Used 2023 BMW X5 SUVs for sale near Burbank, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Amir was a very professional, friendly and helpful. He helps us choose the right car at the right price. Purchasing our new car was pleasant and very easy. Thank you Amir!

Bought a great tesla. Thanks Casey. I love the car.

I had a great experience with this dealership. The staff was professional, friendly, and very patient throughout the entire process. They answered all my questions clearly and made everything smooth and stress-free. The car was exactly as described, and the whole purchase process was transparent and efficient. I truly appreciate their excellent customer service and would highly recommend this dealership to anyone looking for a reliable vehicle.

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya

Dealership service can sometimes feel like rolling the dice. That has not been my experience here, largely because of Adrian Kim. This was not my first visit, and of course, another random issue decided to pop up. Cars have a sense of timing like that. I texted Adrian, and as usual, he handled it calmly and thoroughly. No back and forth, no confusion, just clear updates and actual follow through. He pays attention to the small details, which honestly is what separates good from great. The whole process feels organized and respectful of your time. The loaner was a brand new 2026 model, spotless and ready to go. Almost made me forget why I was there in the first place. Service visits are never something you look forward to, but working with Adrian makes it surprisingly painless. If you are coming to BMW Buena Park, do yourself a favor and ask for him. He makes owning a BMW feel the way it probably should feel.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

Awesome experience with Adam very attentive and non judgemental. He was very detailed with the contact and very knowledgeable. However, Jesus who works the shop that sells hats and keychains unmeasurably rude on so many levels. I put a BMW hat on hold and it was 1 min and 30sec remaining he said extremely rude Its closed and I have somewhere to be I proceeded to plead and say it was on the register on hold with the cashier who was ringing up a customer. But remember the doors were not closed yet and they were still helping someone. My sister and I just bought 150k in cars that day and didnt even get I AM SORRY come back tomorrow .. just I have somewhere to be.. From the front to the back was exceptionally amazing but Jesus if I had not already looked at a car, we would have went somewhere else. Five star everything. - 5 stars for the store representative.

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

It was my pleasure to buy a car from Bmw of Monrovia. Monica Perez and the sales team made buying a vehicle, simple and straightforward.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Reaching out and expressing interest in purchasing a new car, they were very accommodating and provided clear communication, to include instant quotes. Once I purchased my car, it seemed as if the communication has lapsed unfortunately.

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

Was in the market for a nice used car, narrowed it down to a couple models. The Sonata edged out the competition and the staff was nice to work with. Kevin was low pressure and the experience was quite painless.

Kiki and Alex (tire manager) were awesome from the start. Arranged a smooth drop off, a loaner from Ivan (very appropriate choice as well - X5), quick and efficient repairs were done. Thanks team! Pleasure doing business with yall!

My experience at Long Beach BMW was excellent! Jorge and Andy were quick and efficient in getting the deal done. 10/10 customer service?highly recommend!

It was a seamless and great experience for me purchasing my 4th BMW, on top of a great service dept. I have had a great experience with the maintenance dept as well! thanks again Antonio

Visited to test drive through Costco Auto program. Monica was prompt in connecting and arranging a test drive. Since she was occupied with a customer, Olya assisted. She was very professional throughout the test drive and purchase of a 330i. Negotiated a fair deal and the following day Olya drove 30mins to our house to sync our phones with the car and demonstrate the digital functions of the car! Great experience from beginning to end