Used Cadillac XT5 for sale near West Lealman, FL

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Starting with Daniel he is top tier and deserves lots of recognition for the experience he provided. He delivered above and beyond anything we would have expected and we thank him! Then Brian, finance manager sealed the deal. He made things happen we didn't believe we're possible and made sure we had all the desires we needed. We loved it so much we came back two days later and purchased a 2nd car

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I put information about my car into Kelley Bluebook.com. I received an email from Luis at Autonation Ford saying they were interested in the car and explaining how the process works if we sold it to them. We went in and worked with him and sold the car to the dealership. He was friendly, helpful, and knowledgeable. The process went smoothly, just as he had indicated in the email. I appreciated that they didn?t play games and we were pleased with the process. Would recommend.

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Josh Evans is an amazing service technician. He made nearly a dozen calls to insure reimbursement would be smooth and efficient. Our MKz inspection and oil and filter change met our expectations. About reimbursement, I was able to call Moto Assure, set up and account and mail MA AutoNation Ford's invoice and payment slips. Low and behold, thanks to Josh, we will get a reimbursement in a couple of weeks. ANF has our business going forward.

Security Advisor Alisha was excellent. She kept me informed with any issues and Had a Mechanic come and answer a few of my questions. She is very knowledgeable in the area of car service and was very professional in dealing with her.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

The nice thing about working with this dealership was we were able to negotiate everything over the phone and that way we could go pick up the car and everything was prepared and ready and we were in and out of there in no time

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Dear Honda Management, We would like to thank you for your outstanding service staff. I would like to personally recognize Eddie Guadalupe and Travis, who work in your service department and dealership showroom at Brandon Honda. These individuals truly exemplify exceptional customer service and support. They consistently go the extra mile to ensure everything is done with excellence, professionalism, and care. Your continued selection and development of top-notch individuals like them is what sets the Brandon Honda dealership above all others. Thank you for your hard work, dedication, and commitment to excellence. Semper Fi.

I saw a vehicle on Carfax that I was interested in and made an appointment to check it out. Kent did a great job of showing me the vehicle and worked with me to a deal that fit my budget. I returned several days later to pick up the vehicle and Kent wasn't in, but Jose stepped up to help complete the deal and made sure I got the truck and went over all the details of the truck's operation. I had a very good experience. John K

Outstanding professional experience would highly recommend this dealer and specifically Michelle to anyone. Top notch!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Salesman was superb. The whole experience was excellent. Car is great, and enjoyed working with this dealer and sales person. Would definitely go back again.

I had an outstanding experience at Cox Chevrolet, thanks to the incredible customer service from Captain Jim. Every time I had a question, he was friendly, patient, and more than willing to help. His responses were fast and always on point, and he made sure I had everything I needed before I even had to ask. Captain Jim truly went above and beyond, prepared, attentive, and ready for anything. It’s rare to find someone who combines genuine friendliness with such prompt, professional service. Cox Chevrolet is lucky to have him, and I’ll definitely be recommending this dealership to others because of the exceptional care he provided. Highly satisfied and grateful for the great experience!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

A welcoming environment and friendly, respectful and professional treatment is what I experienced on my first visit to Westshore Honda, located at 2522 N Dale Mabry Hwy, where I was impressed by the salesman Jeremy Rodriguez whose treatment went beyond the simple negotiation for the sale of a car, being kind, patient and attentive to my requirements and questions but also helped me solve a problem with the battery in the service department, where by the way I was also treated with courtesy and respect, achieving that the negotiation was to my complete satisfaction. Impossible to say less about the financial manager Mr. Jonathan Martinez whose role in the successful acquisition of the Honda Accord was decisive. His patience and versatility in finding solutions leave no doubt about his experience in good customer service achieving the financing of the car within the framework of my expectations. He is a great person to deal with. I am very happy with the acquisition and the treatment received by both and, in general, with all the staff and managers of this dealership. I highly recommend the aforementioned gentlemen and this dealership to those who like good treatment and a pleasant experience in the always stressful task of buying a car.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Visited the Sun Toyota service center today. James Lake, my service advisor is simply terrific. Got me quickly set up during an incredibly busy day. When my car was ready James came by and walked me back To the shop floor to my car and Kenneth Walter (sharp young guy) succinctly Showed me the issues and gave me two solutions. Professional, short and sweet with options. Sun Toyota is the best! I always feel well taken care of. I consistently have this kind of experience here. Highly recommend!

Just a very good, reliable, solid, powerful, and nicely styled vehicle. A little small on cargo, and electronics are OK, but not up with current trims with other companies. Have some Update error on downloads, but that's about it...15,000miles, still like new.

We did not get the car we went to dealership for, it had sold. But after a discussion with sales they brought us out a great little suv we bought and like a lot. Thanks so much Brad.

We own 3 of these xt5’s and absolutely love the comfort, value, and dealer experience. The high end feel, functionality, and fuel economy is the complete package.

I worked with Jake Thompson and if there was any heavy lifting to do during the sales process, he did it. It was no doubt the easiest purchase of a car that I have ever made. Thanks Jake!

My mustang was having a running problem. I called in and Got Seth who was very helpful with all my questions, the process of how and what would be completed along with time frame. Seth even offered to help with extended warranty company as well. So start to finish Seth was ontop of everything

The XT5 is a great car that is quick, comfortable, fun to drive and it stands out from a crowded suv market. There is very little I would change. I like the 310 hp V6, 8 speed transmission and the brakes are smooth while performing quick stops very well. I do not care for the run / stop feature on the XT5 or any car for that matter. The fit and finish were impressive as well.

I came I saw I conquered. I now own the car I wanted and I am happy.

Getting my fuel pump's jet nozzle replaced just found out what my problem was with my fuel consumptions numbers.The back up camera does not always light up enough to see to back up until I put it in drive.

Bought My first car today and the employees we're amazing very polite and helpful. Sometimes buying a car can be stressful but I really enjoy myself and couldn't be happier.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

The best sales and service experience I have had purchasing as vehicle. I would not hesitate to return to CarMax , the next time I am in market for my next vehicle.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Randy and Mr. Ed were great help throughout this whole process. Customer service was great and they were very responsive and reassuring. No problems so far.

Make sure you drive this vehicle. Smoothest ride I have ever experienced. Great handling, responsive and fun to drive. Good value, comfortable. Excellent personal vehicle.