Used 2023 BMW X5 for sale near La Palma, CA

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

I’ve had my MINI for almost four years, and the service at the Monrovia dealership has always been outstanding. From the service team to the maintenance crew, every visit has been a great experience with excellent customer care

The crew at LB BMW Went above and beyond to get me the brand new X3 i was looking for. Special shoutou to Devin for taking care of every detail making sure we got what we needed. I highly recommend this dealership!

I have just leased a 330i with the internet sales manager Sami Asadourian, and I am truely happy with the process and the final deal I got. I am from the Bay area and I have visited numerous dealers in the Bay area before coming to the new century BMW. I even went to another dealer in person in LA before coming to the new century, not to mention I have called many before flying to LA. Among all the experiences, I have to say that Sami was the most honest, transparent, and respectful salesperson that I met. I went directly to him and asked about the resulidual rate, the money factor, and the MSRP, etc. He gave me all the numbers without a doubt, and on top of that, a great satisfying discount. It was pleasant to do business with Sami, and I definitely will lease my next car with him in 3 years.

Purchased a 2014 Toyota RAV4 EV from out of state and was a easy process to do business with this dealership.. They're small lot near the beach with nice quality cars for sale.. They try to go the extra mile to insure your a happy customer.. No pressure to buy.. Johnny Kho great sells man.. But, still waiting for my free dinner for two with a out of state purchase.. Hopefully it in the mail. Lol..

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

It was great , the sales person was very focus on our inquiry . We were treated like a #1 customer!

Very punctual and respectful. Technicians do a great job . Customer service is awesome I would recommend the customer service representative. The oil change I had was quick and easy.

This review is for sales. I live in Northern California but found a car that was optioned the way that I wanted at Sterling. I started an online chat and reached Joseph, the internet sales manager. He was an exceptional sales person throughout the entire experience. We quickly got to a very good price with no pressure or haggling and he walked me through all of my lease options. I really appreciated that as it was my first lease. Joseph was very responsive to all of my questions and requests and never hesitated to provide excellent service. He arranged for transport of my car and even came in early to personally ensure everything went smoothly. I cannot recommend him highly enough. Awesome experience

Service Advisor George was terrific. I would come back for George for sure. Responsive, thorough, polite.......

Excellent service. Everyone was very responsive and helpful. The car took a while arriving at the dealership, so the staff had to move quickly to handlle the sale.

Shawn Nguyen is one of the most honest service advisor. Unbeknownst to them, Buena Park BMW made an inexcusable mistake with my car and New Century brought it to my attention and rectified the issue. Never have I’ve experienced such a situation with any dealership. New Century has my business for life. Thanks Shawn!

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

Mitch in service is great and Greg Martinez is the ONLY person we deal with when purchasing any of our 8 cars! Had to meet with another salesman once and we will never make that mistake again, thank you Greg for such great customer service with our family! In service, ask for Mitch!

Ok so I am sure my 1st review is not gonna be deleted but I have a new review for them as they have addressed my concerns and Because of 1 persons actions I am completely satisfied with the repairs and commitment that JOHN in service has made sure I was completely satisfied with the repairs so a big THANK YOU to John and anyone else who worked on this I will definitely be taking my truck back for service

This dealership was honest and up front with me. I was interested in a truck. I sent a email about it, they responded very quickly and seemed interested in assisting. Before I got to the dealer the truck was sold. No problem with that. Someone got their first. What I liked is the dealer let me know before making a 80 mile drive the truck was gone. I recommend this place.

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya