Used 2019 Audi Q5 for sale in Chicago, IL

Such a professional and friendly place to buy your next car! Lainie was fantastic! Very responsive, respectful, well-informed, and patient. Great saleswomen! I highly recommend her! Everybody there was friendly and helpful! I couldn't be happier!

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

Very friendly and knowledgeable sales team! We spoke about all the options for purchasing and left feeling like we were equipped with the right information to think through our buying decision. We will be back.

Not exactly the vehicle for a large family, but definitely a step up from the Acadia. Fast for a small SUV. Definitely look forward to driving it.

Wow came in for a test drive. Met with Raphael. Who’s the sales manager at Fletcher Jones Audi. What kind friendly knowledgeable expert service I received from Raphael I must say. After a great experience, Raphael referred me to Audi Sales Specialist Melinda. We did a test drive and Melinda knew all about the product I was looking for. She answered all my questions and was very knowledgeable and she even showed me things about the vehicle I had no idea of. I was blown away with Melinda. Once we returned to the dealer, I met with Audi New Car Sales Manager Gabriel who again treated me like family. He too was very friendly and answered all my questions. In the end I came in for a test drive and walked out with my fourth Audi from Fletcher Jones Audi. This dealership treated me and my wife like family yet again. Anyone who’s looking for a Audi I strongly recommend that you visit Fletch Jones Audi.

not the most exciting looking vehicle, but a brilliant car, and beautiful inside, where it matters. Love driving it, and traded for an A5 .

As a first time car buyer, I was very nervous about the experience of buying a car on my own. From the time I arrived I was treated with kindness and respect. The sales person who helped me was friendly and helpful and soon put me at ease. I was able to test drive the car and go through the purchase process in a very timely manner. Although it is never easy to make such a big, important purchase, by the time I left the dealership, i felt good about my decision to buy the car.

This SUV met all of my needs. Drives great whether you want to be sporty or classy this Sport Utility Vehicle have it all. The moon roof extends all the way to the back to give you a convertible feel. Great SUV!!

We worked with Kat on a trade in for a new 2022 Highlander Hybrid. She was amazing; a great communicator, patient with my kids and very helpful and easy to talk to. I would highly recommend her to anyone.

I just traded in my 2018 Audi Q3 Premium Plus for a CPO 2019 Audi Q5 Premium Plus. What a difference! The Q5 has excellent acceleration. It is quite comfortable on different types of road surfaces. Wind and road noise is kept to a minimum. The infotainment screen could have been better integrated into the dash. It does look like a tablet was glued on... however, I am able to overlook that. The Virtual Cockpit is highly customizable and futuristic. The exterior design is conservative, but attractive at the same time. Audi is known for timeless designs and the Q5 is no exception. Front seats are comfortable, but I wish the passenger side had lumbar support. The trunk volume is perfect for my everyday needs... I am able to fit my mountain bike with the rear passenger seats folded down. I can fit my snowboard easily as well. When it came time to trade in my 2018 Q3, I was disappointed with the latest 2020 Q3. It didn't feel like I was getting bang for my buck and the gas mileage was disappointing... so I went with a CPO 2019 Audi Q5 instead. I'm looking forward to many road trips in the Q5.

Seen the new Audi Q8 at the auto show. Set up a test drive with Fletcher Jones Audi. When I walked in I was paired up with AUDI brand specialist Matt Kahn. From the get go Matt was very professional and very aware of all the specs of the vehicle I was looking for. During the test drive Matt showed me all the technical details and after the test drive Matt showed me literally everything from top to bottom. He took his time, we spent hours going over the fine details of the car. I was so amazed by his professionalism and knowledge that I immediately knew I wanted to purchase the vehicle. Matt made it very easy for me guiding me all the way. During the course the sale manager Zach P. approached me and greeted me and assured me that I would be getting great service. Then I was greeted by the finance manager Jason O. Who also went out of his way to make me feel comfortable. All in all I definitely recommend Fletcher Jones Audi. This is my 3rd vehicle purchase from Fletcher Jones Audi, and I will continue to buy from this dealer especially with great staff like Audi brand specialist Matt Kahn, sales manager Zach P. And finance manager Jason O.

Aleks in sales took great care in making our experience selecting a used coupe a special one! He was ready and willing to do back-to-back comparison and test drives of each car we were considering. Aleks also has a deep knowledge in the features and specs of each model. It really is a treat working with a true car guy who loves his job! Seriously, work with Aleks if you are in the market for any type of European vehicle, he knows all of the marques inside and out. When we had the car picked out, sales manager Steve and finance manager Gene were helpful and professional, as well as being willing to put in as much time as needed to get things done. We love our new car and thank the team here for their help in making it happen. It's a blessing to get to do business with nice people and leave in a beautiful vehicle.

I just wish they called me like they say they wore I need some info about the car since was used I can’t not get anywhere I try called Toyota they say I can’t access info with them

I worked with Omar on a 2017 A4 and loved the buying experience. They kept in contact with me before and after the buying process and answered all my questions in a very timely manner. I drove 4 hours from Michigan because of their low price but the customer service also blew me away. Would definitely recommend!

As always Joe in Customer Service at the Napleton Kia dealer in Elmhurst, IL follows through with all our vehicles service needs and questions answered in a timely matter and with accuracy. It became a little more complicated with a recall part needed for our 2017 forte especially being down to one car. They worked great to accommodate around me and my families schedule and even arranged for me to get a ride back to pick up our car. Alicia is newer and responded quickly in Joe's absence. Your a great add to that team.

I had a awesome experience at this dealership. I live in Indiana and drove 5 hours to pick up my 2021 WRX. The salesman, Dimitrius Mitchell, was very welcoming and gave us a tour of the Dealership. So many fine cars. He was very attentive, courteous, knowledgeable, and professional. Dimitrius, thank you very much. - Scott

Amy in customer care & Tony the tech guy are fantastic! I bought my car at another dealership which isn't as pleasant or great to deal with as much as Audi Of Orland.

This is my 3rd car purchased at the Downers Grove location. My salesman Fontaine Pizza made the process quick and easy with his knowledge. I enjoy the no pressure atmosphere and variety of available cars. I look forward to doing business with you again!

Was looking for a car with a great price called and talked to jacob and he helped on the whole process thanks a lot im happy with my car sure needed one thank you ultimo!

Gonzalo Ladron de Guevara is the best, painless and wonderful experience, very knowledgeable and patient explaining everything. If you are looking for a new car, do visit Gonzalo. He worked on our behalf and got a great lease for us.

I went to purchase a vehicle I seen online, when I arrived the vehicle was sold . I felt frustrated at the fact that nobody had the consideration to contact me and let me know before I drove an hour away from home. The sales manager was very apologetic about the issue and showed me a similar car . I considered getting the vehicle and because of the inconvenience he dropped the asking price. I ended up purchasing the vehicle so overall , it all worked out.

Adam was fantastic and will definitely be going back to see him