Great service on my Cadillac CT6. Would recommend this dealer for both purchasing and for their excellent service
best car i've ever owned
by Carl knows from LI,NY
November 6, 2018
This is not only the best car I've ever owned but it is the best value in its class. It is supremely comfortable and yet performs like a sports sedan. Even though it is a large car it drives like a much smaller one and gets 22 miles a gallon with a powerful V6.
We are previous Cadillac owners and knew the XTS4 was the one for us. We researched this important purchase by on line sites as well as lots of local test drives. When looking at the Norwood Cadillac site, we found the exact car for us and at a great price. I contacted Nicole through the on line portal and much to my surprise, was contacted immediately. We came down the next day and were warmly greeted by George Belovich as soon as we entered the service floor. We drove the car and made the deal within 45 minutes thanks to George's expertise and obvious experience in sales. When it came to pick up our XTS4, he explained the many features of the car to us and made sure we understood everything before we left. I would definitely recommend Norwood Cadillac to anyone looking for a used / new Cadillac. Thanks Nicole and George!
Excellent touring car
by FC from Kearney, NE
June 4, 2018
Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.
Our Salesman Al Piacitelli was the best sales person I have ever dealt with. It was a pleasurable experience and we got a great car.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
I had a chatter in the rear end of the car when turning and accelerating from a stop. My service advisor, Anthony Longa, helped me by taking care of the problem. He got me a courtesy vehicle while my Cadillac was being serviced. I believe its the service people who are the most important to a successful dealership. Best of all my Cadillac is perfect thanks to Anthony and the techs.
Our fifth new Cadillac
by Marine1490! from Penn Valley, California
October 11, 2018
This car is not only attractive & comfortable it also has all the latest safety features to assist in being accident free as a responsible driver. I would highly recommend this car to friends & family.
Like everyone else, I did plenty of research before heading to the dealership. I was already a Cadillac owner. Ed McMullin took the sales process one step higher. Despite the fact that I was already planning to buy an XT5, he was thorough about explaining all of the features, improvements since the SRX and completely impressed me with his knowledge of the car and enthusiasm for the car. He is the only car salesman I can say I have been impressed by. I will definitely refer my friends and family to him. Sadly, however, I'm the only Cadillac owner among my F/F. Maybe that will change once they speak with Ed! Thanks Ed!
Love my car
by Alberta Redneck from Edmonton Alberta
January 13, 2019
So happy I picked a cts luxury over all kinds of other fine cars. I looked for six months and made an informed decision. Love my car. Cheers !
I went in to look at a used truck and ended up purchasing it that day. The process from A-Z was extremely easy and they worked with me through the whole thing. If you need help ask for Alex. Highly recommended.
What else can you say Cadillac
by Ruthlessfit from NANAIMO bc
January 8, 2019
Car built for the driver. Quiet but power full, sleek and sexy. The overall handling of this car is incredible. Thanks Cadillac nothing but class
After a few weeks of incredibly horrendous salespersons, I came across Elio Espino of Cadillac of Norwood. What brought me there is that they had the used vehicle, an Escape in the color and the options I was looking for. From the time I met Elio until I drove off with my Escape the process was nothing less than exceptional. No pressure and more knowledgable about the vehicles on the lot than one would expect. I would never buy a vehicle just because of the salesman, but I sure have walked off my share of lots because of them.
Simply put, if you are looking for a Cadillac or other fine used car you surely won't go wrong with Elio at Cadillac of Norwood.
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
Just picked up my new ATS this week. I had been shopping around for months. I new I was going to buy from Cadillac of Norwood and from Al, the salesman, 5 minutes into the conversation. They don't play head games and cut to the chase. Even the finance person, Ashley, made me feel very comfortable. Also, I met Mike the owner..I HIGHLY recommend this dealership.
Excellant stylying and comfort
by Cadillac fan from Myrtle Beach
December 23, 2018
our 3rd Cadillac sedan, this one is the best. Well styled, extremely comfortable, handles great. Traded a BMW for the CT6. Don!t stop producing this great vehicle.
