Used 2020 BMW X3 for Sale in Decatur, GA

This was my second time around purchasing a car with Mr. Yarbough and I will love to state that he did a phenomenal job once again. I was in a very tight spot and needed a car right away( but not just any car), I had a car event approaching in 4 days and needed to get myself back into another Ultimate Driving Machine for the show. I was panicking to the point I had second thoughts about postponing the event due to not having a car, I informed Mr. Yarbough of the short time and he took action RIGHT AWAY... 1 day went by and Mr. Yarbough was able to place me in my brand new 2018 430i GC for my event appearance. I have been driving my 430i GC every since and all I can say is Thank You Chris, you???ve once more help a brother LEVEL UP haha !!!!! 🙏🏽🙏🏽 #Greatful #AmazingSalesGuy #MyCarRepresentMe

Nalley BMW has great service advisors. They are knowledable, courteous, friendly, professional, and never try to sale your services you don’t need. The work environment is comforting and pleasant; I always wait for my vehicle to be service to enjoy the free perks, even though they offer shuttle service and rental service. This is the only BMW dealership in the Atlanta area that I will have service e performed on my vehicle due to the total professionalism I experienced from the total stafff. Thank you Nalley BMW for providing excellent service and treating me like family.

My experience at Nalley was amazing. Chris Y. made my experience fast and easy. Each and every person I came in contact with were very nice, I must say they all have excellent customer service 😊 I was very pleased!!! Thank you guys so much

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

Creme de la creme of Sales! My BMW sales person, Alex Tanjga is the best on the planet! His customer service skills are amazing. His communication is clear and concise, devoid of double speak! His moral compass is totally ALIGNED- not a sleeze ball sales person. Hid dedication to the customer is unmatched and refreshing. He is very receptive to "the customer's" wants, needs and goes above and beyond! My interaction with Mr. Tanjga was a pleasant surprise and I highly recommend him. Characteristics: Kind, honest, sense of humor, Doesn't Sell Dreams and will work "hard" to get the best deal.

This was by far the most amazing car buying experience. BMW of Gwinnett had a great selection of vehicles to choose from. The sales advisor, David, was very professional and friendly. I purchased a BMW X1. I was initially was seeking to purchase a certified used one, but they didn’t have the color I wanted. So David worked a deal for me, and I was able to purchase a brand new X1 for the same price as a the certified used I was originally shopping for. I would recommend this dealership to my friends and family.

To start with, I am like I think the average person, I dread buying a new car due to the "reputation" that most car sales people have as being pushy and high pressure. I have to say I have had some very bad experiences so like most, it is something I don't look forward to doing. Well yesterday I was just "browsing" on Cars.com and I was looking for a truck. I found several at John Miles Chevy and then got on your website where I chatted with I believe her name was Julia. I told her my situation and then she passed on my information to Kevin James to call me. He called me promptly about 30 minutes later and we discussed a time for me to come in. I came in later in the afternoon and met Kevin. He was very pleasant and best of all, very low key and I didn't feel the typical "salesman" pressure from him at all. I will try to keep this short but after the test drive we chatted, then did some brief negotiating including meeting the Sales Manager Kevin Beamon. I can't say enough about the experience. I have poor credit and a good income and they made a deal work. I had to run and get my son so they called me later and I came back in and we did the deal. Everyone I dealt with was so pleasant and professional including your F&I manager, Al. I can promise you if I have a good experience with my service after the sale as I did with my purchase, you have won a customer for life! Kudos to both Kevins and Al. You are lucky to have such a great and professional team. And this again is coming from an "anti" car sales guy! :)

We recently needed some service work done on our 2011 Toyota Highlander and needed a change from the service at a dealer closer to our home se we decided to give AutoNation Toyota Thornton Road a try. What a refreshing change of pace. We were greeted warmly and treated extremely well. The type of work needed required the car to be in the shop a few days which was expected. The service team went above and beyond to make sure we were taken care of during that time and called us several times to give us the latest updates on the progress. I am not sure that in 30+ years of owning cars that I have ever received a call just to update me on a repair status. Fantastic customer care! The work was completed in the time promised and things with the vehicle are just like new again. I would highly recommend AutoNation Toyota Thornton Road Service Department and will go out of my way to do business there in the future

I wasn't sure how things were going to go walking into ALM South but I was optimistic. This location has a huge selection and I was pleased with the choices. I worked with Berthel and he did a great job making me feel at ease. The process took the shortest amount of time ever. Working with Sabrine in Finance was such a pleasure. Jawon was awesome.

