Used BMW X5 PHEV for sale near Owings Mills, MD

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Acura of Ellicott City is a top notch dealership who pride themselves on being supremely professional; the sales team is fantastic to our responses and always seem to find the cars we are looking for and we have purchased 4 in the last six months. The Service Department team far exceeds my expectations. James Washington always makes sure that my car is updated, maintained and safe as I travel often for my job. He makes the habit of telling me that it's his upmost priority that I feel safe at all times. Overall Greatness is the way I describe this establishment.

The service staff at BMW of Bel Air is an amazing group of people. Andrew in the service department is as so helpful on getting the service done to my vehicle and also informing me of anything that might have needed attention to as well.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

This was our fist new car service visit at BMW of Towson, which is also where we purchased our 2025 X5. Will Moore was our Sales representative, and Jim Gugliette handled the service. Top-Notch dealership all the way around. No surprises, and would recommend BMW of Towson to anyone.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

The facilities in Bel Air, MD has a comfortable atmosphere while waiting for repairs. Reps are friendly and will explain your repairs. They also give phone updates while you wait. They automatically look for any coupons or specials to help reduce repair or general maintenance costs.

Very Good Experience, everything was quick and Detailed, staff was patient and answered all of our questions and concerns, got the deal done no sweat.

Greg Myers is a very experienced and trusted service advisor. He provided good service information and was prompt in the repair and explanation on service provided.

Great service by everyone involved. The customer service was impeccable. Melodie did an excellent job with communication, coordination, and follow-up throughout the entire process. Keep up the great work!