Used BMW X1 for sale near East Dundee, IL

It was a great experience. They took care of me ASAP and work was done on timely manner. The one thing needs to be addressed is when car is completed and you are waiting please call out the name or something. I sat there almost 1/2 hr to 40 minutes and realized my car was done and waiting outside.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Bill Jacobs service is amazing, my advisor Mike A has been helping me for years and does a great job for me.

This is an update from my February 1, 2019 review. I have now owned the vehicle for nearly seven years. I’ve personally driven nearly 20,000 miles in it. The vehicle now has nearly 50,000 miles on the odometer. I purchased it certified pre-owned from a BMW dealership. I have maintained the vehicle to manufacturer specifications. I have only paid for routine maintenance. I have paid for zero repairs. My previous review is confirmed. Full disclosure, two repairs were covered under warranty by the BMW dealership when I purchased the vehicle and one other repair was performed by a different BMW dealership due to their mistake during a routine service.

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Highs: 1. It feels and drives like a BMW: sure-footed, agile, responsive and tight. 2. Materials, fit/finish, and aesthetics are good. 3. Tech is great, I particularly like the heads-up display. 4. All this in a small, practical package with decent storage space in the back. Lows: 1. Run-flat tires are firm and make the ride rough. I replaced mine with standard tires which meant purchasing an aftermarket spare. 2. Standard front seats are too short for anyone over 6'. I purchased one with the sport seats. 3. Ingress/egress is a little tight. 4. Worst glove box ever made; small and designed so that things fall out when opened. Overall, this is a great car IF you're looking for the driving experience of a BMW in a small, efficient package. If you're looking for the cushy ride of a Buick, this may not be for you.

We recently had the pleasure of purchasing a vehicle from McGrath Acura of Libertyville, IL, and we are exceedingly pleased with the experience. From the moment we arrived, the atmosphere was welcoming and respectful, largely thanks to the exceptional service provided by Mr. Cristian Lopez. He displayed remarkable professionalism and courtesy, taking the time to truly understand our needs without any pressure. Mr. Lopez answered all of our inquiries in a thorough and transparent manner, which made the entire process feel effortless and straightforward. We would also like to extend our gratitude to Mr. Trent and Mr. Victor, who effectively presented us with various aftermarket options and facilitated the necessary paperwork with efficiency. Overall, the transaction was seamless and stress-free. The vehicle we purchased was precisely as described and very reasonably priced, further affirming our satisfaction. We wholeheartedly recommend McGrath Acura in Libertyville to anyone seeking a new vehicle. Their commitment to outstanding customer service truly sets them apart.

Reliable and high performance BMW x1 with excellent value for the money. It’s exactly the same as an x3, but smaller cargo space. Easily fits 2 rear passengers.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

Miguel Caro made my buying experience fantastic. He was very professional, understanding and respectful of my needs/wants all while being to very communicative. The process was very smooth with the finance department as well. The staff is very attentive and not pushy . A few of the many reasons Im a qnd time buyer. Thank you Miguel and staff.

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

The BMW X1 is easy to handle, powerful, has great acceleration, has a very quiet engine and it offers excellent fuel mileage with mid-grade to high octane fuel. My only criticism is that the X1's ride is harsher than most SUV's. For example, the Subaru Crosstrek, which is essentially similar, has a much smoother ride than the BMW X1. But that's because the X1 has thicker tread, run flat tires instead of a spare tire that the Subaru has. The X1 has superb handling on the highway, but it's equally at home in a city/municipal environment. The interior is easy to understand, and it provides much room to carry groceries and other cargo and the all-around view of the driver is unobstructed. The fully adjustable seating, with memory for two (2) driver is a godsend.

it was just some presales questions and they were quick to reply and offered a lot of assistance.

Great service from Kristian. He was extremely helpful throughout the entire process. I would highly recommend him for any of your service needs. Thanks again Kristian!

The BMW X1 has a handsome cabin full of premium materials. Space is reasonably good for a small SUV, with a nice amount of head- and legroom in both rows. The engine produces ample power for daily driving. Whether you are commuting down the highway, driving to the grocery store, or taking off quickly from a red light, the BMW X1 can do it all.

Great service all around, service was attentive and complete, always kept I informed, I would recommend EJ

I had a great experience and also will recommend family and friends very great customer service

I love this car! Sufficient size and easy parking for city - but drives and rides great in town or on the highway. Nice maneuverability and handling. Sweet 4-wheel option. Bought car for commuting but, with working from home, it’s become mainly for fun and convenience and makes a pleasure out of household errands.

Jerry in service department really took great care of me. Alex in sales as well. 5 star experience every time I go to Fields BMW.

Great experience. Very friendly and transparent about pricing! They did not make me sit and watch videos about acid rain and trying to get me to buy tons of unneeded extras.

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

They were professional, friendly, and incredibly reassuring throughout the entire process. Their patience truly made everything so much easier for us. We especially appreciated how they gave us the space and time we needed to make our decision without any pressure.

I couldn't be happier with this vehicle. It was made for ME! Its height makes it easy and painless to enter and exit the driver's seat with my arthritic knees....I just slide in & out in nicely! The "head up" feature is very helpful every day. Those are the best headlights ever for night driving. No complaints from this customer-in her 3rd X!

2020 X1 w/sport seats and convenience package, purchased in 2023. Positive notes: It's a true BMW: sure-footed, agile, and no shortage of power when needed. It feels remarkably glued to the road despite its small size. Handles as well as my former 3 series and is just as fun to drive. Storage space is good. Ergonomics are good once you figure out all the technology. Negatives: Ride is a bit bumpy, even for a sporty car, which is apparently caused by the run-flat tires. If I was buying new, I'd get standard tires and a real spare, which fits in the storage space in the back. Sensatec seats are hot. In retrospect, I'd hold out for leather. Overall, I recommend this car if you're looking for something small, practical, full-featured and sporty.

First-class service from Sam, who made the purchasing process stress-free and informative throughout. He listened carefully to my requirements, which I was really happy with, and there were absolutely no hard sales tactics. A great experience from start to finish.

I've had three 2015 X1's. Drove the wheels off one, one got stolen and on my third. Love this car! So economical and the gps is off satellite, not cell tower. Get maps ANYWHERE, for life. I only have 72k on it and will be my last vehicle.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

These guys are super knowledgeable and know there cars :-), we had a great experience with our salesman Bekim, he was very helpful with work with us on the budget we had in mind for a car. I will definitely be back and will be referring all my friends, there fleet of cars are on point, a one stop shop. A great group of guys stop by you wont regret it.

Original owner, beautiful Estoril Blue color on 2016 Msport Xdrive X1. So beautiful, just like looking at it and/but rarely drive it. Ni 2013 models catch my eye in BMW or any other brand

Robert was fantastic and answered all my questions regarding my vehicle. Everyone was very helpful and pleasant. Great experience at this dealership and would definitely recommend them to anyone looking to buy a vehicle.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.