I want to thank Management Team of Profeshionals. Thank you so much for everything you did for our Family! Special thanks to Mr. Jim Tomkins and Victor Sousa for great support with my purchases and high level of professionalism. Thanks to my Salesman Samuel Gonzales for great customer service. Thank you Team of United BMW 🙏🤙👌Mr.Asher....

It is not often that I'm moved to write an on-line review. I reserve those efforts for notably good and bad experiences. In this case, it's the former. I went to United BMW to test drive a 530i - one of four vehicles that I was considering. Knowing no better, I parked at the Pre-owned Car area of the dealership and had the great fortune of meeting Mr. Charles Reed. He asked me what I was looking for and indicated that we would have to travel to the newly-built New Car lot, about 1/2 mile up the road. Charles found a car that matched my stated requirements and off we went. His knowledge of the vehicle, his ability to compare and contrast it with the other vehicles that I was considering, and his general demeanor were exceptional. At no time that I feel that Charles was "selling me a car". In my opinion, he was simply ensuring that I had an excellent experience during my test drive. That type of customer service is note-worthy. I believe that he truly enjoyed telling me about this excellent vehicle as much as I enjoyed test driving it. The positive experience continued when I was introduced to Dimitri Gossieaux. Dimitri asked the right questions, understood my position, made no attempt at any type of pressure (e.g., "what can I do to put you in this car today?" type of crap), and politely, but enthusiastically, told me what steps I would need to take to move forward with a lease. For several good reasons, I leased the vehicle. Lastly, my travel schedule precluded me from picking up the car during normal business hours. I would have to wait two weeks. Charles volunteered to meet me on his own time on a Sunday evening, so that I could begin experiencing my new BMW - that is the definition of above and beyond. If you're in the market for a new (or used) BMW, find Charles and tell him that Steve sent you!

A+ car buying experience with Che Hall on our CPO 2015 BMW X5 35d M-Sport! Thank you for handling all of my questions and concerns over the phone with understanding and expediency. I liked the way that Che communicated regularly and used video of the vehicle in addition to photoenabling me to really get the information that I wanted. When it came time to take delivery of the X5, I was impressed with the quality, cleanliness and certification of the car -- along with the fulfillment of special request to install a different set of wheels and tires. Special shout out to "BMW Genius" Carllton for picking me up at MARTA after my flight and going through the test drive and delivery experience. There is so much more tech in the car then I even have in my 2007 550is, so that's a really critical part of the process in my opinion! Excellent work United BMW!

