Used 2023 BMW X5 for sale near La Palma, CA

Dealership service can sometimes feel like rolling the dice. That has not been my experience here, largely because of Adrian Kim. This was not my first visit, and of course, another random issue decided to pop up. Cars have a sense of timing like that. I texted Adrian, and as usual, he handled it calmly and thoroughly. No back and forth, no confusion, just clear updates and actual follow through. He pays attention to the small details, which honestly is what separates good from great. The whole process feels organized and respectful of your time. The loaner was a brand new 2026 model, spotless and ready to go. Almost made me forget why I was there in the first place. Service visits are never something you look forward to, but working with Adrian makes it surprisingly painless. If you are coming to BMW Buena Park, do yourself a favor and ask for him. He makes owning a BMW feel the way it probably should feel.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

My experience at Long Beach BMW was excellent! Jorge and Andy were quick and efficient in getting the deal done. 10/10 customer service?highly recommend!

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Was assisted by Esteban and the Manager Albert in the purchase of a used vehicle. They were upfront and helpful. After purchase, took the vehicle for an inspection. The vehicle checked out as they had stated.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Great experience with Mike Walter! Friendly, no pressure, reserved car ahead of time for us to drive 2 hours to view the next day. Highly recommend.

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

Visited to test drive through Costco Auto program. Monica was prompt in connecting and arranging a test drive. Since she was occupied with a customer, Olya assisted. She was very professional throughout the test drive and purchase of a 330i. Negotiated a fair deal and the following day Olya drove 30mins to our house to sync our phones with the car and demonstrate the digital functions of the car! Great experience from beginning to end

Initially when I responded to the dealership on three separate occasions (driving 60 miles for each trip), I walked away with dissatisfaction each time. However, My Client Advisor Mr. Frank M. subsequently came through as promised. He promised to hit a home run and did so after I informed him that he needed to work harder to assist me as a prospective buyer on a strict budget. Fortunately, to make a long story short, Mr. Frank fought for me and the GM accepted my offer and a deal was made. WOW, I wish this could have been done on the first day rather than the fourth day when I showed up to the dealership. This is why I gave a four star rating. In short, thank you Mr. Frankie for your support!

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

Adrian made the effort to get my car done. We ran into a few snags however Adrian made everything good again. He goes above and beyond.

Kiki and Alex (tire manager) were awesome from the start. Arranged a smooth drop off, a loaner from Ivan (very appropriate choice as well - X5), quick and efficient repairs were done. Thanks team! Pleasure doing business with yall!

I had been reviewing your cars on your website for about a month. I had favored a 2023 X2 on the site. I tracked it for about a month. When I finally had some time I decided to come test drive it. When I arrrived with my friend, we walked the lot looking at all the different cars. We were greeted by Alex Dimov while looking for cars. I told him that I was looking for a particular car and he pointed it out right away. He asked me if I wanted to test drive it? and away we went. While we were driving we had very pleasant conversation. He is extremely easy to talk to and he made me feel comfortable. Once we got back we decided to explore maybe purchasing the car. We sat down talked business, did a lil negotiating of price and a deal was made. I have to say Alex made the whole transaction pretty much painless. It felt more like a conversation than a negotiation. He knows how to talk to people and make them feel comfortable in what some might say a is a stressful situation. I didn?t feel any stress or being uncomfortable during the purchase process. Once a price was agreed upon Alex introduced me to the finance guy?. Sorry I forgot his name. He was also very easy to talk to and kept it stress free. While I was with him, Alex had the car detailed and fueled. When i finished with finance Alex walked me over to my new car handed me the key and took pictures for me. He was very helpful in explaining how to operate the car. Lots of bells and whistles I never used before. Alex was so patient teaching me. He actually help me set up the Apple CarPlay and a few other things. He let me know if I had any other questions or concerns I could call him for help. The next day he did text me to make sure I was ok and to see if I needed any assistance. I feel lucky and blessed he was my Salesman. Such a pleasant, stress free and almost fun experience because of Alex.

The new suv was as advertised and there price was the lowest I found from several Hyundai dealers. All of there personal is very nice and patient understanding and very informative I will different recommend and I will go back to them next time I need a new car

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

John was amazing, great experience and wonderful team. It’s a beautiful location. Everyone there is super knowledgeable and friendly. It was a no pressure car buying Experience.