Used Acura for Sale in Pittsburg, CA

This is a review on our experience which spanned the course of about 3 weeks. We had to take the car in on emergency because the indicator emergency light came on, making OUR ONLY CAR, unfit to drive. To start, we were advised that we needed a new Prius battery. It would be costly and due to the age of the car and the extent of the work, they suggested we buy a new car. We were in shock. We worked with Jason M who actually sat down with us to go over the price, the repairs, the condition of the car etc. I had a lot of questions. He took a ton of time and was extremely patient With us. He answered all my questions, some of them more than once. Throughout the process- he also returned all my calls right away and stayed in excellent communication with us while we made the decision to keep our old car and spend the money to repair. As the repairs were being done and as the repairs were complete, he kept us informed each step of the way. It was a big deal. We really appreciated his personality and his sincerity in working with us on the most difficult decision we've had to make in a long time. Nelson who we spoke with in the sales department - who gave us Kelly blue book estimate, who stayed late to show us some used Prius vehicles, and basically again, stayed in excellent communication with us about our decision- is also someone I would like to compliment. He really went above and beyond and due to our situation, he did not pressure us but instead worked to see how we could make buying a car work for us. In the end, we let him know our decision and he honored it - because it was actually in our best interest to keep the car and not trade it in. After the repairs were complete, we did have a few further problems which had us come back to the service department. Mainly there was some confusion on the inspection report, which the service team actually provided free of cost with the extensive repairs we had done. At that time we worked with Martin and he really shined- he helped us to understand the problems with the car that were not indicated on the checklist for some reason, and helped to build our trust again. Further, when we got a different second opinion, he actually took the time to show us what the parts looked like and the mechanic/technician Rich (who worked on our car) told us first hand, what he saw and this matched with what the outside second opinion suggested, it became clear that the guy who gave us the second opinion (not Toyota) was just selling us parts we did not need. Rich and Marty both explained everything very clearly and even showed us on a car what they were talking about. We now have a new service dealership- though we don't anticipate there being any more problems. Soon, we will need a second car and we have 100% faith it will be another Prius! Thanks for keeping loyal customers, for going above and beyond and for making this experience right- and with such personal touch. It's nice to know who you can trust. Thanks to all. I have to also mention that we received a drop off from their FREE shuttle service and a pick up too- since we did not have a second car and no way to get to and from Concord. Everyone, we worked with was helpful, accommodating, friendly. So, to all of those who helped make a potentially devastating experience, a lasting positive one- we are forever grateful.

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

This dealership was great. Customer service was good. Although I wasn't able to purchase a vehicle, they let me know that i wasn't going to be able to do so before even running my credit. They informed on other options and what I should do in the meantime. Dwayne is the guy who helped me.

This car is a model I have had my eye on for awhile. I am so happy with it. It is beautiful inside and out. The drive experience is comfortable and quiet. Very spacious. There are a ton of features in this car that are great to have.

Rodney Phelps is a big asset to your dealership. He always takes good care of me and is a true professional. Thanks, Rodney

I’ve had a few Acuras, some purchased and some leased. This one is a lease and I plan on keeping it. It is gorgeous and roomy. It has great features, but most important, it has the reliability I depend on. I love this car.

As a Senior with an old 2004 Honda Civic HYBRID with 130000 miles, I’m as pleased as I was when I bought it new. The hybrid battery was replaced just before the warranty was up. Concord Honda has a complete record of this car. As long as the left arthritis knee holds down the clutch on the stick shift I can zip around with great mileage.

I AM VERY SATISFIED WITH MY NEW PREOWNED 2013 ACURA RDX!!! I CANNOT WAIT TO GO AWAY.FOR THE WEEKEND AND JUST DRIVE IT WHEREVER I WANT... I GOT IT FROM.ACURA OF SEATTLE.IN TUKWILLA WASHINGTON,AND WILL HIGHLY RECOMMEND THEM ALL IF ANYONE ASKS....

