Used 2019 BMW X5 for sale in Owings Mills, MD

I brought my car in for recall service and my service guy, Alan was phenomenal. Friendly, courteous and kept me updated on status. White Marsh facility is really nice. Bright, clean and plenty of space to spread out while I waited. I liked having access to look inside xc60 and xc90 while I waited. Experience-wise it was great experience, but my repair was not that great. My seatbelt seems about the same as when I brought it in.

We take trips to Cashiers/Highlands NC frequently. The drive is just over 5 hrs an it flies by quickly as the car is so comfortable. The peppy V8 has lots of power to pass quickly on the highway when necessary. Once we get into the mountains it feels great to switch from Eco mode to sports mode to attack those tight turns :)

I bought a used X3 in 2018, liked the car a lot, so I traded in a few months later for a new 2018 X3. Sales experience was fine. Service since purchase was fairly good, but with a couple exceptions of less-than-good experiences. Those diminished my otherwise good impression of the dealership. The reason I can give high marks now: Yoni Baron became my service writer during his first days with BMW Towson. Since then, my experience here has been totally positive. He is the reason I can enthusiastically give 5 stars for customer service and why I would recommend BMW Towson to others. And why I would consider purchasing another vehicle from the dealer. He has been professional, cordial, excellent with follow up, and proactive in anticipating my needs. Recently I had a conflict with needing scheduled service and dealing with time away. Yoni arranged to have service taken care of during my down time, which was an enormous burden-lift. My private thanks are inadequate, so I hope this public appreciation will do. Also of note, most of my service visits since 2018 have included Carlos - at drop off, pick up, or just correcting tire pressure. He is an outstanding but perhaps unsung employee. He works quietly in the background providing excellent service and making customers happy.

I love my X5 !!! It meets all my needs. There is enough space for the dogs and the kids. It drives great, it is very comfortable. Big enough but not too big. It tows well.

I'd like to thank service advisor Eric Eberhardt, and the Bob Davison team for helping me with a vehicle emergency. My fuel pump was faulty, and without a appointment they managed to work me into their schedule . Thanks again guys, you always come through..

I traded in my awesome Jeep 2015 SRT. Some creature comforts the Jeep has the X5 doesn't: stereo controls at the fingertips behind steering wheel is main one. Plus the cruise control was also at the fingertips on the steering wheel. X5s not so. I have to take my eyes off the road to look for the button. The steering wheel on the X5 is too thin. The Jeeps was thick and felt great. But I love the split tailgate on the X5! Easier access and doubles up as a trunk.

I want to send a special thank you to Sessily who provide exceptional customer services, professionalism and expert knowledge. I had the best experience picking up my car. Thank you Sessily for making my experience so special.

This car met all my needs and more. Very reliable and technologically advance. Drives like a dream. Own it for almost two years Now without any issues so far.

Stanley,anna,Reggie and Matt were unbelievably great to deal with ,good experience and very knowledgeable to deal with .I would highly recommend this team to do anything with

The X5 punches all the buttons. It is comfortable to drive while at the same time a high performance, fun vehicle. Great technology I've owned a variety of SUVs over time and this one is far and away better than anything I've ever owner. Considered the Audi A7 or the Volvo XC90, but neither gets close to the BMW X5. Just do a test drive and you'll see a major difference in performance.

Great experience. Salesperson was more than helpful. I would definitely recommend them.

Very professional staff with even a complimentary drive home. The service manager Josh (i think) was very good at communicating the process and updates and worked together on a smooth fix. Thanks bel air BMW!

Serice team was ready, intake was quick, and brake fluid, tire rotation and balancing and oil change, and 112-point inspection completed in 1 hour 45 minutes - a bit longer than I expected - but not bad, as I had declined their shuttle service offer, and opted instead to wait. Staff was friendly and courteous.

Professional on-time service. They do quality work and keep you posted every step of the way. They also clean the car inside and out. Highly recommend them.

Pros: Easy process, outstanding customer service, we LOVE the car, title and license plates were delivered incredibly fast. Cons: Delivery of the vehicle was delayed multiple times due to logistics challenges. This was pretty disruptive to our schedules. I know it was likely out of their control, but setting expectations is really important. Overall I would buy from Carvana again and I would definitely recommend them to anyone.

With covid and with a 7 month old, we really didn’t want to spend hours and hours at the dealer. We worked most of the deal out over the phone and had minimal to do when we arrived to test the vehicle and sign paperwork. I read a lot of reviews mentioning Fred and I full heartedly stand behind everyone who has said he was amazing to work with. He helped make this a seamless and enjoyable process. So far we are thrilled with our purchase. We look forward to returning when time for our next purchase.

The car purchase process was a phenomenal experience!!! I was just window shopping but Robert and Marius made me make an amazing purchase and it was concluded in a short time. The account officer Inchoi is knowledgeable and helpful