I have trusted United BMW of Roswell for the past 6+ years since moving to Georgia. We have purchased several BMW vehicles, and the service staff is wonderful. Most importantly Id like to mention how courteous & professional one Service Adviser has been through all these years = Francisco Torres! He has been reliable, courteous, and always willing to handle all service requests in an expedient manner and he seems to always go the EXTRA MILE to ensure my car is well serviced, safe to drive, clean from top to bottom, and he even takes a deeper scope of measure to see if my BMW needs any other safety or warranty services, all of which would be included in my warranty at no add'l cost to me. He doesn't just handle the "car issue at hand" when I arrive, but he obligates himself to ensure my BMW is in tip top shape, while he takes pride in their vehicles. He even friendly teases me asking when I'll trade in my current car and purchase a 3rd BMW from them! (the Sales staff should thank him for encouraging more BMW purchases) . Francisco Torres has shown me over the years how he takes great pride in their BMW vehicles, not only being very knowledgeable, but always in a professional & reliable manner. I know that when I arrive at this BMW dealership for any car issue, I will always be well taken care of.... whether I have an appt. or not. Their public service waiting area is very comfortable with plenty of seating, TV, fridge with cold waters & sodas, coffee machines, and sometimes snacks. I believe they also have work stations for customers customers who are waiting and need to privately work with free WiFi on their computers. When purchasing my BMW's, I have had the pleasure of working with very courteous knowledgeable staff, and most importantly I have never been pressured into a vehicle purchase, as well as I'm given all clear details on any vehicle I'm interested in.... like true mileage, where it originated from, warranties still included, etc.. No pressure sales.... what a blessing!!! They don't haunt me with calls later asking if I still was interested in a car, like other dealerships seem to do..... So bottom line is the Sales staff and Finance officers have been terrific to work with through the years. As long as Im living in Georgia, I plan on always using this dealership on vehicle purchases whether for myself or my kiddos. Thanks BMW Roswell, and especially Francisco Torres!!!!

My husband and I just purchased our first 430i xdrice 2018 and our experience was amazing, starting with the sales rep, Andrew Atchison, he was patience and professional. He even allowed my husband to drive the car for me to see it si ce I was working. Then today we had the get to know your car and Greg was just great and showed us everything we needed to know. I would recommend this dealer to anyone that is looking for a BMW.

This review is based on two service experiences and a car purchase on October 8th 2016. So I took my much loved 2006 325i in for service twice this year. First service was excellent. My car is out of warranty so I was not entitled to a free loaner car. Service shuttled me to work. Midway through the day they called to inform me that repairs would be three days due to back ordered parts. When I arrived at the dealer they had a new 2016 328 waiting for me as a free loaner. This was an awesome surprise that really made my day! I live near Decatur and work in Alpharetta, so the free loaner was a dream come true. When my repairs were complete the car was washed and delivered back to me. Expensive but I was happy with the results. Second service occurred October 2016 when warning lights came on. My car has over 100,000 miles and needed the Vanos solenoid and another sensor replaced. Painfully expensive but that is to be expected with these cars. At service drop off the VIP person greeted me to offer potential to trade up to a new car. It caught my attention but I really did not want a car payment. When my repairs were completed, Ms. Moreno with their VIP program had evaluated my car and provided me options to trade into newer BMWs in inventory. Chris Liu met me on Saturday and was able to get me into a certified preowned 2014 BMW 328i with the exact color, features and price that worked for me. Chris was awesome and made the process a pleasure. I was originally dreading the purchase but the numbers worked and now I have an awesome car that makes me smile every time I drive it. I keep cars a long time since I don't like to have a car payment. I did purchase the optional IBEX interior and exterior treatment since I want the car to look good for years. Because maintenance costs on these cars is expensive, I also purchased the maintenance plan. Everyone has their own opinions on these dealer extras, reviews were polarizing. On my research however I felt it was worth the extra cost. When I looked back at repair bills on my 2006 BMW, I wish I would have had these extras. Overall I had a great experience with no regrets. Chris Liu and other staff have given me excellent service for the past two years. Chris had my new car totally detailed and delivered to my office and swapped out my old car. He also had the exact BMW All Weather custom mats I wanted included in the deal and FedEx to my home as agreed. I would definitely purchase another car here.

I purchased a 2017 M240i from United BMW and was absolutely blown away by the professionalism and highest level of customer service I have seen at any dealership. I work in the automotive field and have spent decades working with retail car dealerships, and I know a great deal more about this business than the average car buyer. I did not have any BMW dealer clients and wanted a M240i, so my experience should be typical of the typical United BMW customer. My sales advisor, Gianni Fermin, was genuine, friendly, enthusiastic about the product and beyond helpful in constantly going the extra mile for me. He exceeded my expectations at every level of our relationship, from our first meeting in June until my delivery in September. He is a pleasure to deal with and a man of his word. The buying experience was easy and pleasurable, I wanted a very specific car and Gianni found it for me. Additionally, the delivery experience was first class, far exceeding anything I've ever seen. Every item on my to-do list was performed to the highest standards of excellence. My delivery genius, Kelsey Vogel, is not only incredibly knowledgeable and helpful, but she is also friendly and professional, and maintained the same ultra high standard of quality in the entire delivery process. I highly recommend Gianni and Kelsey. Great job, you two!

