Used Acura for sale in Laurel, MD

I arrived at the Darcars of Lexus to purchase a used car I saw online. I came in to work with Kiana in preowned sales department. We attempted to make the deal work but the numbers didn't quite appease me. Instead of just letting me walk out the door Kiana took the extra initiative to reach out to new car sales and partner with them to see if we could work out something. We were greeted by Sales Manager Juan T. They instantly became the dynamic duo. They flawlessly wowed me with customer service, providing great knowledge about the services and features, and even explaining in detail lease vs finance since I knew nothing about leasing a car. We did a great test drive of several vehicles and showing me all the new features Lexus had to offer. I have been a customer of Lexus for years and I will continue to be since I always receive excellent service. Juan and Kiana went above and beyond to get me the best deal and even had to order a car since what I wanted was not on site. They made sure to give accurate expectations and came through with their promises. My car arrived 3 days later and they added one more member to the dynamic duo lol Greg G did a full walk around tour of every feature of my car and helped me setup my app and customize settings in the car. They were the dream team! Sometimes you will meet sales reps who just care about making the sale.... then there are sales consultants: people who actually LISTEN to what you are looking for and meet those needs or exceed them while also providing an experience that makes you feel like a valued customer. If you are searching for a lexus new OR used please ask for Kiana, Juan or Greg... or all 3 lol You will NOT be disappointed.

I just purchased a 2022 MDX and it was the easiest car buying experience I've ever had. Sales person Ji Kim is amazing. I highly recommend Acura of Ellicott City!

I love all of the Acura cars I have owned. I owned 2007 TSX for 9 years. Then I leased a 2016 TLX for 3 years and was so pleased. Now I'm on another 3 year lease for the 2019. I thought about trading it in for a BMW i300 or Audi A4. I went for a test drive of those 2 cars and realized how much I would miss my Acura if I traded it in a year early. So I've decided why give it up? The KEY things that make this car great. 1) It is extremely quiet inside. Insanely mausoleum quiet! There is very little road noise, wind, or traffic sounds. 2) the seats are amazingly comfortable, especially on long rides. I highly advise paying a little extra for the leather not the pleather. The fake leather had a terrible off gassing smell. The leather is soft and supple. The gray color is beautiful 3) the car rides very smoothly and is easy to handle on the road 4) I love the newer design (especially the front). It is a classy looking car. The only drawback is the odd 2 screen technology system but it wasn't enough to turn me off from getting one. The other positives far outweight the awkward technology. I was surprised to see the 2019 had lower ratings than the 2018 and 2020 because it's a wonderful car. One other to add: the Acuras I have owned are extremely reliable. They NEVER break down.

This is our 2nd time in 3 years buying 2 MDXs at the same time (for my mom and myself) at the same dealer. Their competitor dealership did not even come close in pricing (again). Ji the sales associate and Riley the manager were amazing. Super attentive, polite and most importantly professional. I always say customer service goes a long way and Acura of Ellicot City has once again proved itself (that’s 4 brand new cars from them in 3 years). I also want to point out that that even though they are a bit out of the way for us and there is a closer dealership- we always go for oil change to them because they are just that good!

This car met all of my needs,plenty of leg room and third row is amazing.I love the apple play.all wheel drive is good for snow.don’t have to worry about getting stuck in snow.

I bought the car there as they had what I wanted at a fair price. Having the car serviced there as they have been excellent, very accommodating and helpful in every way

This is a great smaller SUV. I get compliments on mine and how it looks still after 2 years of ownership! I do like the sportiness of the A-spec over the chromed out other versions, but that's just me. I use this around town and in the mountains, including some dirt/bumpy fire roads. I wouldn't call it off roading, but off pavement. The AWD handles flawlessly, which is great. Very peppy for a 4 cyl SUV. Plenty of torque to get it moving and gets upper 20's on the HWY. I do have some quirky issues with Apple CarPlay, but it has gotten better with their updates and I know that some of that can be placed on Apple's updates as well. I use it to haul mountain bikes, kids, my German Shepherd and general stuff back and forth from Raleigh to the Mountains. I have been in snow once, without issue - hey NC doesn't get snow often! I'd buy this car gain, except I wouldn't mind the larger sized MDX. However, we already have a Honda Pilot. The tradeoff is my RDX is way sportier to drive than the Pilot. Mechanically, I have had Zero issues with 32,000 miles on it.

