Used 2020 Audi Q5 for Sale in Chicago, IL

I had bought my Audi in Coral Springs as I was referred to someone there a couple of years ago. I always had good experiences there. On Saturday night last week, my car's battery died on me and I had to jump it on Sunday morning to get it started. I showed up at WPB Audi at 11am when they opened and met with Jennifer (Service Advisor) who greeted me with a big smile and how can we help you. I though I was going to have to leave my car and uber home and was offered the opportunity to wait for my car which I was incredibly happy about. Jennifer also offered me a complimentary car wash which I thought was great. Jennifer was the ultimate professional. Dressed well, big smile, upbeat, kept me in the loop as things were going through the process with my car and couldn't have done a better job. No idea how long she's been working at WPB Audi, but I could see her moving up the ranks quickly. Great experience!!! Now having visited with WPM Audi, I will certainly go there when buying my next car which could be another Audi. Place was beautiful and people there were very nice and professional.

Came in to have some service work done on the vehicle. The service was a factory recall with the airbag and they opted to do a full rundown of possible needs for the vehicle. I was sent a full print out of everything the car needed and they suggested a couple immediate items which I thought were grossly overpriced. To give an example, $396 for a battery. Overall they were very courteous and professional.

Outstanding staff. Easy and enjoyable experience.. No wait time. Was seated and processed immediately! It doesn't get any better than that. if they maintain this level of quality, I will never go anywhere else

I really appreciated the total service experience at Brahman Audi. Lenny couldn't have been more pleasant, accurate and thorough regarding the servicing of my Audi Allroad and Marvin added a warmness to the overall experience. Would bring my car there again for service without a second thought.

I've been bringing my cars in for service for nearly 12 years to Braman. Always treated as if I was the only person there - special.

Art was great! Always a good experience at Audi. This is my 4th Audi Lease. All the staff are friendly and helpful. The ease of getting a loaner car truly helps. Bravo!

Had a great experience with a test drive of a new A6. Wound up having to make changes to the appointment time due to weather delays. All was handled without a problem. I felt that they were actually glad to see my wife and I. Waiting for resolution of VW diesel and will probably by a new Audi afterward.

Bought my CPO Audi A6 Quattro from Audi of Mentor through both Matt Goryance & Jeff Ward roughly 30 days ago. The purchase experience was pleasurable and fast. Matt and Jeff took my situation and needs into account and made it a personalized experience. I look forward to working with these two and/or members of their team in the future! Fast forward 30 some days - due to some unfortunate circumstances at my home, my car required repair. I had the pleasure of working directly with Patrick Schudel who set me up with an awesome loaner (loaded Q5 Quattro) along with resolving my issues in an extremely timely, professional manner. My issues were resolved within 24hrs. Audi of Mentor went above and beyond to assist me from start to finish throughout both the sales & service processes. Many thanks to all !!!

Jacob Jay, you???re a xxxx of a guy. I was on the phone with him and 2 hours later I am driving out a brand new 2018 Audi Q5 Premium Plus. Mr. Jacob is straight shooter just like Myself. No running around (thank you rockville Audi), No weird numbers (thank you Rockville Audi) No forcing me to drop $7,500 to reach my monthly payment goal (thank you Rockville Audi). You gave a straing forward numbers and I told you that I have an eletronic check with an specific amount. YOU MADE IT HAPPEN! No BS, NO shenanigans, cut to the chase! That???s what I???m talk???n about! Keep up the great work and HAPPY HOLIDAYS TO ALL THE CREW OF BETHESDA AUDI!

I have driven Audi's since 1970 (LS100) but have never experienced such capable, honest, and low-key salespersons as I found at Audi of Bethesda, Jacob Jay and "Chad" in particular. The ordering experience was pleasant and efficient, and Jacob's help after the delivery was both generous and patient to this elderly, tech-deficient, buyer. Having dealt with other area dealers in the past, none came close to Bethesda Audi in terms of customer satisfaction.

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

This was my first time utilizing the service center of this dealership. I was overall impressed with the professionalism and efficiency. It???s important to note that the visit was for a basic warranty maintenance check, so not challenging in terms of priblem solving, etc. I was impressed with the small customer focused touches that make a difference- such as offering bottled water and calling Uber???s for transportation during the service time The only area for improvement (I???d take off just 1/2 Star) is the return transportation. The service rep texted letting me know my car was ready and asking for my address to transport me back. I replied immediately, and advised that my phone was about to die, but heard nothing for 20 minutes so called my own Uber back. If this is the mechanism for customer transportation, the response should be timely. Otherwise everything was great!

I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase program. The price negotiation was very smooth. I was able to set a price, make a decision, go through the finance program, etc smoothly and quickly. In about 2 hours, I was able to drive a new Audi Q7 home.

As I was walking up to the door Nick opened it for us, greeted us, and immediately introduced himself. We were there for a specific car (2013 Cadillac Ats) he found it on the lot and we were off for a test drive. He answered questions and working with him was a pleasure. We were in and out in about an hour and a half including the test drive. I bought the car and it was a great experience.

