Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
This is my fourth Volkswagen and my second time buying from Kings VW. I drive out of my way to go to Kings because of their awesome knowledgeable sales staff and great selection. My last experience was the best car buying experience ever. So naturally when it came time to buy my next vehicle, I went straight to Kings Volkswagen.
Very friendly advisors that understand and appreciate the service repair process. Explained everything that was needed in great detail and advised urgent needs vs those that can wait. Have gone to them several times for my 2009 Altima and will continue. Looking to buy a vehicle from them too!!
This place is absolutely amazing. When you walk in you feel like you are greeted by your family and they want to help you in everyway that they can. Steve was the salesman who helped us and he was amazing! He did not stop until we were satisfied and he never pushed us into making a sale. He was calm and knowledgeable and truthful. Steve made us feel right at home and was patient with us the whole time. After going to some other dealerships and testing different cars, my heart always came back to this place and the Buick encore, I just had to come back. After running my credit, it turned out it was not the score I thought it was and that it could have been a problem for me to buy a new car but they did not quit, we kept everyone in that shop until 7 PM and they helped us find a more than generous payment for the car I love. They were patient through all the paperwork and answered every question I had. If you want a car and a great shopping experience, come here right away! These people will bend over backwards for you no matter what and i promise, You will not regret it!
Found a SRX on Cars.com and did a search of the dealership website and sent a request for more information. I received a response quickly about the vehicle I was inquiring about from Greg Schwalbach. I felt comfortable with what he told me that I booked a flight from Texas to go look at the SRX. I told Greg I would take a uber to the dealership from the airport, but he insisted that they could pick me up. Greg was on time to pick us up and was never pushy about the sale. Did run into a small hiccup but Greg and the manager were quick to address the issue and correct it on the spot and do the right thing. That speaks volume of the character of the dealership and the whole team that work at this dealership. I have visited many different dealerships especially Cadillac ones in the past month and this is the best one because of the people. The finance manager was quick and explained all the options. Made the drive back to Texas and the family loved the new car.
I was highly impressed with the exemplary sales service that I received from Ricky Brown at Tom Gill Chevrolet. He was very knowledgeable about all of the makes and models on the lot, which helped us to weed out a lot of cars that would not fit our needs. His patience, honesty and integrity were truly refreshing!
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
The service effort was both quick and effective. The personnel were courteous and professional.
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