Friendly, flexible service. Never felt pushed into making a decision. Richard was great to work with and very responsive to questions and concerns. We're very happy about our experience!

This car was comfortable, reliable, fun to drive, and very practical. It was a lease, and I only drove it for 2 years before being approached by the dealer to upgrade into a 2021. I wanted initially to get the A-Spec which looks great, but they didn't have my color selection, so I decided on the 2021 TLX A-Spec. instead. Also great car, but the RDX was much more comfortable and practical, and had less noise issues...

Fixed my car fast and gave me a loaner while my car was in the shop. Was nervous that it would be an expensive repair—thankfully it wasn’t. Everyone respectful and polite! Kudos to Nelson, Caesar, the mechanics, office staff!

This car met all of my needs it’s beautiful reliable comfortable. I love the panoramic sunroof and heated seats and the beige leather. I’m very happy with my new car.

Great customer service, free car wash, upfront pricing, accurate service time estimates, will call you once your service is done if they finish early, would def bring my car in to get serviced again.

This car meets and exceeds my expectations. My wife and I are very pleased and love driving it. Smooth ride, comfortable, very safe ratings, which were all important to us.

We had a very pleasant experience with a wonderful team, professional, knowledgable and patient. They answered to all our questions and made us as comfortable as possible

Only drawbacks are that they are not super quiet inside. It is difficult to change the settings. There has been very little maintenance except oil changes.

I went looking for a used vehicle at Criswell Acura Audi Annapolis. I was immediately greeted at the door by Vance Ellis. Vance was pleasant, asked the right questions, and customized the price and service to our needs. I showed them the KBB on the car I was interested in, and they beat it by $1000 less than the KBB value; there wasn't a need for price haggling back and forth. I barely write reviews, but this dealership gave me such an excellent experience that I felt that people need to know how great everyone is at this dealership! Thanks, Vance & Alan Hannon (Pre-Owned Sales Manager) for all your help! We will see you in the future for our next car!

This vehicle hits all the right notes on style, comfort and value, but with so much tech packed into this platform, its reliability is questioned. The 3rd Gen MDX has a long history of ZF transmission issues. They rarely fail completely, but they are known to shift poorly under certain circumstances. MDX owners just learn to live with it for the most part, but it's a noticeable shortcoming on an otherwise stellar drivetrain. The Hybrid version of this vehicle has a different transmission and frankly operates in a different manner than standard AWD SUV's. Having three electric motors assisting the drivetrain at various points illustrates how complex the Hybrid MDX's propulsion system can be. The system although powerful at 300 Hp is not seamless and linear in it's acceleration. The engine and electric motors combined are all applied in hard acceleration but there are distinct surges in the powerband that you can feel. Reminiscent of a transmission slip but not exactly. Acura must be aware of this glitch and issued a TSB that is supposed to address it. So with that said the MDX Hybrid is a really good SUV with some issues in it's complex drivetrain. The ultimate reliability will be determined as we surge and slip into the future.

Had been shopping for a used Volvo for our 16 year old twins, had checked out dealerships as far as Rockville. Wound up purchasing a car from in town at Criswell. Great customer service, easy transaction, low pressure. Very satisfied with the S60 we bought for our teens. They do an outstanding job with reconditioning the used vehicles they sell. Thanks Vance, Austin and Allan!

Its easier to point out what I dont like. I spent the first day shutting off all the stinking horn beeps and light flashing when I walk up to it or away from it. The garage door opener button was so tiny and there are 3 , I had to put a orange mark on it, my other Honda I can push on the fuel door and it opens . I do not have to search for the release. When opening the trunk, the camera lense is in the center so I push on that all the time vs the correct button. I like to stop a car and listen to the end of the song on the radio or end of the conversation, with this car , I have to leave it running, the is no ACC from running. I miss a mechanical lever for the parking brake, I will never use this push button electric parking brake gizmo. Voice commands for directions was a flop, Tried it once, siad "airport" 20+ times. I just tell my $50 droid where I want to go and it works first time every time. What I like. nice rubber protection mats, storage below the trunk, personal pace cruise control, handsome leather interior, automatic braking.

