We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!
Although we’ve only purchased our Audi a week ago, I’ve been nothing but pleased with our experience so far. Our salesmen Sebastian and Craig have been so accommodating and patient with our very busy schedule and Spencer in the service department is wonderful as well. I look forward to many years with Sewell.
Sebastian is a great asset to Audi Sugar Land. I have purchased many vehicles over the years but this was by far the best. His vast knowledge of the product, patience and dedication to the client reassured me that I was making the right decision. I highly recommend this salesperson and dealer.
I had been thinking about Audis for a while but had never driven one. I decided to just drop by the Audi location near my job to take a peek & had no intentions on purchasing that day. I appreciated that I was not pounced on as soon as I walked through the doors of the Sewell dealership. When Sebastian approached me, he was an expert at letting me lead the conversation. His personality was gentle and warm. He listened to my desires and did not pressure me. He pulled down the exact car I wanted just because he took the time to listen. When I changed my mind on the color, Sebastian went out of his way to find the one I wanted! At the end of the day because of Sebastian's great service and a little negotiating with Cameron, I walked away in my brand new Sewell Audi. The atmosphere of the Sewell Audi was relaxing and everyone I passed smiled and acknowledged me. I had no buyers remorse and I have and will continue to recommend Sebastian as well as Sewell as this was one of the best car shopping experiences I have had. Thank you Sebastian!
Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We met Lee Carter when we first went to Audi to look at the Q5's. What a great struck of luck that was. I have never had a better experience with a car salesperson. Not only was Lee pleasant and knowledgeable, but he made great efforts to understand our needs and preferences and became an advocate for us in the process. I never felt pushed, but always felt supported.
Stephen did everything to help us decide which car to go with. He even offered to bring a tang rover sport to our house to see if it would fit in our garage before we moved forward with the purchase. Unfortunately the vehicle was tonbig but he was very helpful with the purchase of our Velar.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
Came in for a complimentary tech inspection required for my day on the track. Jon was very helpful and answered all my questions. I was very pleased to see the technicians carefully go over the car so I was confident it was safe and ready for the track.
Excellent....minimum wait time.....lots of cars to choose from.Brooke was easy to work with... would recommend this dealer to others.easy location on Galveston Rd.
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