gave us the best of deals! Thanks!

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

The service couldn't have been better...Principally led by Steve Pons in conjunction with Windy Ovelmar we overcame a number of problems in closing on a used ILX...Found it had been off the market for many months while awaiting a new air bag installation due to a recall..Also that it could not be certified due to a prior minor fender bump that had been repaired to the point of not even being visible... The negotiated price I believe was fair but problems came up in accounting due to several mis-spellings of my (our) names even though our ratings exceeded 800...I mention these since we were there till 9PM and had to return the next day to finalize everything....In any event, we like the car (so far) and wish to compliment the sales people (above) for working hand-in-hand to conclude the deal..Steve, in particular deserves kudos for being the main catalyst in closing the deal..He is a great asset to your company...

June 21, 2017 Mr. Michael Miele Curry Acura 685 Central Avenue Scarsdale, NY 10583 Dear Mr. Miele, I have wanted to send this letter sooner but just didn???t get around to it until today. I am a first time owner of an Acura and I will forever be a customer at your location, thanks to two individuals that stood out. Even though my encounter has been pleasant with everyone, Furman (sorry I do not have the last name) was the greatest. Purchasing my Acura was not stressful and I felt trust that I was making a good deal on a good vehicle. Also I want to put the spotlight onto Frank Torres; he is also great when I am getting my vehicle service. His attention to detail and ready smile makes me certain that my vehicle is getting the service that she (yes, she) needs. These two gems should be acknowledge and rewarded for the actions that they display for they reflect what Curry Acura is all about. One happy customer, Michelle G.

I just bought my second Acura from the dealership (218,000 miles on the first MDX - let's see how my RDX holds up) and can only say that Chris and crew are the best. They are prompt, friendly, honest (should I buy a new car or have something done?) and generally nice people. I had an issue on the new car and spoke with Chris. He arranged to have the top mechanic and I take a test drive so he could hear what I was talking about. It was fixed with no questions asked. I have told all of my friends how I love these guys. I started out in 2006 with Larry Surman (who also does an amazing job) and now mostly see Chris. If all service industries took a lesson from these guys in what customer service is, we would have a much better experience as buyers. It makes you want to come back. Thanks!