The car runs great and even the base model comes with more features than other luxury cars. It has great safety reviews and great family vehicle.

The dealership ambience is relaxing and exceptionally clean. Exemplary customer service from start to finished. This was our first Audi purchase. Jenn Dickey, Customer Experience Coordinator was very resourceful responded promptly to our phone and email messages. She even assisted me on her day off. The Audi Specialist Richie Moffett is very knowledgeable about the Audi brand and the vehicles distinctive features/functions. We told him what we wanted in a car; he listened and delivered; very attentive to our needs......We test drove two cars and he pointed out the uniqueness of each one; which aided us in selected the perfect car "A6". He continues to follow up with us which demonstrates his appreciation of customers. Thinking about purchasing an Audi? Visit or call Richie Moffett 708-468-1189 at Audi Orland Park.

The Q5 meets all of my needs. It's very comfortable with beautiful detailing inside and out. The workmanship and quality of Audi speaks for itself! Great choice!

I’ve had my car serviced here several times and like the professionalism, knowledge of the staff and management and the cleanliness of the facility. They also send coupons in the mail. I’ve moved out of the area and there’s another dealer closer to my new home but I started coming back to Oakbrook Toyota because the service is much better.

The car meets all my needs from a function standpoint plus it is fun to drive. It has great acceleration and body roll its negligible. Gas mileage is as advertised, which is exemplary for a car with this kind of performance. I was hesitant in buying a four cylinder engine in a vehicle of this size and weight, but the performance is so much better than the six cylinder I had in the Lexus RX350 that I had right before this car. One major plus for the Audi is it always seems to be in the right gear for accelerating from a start or on the highway. There is no lag in waiting for the transmission to shift or for the turbo to kick in. Plus there are so many ways to set the way the car for shifting, steering feedback and suspension that it is nearly impossible not to find the right setting for any given situation. Functionally, there is plenty of room for four full-sized people and luggage, boxes, golf clubs or whatever else you want to throw in the back. The only minus that I have noted so far is the lack of interior storage for small items. The glovebox is plenty big, but the console has very limited storage capacity and the doors do not have a very functional bins for storing anything larger than a sunglass case. The bin in the console is always open and the design needs some more thought. My car has the upgraded stereo, which eats up space under the floor in the rear hatch area.

My experience with Audi is at the top of my list when it comes to customer service. Thank you Sam in Sales for being so nice and patient and thank you to Roy in finance for going the extra mile and getting me an even lower rate after the deal was done. You guys are the Best!

Good so far. For a 4 cylinder it can generate a good bit of power when needed. My only complaint so far is that it has minimal storage. The console compartment is small and cannot be accessed unless the cup holder of cups is emptied!

I had been doing some pricing research on an Audi model and ended up trying True Car. I was contacted by a few dealerships, one being Audi of Orland. The point of contact was Nick, and he was very, very friendly, cordial and informative. What I enjoyed most was his demeanor, as he wasn't pushy what so ever, and was very polite. He quoted me a price and some information and I did a bit more research/digging, and was able to obtain a better deal at another dealership, however, the salesman at the other dealership was pushy, a bit rude, loud and I felt as if it was more of a cattle calling rather than making it a personal but still business transaction. With that said, the other dealership still had the better deal, actually the best deal that I was able to locate in the area, so I was going to go with them. Out of respect, I called Nick at Audi of Orland, and informed him that I was going to go with the other dealer, and to thank him for his time and courtesy. Not only did he not make a solid attempt to understand the deal with the other dealer, but he made an honest attempt to speak with his manager see what they could do to earn my business. We ended call with the understanding that he would contact me shortly with an update. Long story short, the met they numbers of the other dealership, and I was on their sales lot within the hour. I met Nick, he stood up, shook my hand and greeted me with a smile and was very nice and professional. I then later met with the Sales Manager Peter Mangano, and he was simply a class act as well, as he was informing me that my trade-in was in excellent shape, however, due to the fact it had been in an accident (carfax), he wouldn't be able to give me top dollar market value. We spoke for a moment and he pretty much took care of the situation. It was a bit busy there, so my wait time was a bit longer than usual, but it wasn't a problem for me, as they had some gorgeous vehicles inside the building to sit inside of. While waiting Nick and I had a few conversations, car and non-car related and made sure I didn't need anything. He also took me to the vehicle retrieval bay located inside where they place cars for customer pick-up, and directed me to the car that I was buying, walked around it with me, and sat inside of it with me to go over some of the features in the car. When it was my turn to sign the paperwork, I met with the Finance/Business Manager Greg Beyer, who was another nice guy. Funny, informative, organized and expeditious. Had it not been for a few customers that were there before me obtaining financing for their vehicles, I would have been in and out of there within 45 minutes to an hour. Perhaps my best car buying experience yet! Great place, great people. If we are still living in the area when the lease is up, IA Audi of Orland will be at the top of the list! Thanks gentlemen!

Quality car with amazing amount of technology. My insurance went down compared with a 2011 Buick! Quite economical too on gas. Recommend it for a family, safe transporting children.