I've owned several Cadillacs and this Cadillac CT6 is no disappointment. It is a very well engineered and constructed car. It preforms well and has the ride of a Mercedes S Series. Most of the expected features are standard and some of the unexpected luxury features are there as standard equipment. The transmission could shift a little smoother but it is not an issue. The Cadillac dealership is also an important consideration in terms of after purchase service. They are not all the same. Suburban Cadillac of Plymouth, Michigan is exceptional. I was treated as a valued customer by both the sales nd the closing representative. I have always been treated in a professional manner, competently and with courtesy by the staff at this dealership. I do and have recommended this dealership to friends and business associates. The service department at this dealership is also outstanding. The car-buying experience can be stressful but the staff at this dealership goes out of the way to make it as uncomplicated as possible.
I own and SRX before and was much better than this XT5 I only have 13,000 miles and the transmission don’t work, the car sounds like a tractor and feels like you are driving a big truck, horrible experience and for the first time the dealer is not cooperating enough. I wish I keep my SRX instead of spending so much money on this horrible car.
Have owned Equinox LTZ, Equinox Premier and this is a few notches above for sure. A lot of creature comforts, as well as safety features that are simply automatic and comforting. Feels solid, is quiet and has enough power.
Imposing and impressive with a great sporty but comfortable ride, smooth power and superb Panaray sound system. 4 wheel steering really makes the car feel smaller and a delight to park. Fuel economy is surprising for such a big and powerful (404 hp) car. Not a "prestige" car like a MB or BMW, which I happen to like. Very rare, so you really stand out!
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Cadillac CTS 4
by Cadillaclover from Abilene, KS
January 3, 2019
I love this car! It is stylish, has great performance and drives so smooth! We recently took a long road-trip and had no issues with staying comfortable. Since this car is AWD, the gas mileage isn't the absolute best in the city, but it does well for the highway. The interior is nicely designed and I love the heated leather seats!
We recently purchased a used Mazda CX5 at Mazda Gallery. Our sales person, Joe D, made the whole process simple. There was no pressure, but he was there to answer every question and to expedite the paperwork process. I feel we got a great car, a good deal and a few laughs thanks to Joe.
by Cadi from CALUMET CITY
January 13, 2019
Like it very much nice car and it was the one of choice out of three and it was Cadillac CTS and e350 Mercedes and Lexus 350 and I chose the Cadillac CTS
Charlie answered emails, made time to answer questions. Researched options and had a good understanding of what I was looking for to fit my choices and main objective for the purchase.
Love this Caddy!
by Joyce B from Fayetteville
January 13, 2019
We needed a large vehicle to transport kids and their stuff. It is the best car I’ve owned! Never any problems. Carfax will show a couple of issues, but will be explained to interested buyers. Needs to be seen and driven. It is a beaut! Only selling to upgrade to platinum due to sore backs. Second owner.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Center CUE system doesn't work
by Michael D. from Fort Mill SC,
January 8, 2019
My ex-wife and I own one as well as another person I met at a gas station while pumping gas asked me if my CUE system worked. All three of us have the same problem. This model should be recalled as I understand that the mechanic at a Cadillac dealer said that is a real problem that costs $1200.00 to repair. How long will Cadillac allow this defect to go on without fixing it. I go out of my way when asked by people that I meet how I like the car. I have taken it to a local Cadillac dealer and they as well says that it is a major problem. Cadillac has an undercurrent of very unhappy car owners sharing their opinion of the problem with all interested party"s. Not good publicity.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
by MY SRX from CLAYTON NC
January 9, 2019
THIS IS THE FIRST CAR IN 15 YEARS THAT I HAVE KEPT MORE THAN 2 YEARS. IT HAS STYLE AND CLASS NOT TO MENTION SPEED, YES I HAVE THE PERFORMANCE AN I LOVE IT.
I was in need of a car when I received a call from Mark Recore, a sales person from the Mitsubishi dealer. He made the process simple, fast and pleasant. I am only buying cars from now on with him. Thank you mark Recore, for all your help!
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
I recently purchased a 2015 Mitsubishi SUV Sport.The salesman we dealt with Arti Walch
Was excellent.He went over everything about the car. I have no complaints.Everything went very smooth.
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.