John made the normally aggravating auto buying experience enjoyable. He was not pushy but allow us to go at our pace. He took the time to explain all of the features of the vehicle and answered all of our questions. Would recommend John to everyone.
Excellent Mid-Size SUV, Great Drive
by SR from Chicago IL
December 29, 2018
Just an excellent drive, very reliable AWD with a great engine. Did not have any problems with it for the 6 years I had the car.
Luis was great. He was knowledgeable and very helpful. I had to do very little on my end to get this deal done. I will definitely return when I need another car.
by VISSI NYC RESALES from NEW YORK
December 30, 2018
i own this car now for 3 months ,it drives great looks great , gets up to 30 mpg also it goes pretty fast ,at this moment has aroung 100900
does not have any check engine light on and no problems what so ever
i recomand this to anyone that is interested
Steve was great to work with. Professional, responsive, prepared, and trustworthy describe my experience with Auto Centrix. I flew in and took delivery at their location and would do business with Steve again. The car was exactly as advertised and the paperwork was a breeze.
Q5 is the best vehicle
by Judy from PEORIA
November 15, 2018
This vehicle meets exceeds all expectations as we test drove several names prior to our decision to purchase the Audi Q5 this is the only vehicle that we went back to. As we had two 2012s and in 2015 we traded for two 2015s
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
HUD windshield bad design
by Ron C from Durango CO
January 10, 2019
The more expensive model with heads up display uses a different windshield that passes excessive passive solar heat and places reflection at eye level driving. Not a good vehicle unless you are working on your tan or need an additional heater. A/C on full when driving on 70 degree day in Colorado.
Ash was so helpful highly recommended fast service! Will be back when we're in need of a trade in. Loved the computer to pick a car
Best SUV on the market
by PerryN from Park City, UT
June 26, 2018
Our Audi Q5 TDi is a superb vehicle that does everything well. Tremendous power, excellent MPG, great handling, big cargo capacity, safety and towing ability combine to make this the ideal vehicle for our needs.
Classic is not just my dealer and service department. They are like my family!
Best car I've owned
by Nuckles from Woodland Park, NJ
December 16, 2018
I've had this car for almost 7 years and want to drive it another 7 plus years! Despite the airbag recall, I've had zero issues with it. It is fast, comfortable and a pleasure to drive. We made a 500 mile vacation trip on 1 tank of gas. I have nothing negative to say about it.
Our journey of searching for a used Audi Q5 began more than 3 months ago. Our 1st experience was w/ Robert who helped my wife and I on the 2012 Audi Q7. Although it didn't work out, our experience was nothing short of amazing and the right at-home feeling.
Fast forward to 3 1/2 months later on June 9th, destiny brought us back to Audi Grapevine from a completely unexpected plan. We were on the way to another dealership to close out a deal w/ BMW X3, we stopped by Audi Grapevine to check out a new positing for an 2012 Audi Q5 without much expectations.
Vincent stepped in and created the best memorable experience for us. This Audi Q5 is a Prestige package that offers all the features we've been looking for. He enthusiastically showed us all how these features, MMI for example, work. He was also extremely friendly answering all the questions we had and reached out to Jameson, his manager, for additional information. Finally, he coordinated w/ the service department to clean the exterior and interior of the car like new b4 handing the keys to us.
We've been extremely happy w/ our 2012 Audi Q5 car. Our dream car could not have happened without Vincent's enthusiasm and Jameson's willingness to work w/ us. You guys rock!!!
Thanks so much for bringing our Audi Q5 wish come true,
New Audi Q5 TDI
by Jerry from Portland, Oregon
August 19, 2018
New 2016 Audi Q5 TDI
Purchased a new 2016 Audi Q5 Diesel that was recently released after the EPA approved Audi's "fix".
The vehicle is very refined and has lot's of power.
It does suffer from significant turbo lag post fix, however, the power and fuel economy compensates for the turbo lag.
Best measured tank is 34 mpg and worst is 26 mpg. Technology is dated or missing compared to 2018 compact mainstream suvs, but the refinement makes up for it.
Luis Melendez was very knowledgeable and efficient while still being personable and friendly. He made the whole experience easier and exciting - just like getting a new car should be. Everyone at the dealership from Sales Mgr. Rick Norris, Carlos Hernandez in Finance, and John Dinh, Tech Specialist, were interested and friendly. We would definitely recommend this dealership and especially Luis Melendez.
