Used 2023 BMW X5 for sale near Duarte, CA

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

Just want to give a shout out to Christian for a job well done! Great experience at the largest usud car dealership in the Valley! We were treated Very Well, couldn't ask for More! Thanks for all of you who helped us at CarMax!

Mohammed was very nice and thorough and explained everything very well and worked with me to get the deal I felt comfortable with. The car had minor cosmetic issues and he took care of all my concerns before I left the lot definitely have a new returning customer.

From the moment I walked in, the service was outstanding. The entire process was clear, straightforward, and easy to follow. I?m satisfied with the overall experience.

My first-time car shopping online and William Wong made it so easy for us, he went beyond and above to get the deal for us, and within a week I have my car delivered to my house. Again, Thanks William for his great service and most definitely come back near future. Kodos to William.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

Kiki and Alex (tire manager) were awesome from the start. Arranged a smooth drop off, a loaner from Ivan (very appropriate choice as well - X5), quick and efficient repairs were done. Thanks team! Pleasure doing business with yall!

So grateful for Monica—she really cared, understood my needs, and helped me get the perfect BMW.

Shut out to Anthony Moore - my service advisor of my BMW X5 on Nov 11. He’s very professional and knowledgeable . Not much waiting.

I worked with Mike Velasco and tj boldt. They were great at explaining the whole picture and not leaving any questions. I feel I got an honest deal with a great customer service.

They are very nice and helpful 👍 especially Melony is the best sales person I've ever met. ❤️

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

I bought my BMW X5 from BMW Monrovia. Monica Perez was my sales person. She did an amazing job finding the right car I needed. She even found and added all the accessories and rims I wanted. If you’re looking for a car see Monica. She will make it happen and you will be highly satisfied with the result on the car you want!

We love our new F150, service was excellent. Kg custom did a fantastic job on our 4? lift and black upgraded wheels. Thank you KG staff