Dealer responded back immediately and answered all my questions patiently. Did not put any pressure on me to by the car.

this car met all my requirement, comfort and luxury with out paying for. It as plaint of lag rooms on the front and on the back and also as the keyless trunk opener.

The owener worked out a great price on my Glk 350 Mercedes Excellent customer service great financing .. attention to detail..

I’ve had this MDX for 3 years. It has never let me down. If you keep up with maintenance, it will always be there for you. I am religious about changing the fluids on my 2013 MDX. She runs like a new car. I plan on keeping her for at least 5 more years and hopefully longer. She’s 6 years old now and really showing no signs of aging. I absolutely love my Acura MDX.

Consistently good customer service, nice & happy employees, competitive pricing for oil change/service for our F-150 truck. We will definitely be coming back.

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.

Best dealer so far! Excellent customer service, very clean facility, outstanding products, and very precise purchasing process. This is the best dealership I’ve ever visited so far. Everyone was so nice and my salesman definitely did an outstanding job; he made sure that I got what I wanted and definitely did not try to take advantage of anything. The finance manager did a wonderful job as well; he knew the process very well and was enthusiastic! I highly recommend this dealership to anyone looking for cars!

Mark really took his time to understand my family’s needs and point me in the right direction. I ended up purchasing a 2019 Traverse. Thank you SO MUCH Mark!!! You were the kindest salesman I have ever worked with.

This car is gorgeous with a smooth and peppy ride. It handles great with a sporty feel. It has all the bells and whistles that one could want and the newest safety features.

By far the most sporty crossover in its class. Interior styling is unmatched. We already own the TLX Aspec, and wanted a crossover that would match it looks. The RDX Aspec was a no brainer. Very happy with purchase

This is a very nice car! I owned a 2015 TLX prior to this and while the RLX is not as sporty as the TLX it is much more luxurious. Extremely comfortable, responsive and roomy.

Kris was a professional throughout my entire time there. Very helpful. Not pushy at all. Gave very sound advice.

The Acura MDX Hybrid is a wonderful family car. Commuting back and forth to NYC I average 28 mpg. On the highway I am averaging 29-31 mpg. The seating is very comfortable and the first two rows of seats are heated as well as the steering wheel. Only the front seats are air cooled for the warmer weather. I average between 500 and 550 miles between fill-ups. I am very happy with my MDX Hybrid and look forward to my next one in a couple of years.

I had a great experience here at Mercedes of Pleasanton the person I dealt there was Kris he was extremely knowledgeable and pleasant to talk to you I didn't feel pushed at all I haven't bought a car yet but I will be returning there

looking for a car to make road trips in retirement. Wanted a car that handled well, had a good safety rating and offered come comfort and luxury. Test drive a numeric cars and the MDX was our top choice

Car is solid and runs very smooth. A very comfortable vehicle. Thank you !!! Hoping it turns out to be a car with minimal issues.

Had an excellent experience purchasing a Mitsubishi Lancer Evolution here. Have continued with servicing here the last two years, and have been completely satisfied. The best staff and service.

After using a 2011 mdx, was ready for the 2015. It did not disappoint. I would recommend it if your looking for a 3 row suv that's luxurious and reliable.

This car met all of our needs. The superior handling, exterior appearance, the technology package, the interior design, spacious area for passengers, and plenty of storage in the back

Very satisfied with the staff, they work together and make sure you have the best experience. I will definitely go back for my next vehicle. Thank you louis for helping me

A luxury car with all the goodies for a reasonable price. Comfortable, well appointed, economical to drive, classic styling, plenty zip on highway. Highly under rated car.

I was in a hurry but knew I needed an oil change so I brought my car into Kastner. Since I was running late I had someone else pick me up and I didn't have time to talk very long to the service technicians. They said the oil change and inspection would be about $95 but that they would call me. They called me 10 minutes later while I was on the road and confirmed $95. Imagine my surprise when I came to pick up the car and they had changed my oil checked all the fluids rotated the tires and they were only charging me $75 because they found an online coupon that they applied for me!

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.