Used BMW X5 PHEV for sale near Palos Hills, IL

Huge shout out to Russ at Bill Jacobs BMW in Naperville. This was my second vehicle purchase from Bill Jacobs, and once again the experience was seamless from start to finish. Russ had everything prepared before I even walked in the door. The vehicle was ready, the numbers were clear, and the entire process was efficient and respectful of my time. The test drive confirmed everything, paperwork was handled quickly, and I was in and out without any pressure or unnecessary back and forth. Exactly how a premium car buying experience should feel. What stood out most was the professionalism and straightforward communication. No games. No surprises. Just a clean, well structured deal. I’ll absolutely continue purchasing from Bill Jacobs BMW in the future, and I highly recommend asking for Russ if you want a smooth, stress free experience.

Staff professional. I plan to come in when westmont calls to go over my car , it was a loaner and had little damage. Then I will go over the tech again with Jennifer.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

Sales agent Juan Hernandez was very knowledgeable and patient at the ohare illinois location auto nation hyundai o?hare he answered all of our questions and concerns Made us feel at ease.

Julian was a great experience and very helpful liked working with him and his management

I bought a used Nissan Ariya. I’ve had the car about 1 month so far and I love it. Tony from sales helped me out.

Hi Stefan, I would like to thank you for what you have done and served on us. Once again thanks for your time and assistance. Great service ! Best regards, Tuan Truong

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

Chris and Matt are all world! Love my car and our entire experience buying from them. Very responsive and dependable. Knowledgeable as well. Joey

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

Joe Armstrong is the reason the Service Department gets my highest rating! The Service Manager sets the tone. Joe's work ethic and knowledge set him apart from other Service Managers. He gives respect, and receives it in return. Thank you for all that you do, Joe. I appreciate you.

Great service and easy to work with. In and out quickly and they had a great selection of imports.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Alan S. was upfront / transparent on pricing and patient helping us figure out what we need, bouncing between models and trims. Appreciated the follow-up after buying to see how things were going and if we had any questions. Very helpful w/r/t getting the most out of the vehicles functionality after driving it for a week.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

What a change 6 months make. They have new Managers their that actually care about the customer. I ended up buying a new Escalade and servicing my other Cadillac their! Isaac and Dave are awesome.

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

I had a great experience at Star Auto Works! The staff was friendly, professional, and ready to help. They took the time to understand my needs and helped me find the perfect cars within my budget. The financing process was also straightforward, with no hidden surprises. I truly appreciate their honesty and dedication to customer satisfaction. I highly recommend Srar Auto Works to anyone looking for a great car-buying experience!

Bought my Maserati ( used) from these guys- I am across the country from them but they treated like I was there neighbor.... was so worried but they checked the car for every scratch and mark and reported to me before I bought. They quickly responded to my offer, and helped in locating a shipper to compare my cost .... car had a title issue that took extra time but they responded to get it fixed before the tag ran out, it was close but title arrived overnight. They will be contacted on my next purchase!!! Fair price and good people... keep up the great work!!

2022 Mazda cx-5. I bought a car from Hubert at old orchard Nissan. I was looking for a really good payment since I’m still in school but Hubert and the team made sure I can get to the payment that I need. Thank you great work!!

Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!

After being “in the hunt” and navigating disappointing experiences with at least seven different dealerships—including two other major BMW locations—I can confidently say that Bill Jacobs BMW is in a league of its own. I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient. What stood out: Professionalism & Care: From the first negotiation to the final signature, I felt like a priority—not just another transaction. Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics. Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision. Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If you’re tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients. And yes—the new BMW M340i is absolutely fantastic. Thank you again to the whole team.

This is my second X5, and the X5 45e is a great hybrid vehicle without any of the usual compromises. It has all the amenities of a standard X5, with the added value of the electric drive and $7500 Federal Tax Credits. The vehicle can be plugged in, or even recharges while driving (when that feature is activated). I highly recommend this vehicle for those considering a new SUV or Hybrid.