I worked with Chris Evans and he was amazing! Me and my mom walked out with a brand new car at a great deal! He was patient, kind, and willing to work with us so I could walk out of there with my first car! Would definitely go to him again when purchasing another vehicle from VW.

I found this great deal while cruising the internet, and I am very well pleased! the responsiveness, especially in SPORT mode (using the paddle shifters) is OUTSTANDING! I was fortunate to get a great color (kinda taupe). Everyone loves it - the inside looks soo great (I keep my cars showroom clean). I wished it had rear vents, but not a deal breaker! the later model years don't come close despite their newer bells and whistles. I have owned now for roughly a month. no regrets!

I went through the processes inquiring about a vehicle and although in the end I decided on a different one outside of this dealership, I felt the the whole process was very transparent, no hassle, courteous, and professional. Kudos to Julian! Down the line when it’s time for another vehicle, I’ll be revisiting Rosenthal Acura.

Overall I am completely satisfied. One item is leg room for driver. I am 6'1" and legs cannot be completely stretched. Lots of Electronics. a little challenging for baby boomers

Fernando took great care with us...He worked with our budget He and the group were very friendly and professional. The process took about 2 hours. Definitely will return to this dealership in future.

This vehicle is great! Well taken care of third-row a/c is missing which is a disappointment in the comfort category but we are very happy

Excellent customer service! Best inventory around. I would recommend this dealership to anyone in the DMV.

When it comes to safety, it has all the bells and whistles, I'm loving it. I had a smooth ride driving from Austin to Chicago

Fred at Baltimore Carbiz was a joy to deal with. Professional, knowledgeable and courteous. The process was smooth as can be since we only deal with Fred from start to finish. The facility was clean and very modern. No-haggle dealerships are the way to go, in my opinion, and they really cut down on the mental stress and time spent finalizing the deal. Highly recommended.

We test drove a lot of other makes and models, the RDX checked of all the boxes, reliable, good resale value, up to date style and technology, and drives like a luxury brand should ride.

By far the best car buying process I have ever been through. Was helped by an individual named Michael who was very knowledgeable about all the products, was very upfront and honest, about the process, and most importantly went above and beyond to help me get the right vehicle for me in a timely manner. I will only be shopping for cars here in the future and will recommend it to anyone who will listen.

I really like the body style and the interior. The ride is very smooth and handles great.cant wait to take it on my trip.should be fun

Had a productive and positive buying experience with Federico Cura. He's helpful. Not pushy. Collaborative effort. He really went out of the way to make sure the car was fully ready to drive off the lot, and he patiently walked me through all the controls. I hold my cars for a long time. I'm glad I worked with Federico.

back seats comfortable enough for trips above 3 hours It is solidly built, quiet, and smooth. The ride handles almost like a sedan. It's just the right size, has very comfortable seats and is loaded with technology!

Very pleased with purchase. Gave me a good deal. Got me a good rate on financing compared to my credit union of 30 years. Would recommend checking out the guys and gals at FC Auto.

I love this car it's so comfortable the ride is so smooth I feel like I'm floating this car is awesome so far so good

Efficient, flexible and friendly. The entire process including finance went quickly with no unexpected issues. The salesman was very knowledgeable and set up the systems in just a few minutes, enabling a very pleasant drive home.

This car has met all my needs.i only drove from wilmington to stateline in South Carolina to make sure I test drive it.its in my yard now

Great service and staff provided updates while my car was being serviced. They provided a loaner through a rental car agency which I thought would be a hassle but turned out to be an extremely positive experience. I will definitely be getting my car serviced at Koonz Volvo in the future!

This MDX has very comfortable drive. Quiet, stable and gorgeous sound system which is my favorite. The MPG is a little bit high in local but free way is about 26 mpg, considering this is 7 seats and V6 car, it is not bad at all. Love it!