From start to finish I had the best experience buying a car from United BMW. My advisor, Gianni Fermin answered all my questions and went out of his way to remain professional and courteous with all my requests. Gianni is the best sales advisor I have delt with in a long time and I am very happy with my new car 🚗 too!

I recently worked with Charles at United BMW of Alpharetta on trading a 2015 BMW X3 for a new M4. Charles was excellent to work with. He is very friendly, courteous, and professional. I was in and out within just a few hours with the car I wanted. Charles really made this a great buying experience. I would recommend him to all my friends and family. I will definitely do business with charles again. Allen in finance is also a great guy and made the finance process quick and easy.

I have not had a lot of car buying experiences nor do I ever write reviews. I had a less than "10" experience at a competitor dealership this past year and initially was concerned and had my guard up. It turned out, it was unnecessary, as my Client Advisor, Andy Correa, provided exemplary customer service from the initial meeting to delivery of the vehicle. In addition to his knowledge, professionalism, and positive attitude, he made the whole process seamless, painless/ no pressure, and stress-free???something I deeply appreciate. Michael Carvajal was the Financial Manager responsible for handling the finance portion of the sale. He was extremely detail-oriented and patient, responding to every single question I had and provided expert advice. The day after purchasing the vehicle, there was a technological hiccup, resulting in the car being in the service department for several days. Andy stayed in touch and was extremely apologetic over the ordeal. He went above and beyond for a customer. If afforded the opportunity to work with him again, I would not hesitate and definitely would recommend his services to others. I had an exceptional experience with United BMW, the top-notch team provided excellent services, with customer satisfaction as their top priority.

I HATE car dealerships! With that being said we had the most amazing buying experience with this dealership! When we first entered the dealership we were quickly greeted by an employee named Kervin (sp?). He was a very nice young man who was new to the auto industry and was polite and professional. After a test drive they quickly appraised our vehicle to see where we were on the numbers. Shortly thereafter we were handed off to Shaun Wilhelmi who spent an entire week helping me sort through multiple vehicles in multiple locations along with coordinating multiple test drives. When I say this man has the patience of a saint I'm not kidding! I am a very high strung, high maintenance buyer and he never once appeared annoyed or frustrated at my constant text messages and phone calls. He even went so far as having a conference call with my husband and myself at 10 pm one night because my husbands work schedule is so hectic! Again he had nothing but a smile in his voice and never once appeared annoyed. He told us multiple times throughout the week that if it takes us a month to find a car that's fine with him because he wanted us to come back and buy from him again! Zero sales pressure! After going back and forth for a week we decided on a 2016 Lexus GX460 with only 2000 miles on it! It came time for financing and there was a bit of confusion regarding our trade in and financing options changed at the 9th hour. I knew the deal was over because it was a very complicated credit matter. I was shocked when after waiting 45 minutes Shaun Wilhelmi came out and said "we got the deal"! Pleasantly surprised the interest rate was 2 points LOWER than initially quoted thanks to the magic powers of the rockstar finance guy Shawn Phillips! Shawn P was also great comedic relief during an otherwise stressful time signing loan papers!!! Last but not lease Danny (sales manager) was very involved in the entire transaction and did everything he could to win our business including a "we owe" for a trailer hitch install on the new SUV. I can't say thank you enough to this fine group of folks. We have spent years working with a dealership down the road but I can tell you from here on out we will only deal with ALM for future purchases and we will tell all of our friends, colleagues and family to do the same! I would totally vote Shaun W. employee of the year!