Outstanding condition, fast,luxury,low miles & gre
by Don Gallegos from Highland indiana
November 28, 2018
Wow! This car is excellent in every way. Handles well on curves, powerful 2.0 turbocharged engine, awesome style interior, lots of leg room in back as well in front.
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
by Jeff from Allentown PA
January 8, 2019
Very Smooth ride and handling with all the options I required and more. Panoramic View is outstanding. Looking forward to utilizing for skiing once the snow arrives.
Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
The best car
by Akon123 from Las vegas nv
November 13, 2018
Very spacious, Drives and looks amazing I will miss this car. I needed to down size there is nothing wrong with this car. You w
Was skeptical to drive 100+ miles to buy a vehicle but no regrets, everybody was really nice and very friendly. Michael Redd, our sales guy was awesome, professional and not pushy. He made sure we got the Q7 we wanted! He answered my numerous calls promptly before and after the sale. Highly recommended. A great asset to the Audi family.
This is the 4th Audi we have leased
by ALeeS from Ballwin, MO
January 10, 2019
Excellent quality inside and out. A pleasure to drive. Great service from West County Audi. Performance exceeds my expectations to the max. Like to be seen driving this car.
This is the nicest preowned dealership I have personally ever been to. I had a great experience with Jason. He is very professional, nice, and he definitely knows how to take care of his clients. I see why these guys are rated so high. I bought a Mercedes SUV for my wife’s birthday and I got the best deal on a great vehicle... highly recommend.
Great vehicle and reliable
by Amy from poughkeepsie
January 7, 2019
Reliable great on gas definitely a family car very spacious and no real problems with the car. Normal maintenance is expected. I will always recommend Audi
We had an easy buying experience and there where a large variety of Jeep Cherokees to choose from. I would recommend this dealership for a 1 owner quality used vehicle. Our questions where answered and we never felt pressured to purchase. David was very helpful and knowledgeable.
So far so good.
by Griff from New Port Richey, FL
December 27, 2018
We lost two vehicles to Hurricane Erma in 2017, a F-150 and an Audi A4.
In need of a new vehicle we opted for a Certified 2016 Audi Q5 Premium Plus. The performance is not as good as the A4, but the Q5 is more useful, since we have only one vehicle instead of two. The Q5 had 23000 miles, and came with 6 yr 100,000 mi extended warranty. We have had for over a year and all is well we have no problems, save for the 35,000 mi service and 2 recall repairs.
I am very happy with my purchase! I recommend several of my friends! Every thing g was handled in a professional and quick manner! Fast and quality service!!! Thank you David Renfro!
Don't think twice, buy an Audi!
by audimuse from Lowertown, St Paul, MN
September 24, 2018
I've owned Mercedes, Porche's & BMW's...was intent on buying a Volvo and purchased an Audi. The Q5 had me at "Hello". Love the ride, handling, package options and understated elegance. *Reliability rated"Good" only because I have only had the vehicle 5 days.
had the specific auto i was looking for, made offer to salesman david renfro, test drove car, old car was appraised, came back with counter offer,deal was done, no hard sale, trips back and forth like normal dealerships. completed arrangements, on my way in very short time. this dealership is what you would like all dealers to be. don't be afraid to check them out.
by CNWood from Inglewood
July 1, 2018
I just bought my Q5 and I was so excited to drive it home. I felt like I did when I was 16 and had just gotten my driver's license. It was a thrilling ride... very fast and great features.
David Renfro the salesman and Rene Hernandez were awesome! I came in prequalified and showed David exactly what I wanted and terms. He made everything happen right away, these guys have completely changed how I view dealerships. They couldn???t have made it any smoother for me. Will definitely recommend and shop here in the future.
My 2nd Audi car. Love it!
by josiepro from Elk Grove, CA
March 30, 2018
Awesome car! Most reliable and has all the features you need. Smooth ride and great performance. Outside look is beautiful. Fast and safe. Luxury SUV!
This was my first car buying experience, so naturally, I had lots of questions. They were so helpful and patient with me. Never, at any time, did I feel pressured to make a decision. They wanted to make sure I loved what I bought, and I do!! They took time to show me everything I needed to know and explained in full detail so I was able to understand fully. 10/10 recommend you go there whether you be a first time buyer or it???s your 12th vehicle. Thanks again guys! Loving my new ride!!
Best SUV I've owned.
by josiepro from Elk Grove, CA
March 20, 2018
My 3rd SUV in the past 15 years. I Love this SUV the best. Very stylish, smooth ride and have all the features I need.
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