Used Cadillac for sale in Norcross, GA

I purchased my 2022 XT6 from Hennessy in Dec 2021. Purchasing a new vehicle during the pandemic was challenging. Katy and Thaddeus made the buying experience seamless. They were both knowledgeable and professional.

The XT5 is a great car that is quick, comfortable, fun to drive and it stands out from a crowded suv market. There is very little I would change. I like the 310 hp V6, 8 speed transmission and the brakes are smooth while performing quick stops very well. I do not care for the run / stop feature on the XT5 or any car for that matter. The fit and finish were impressive as well.

Mr Roland boughton was great he made the experience easy and relaxing he was knowledgeable on every question I had and he didn't stop until I was happy with what I was getting.

Smart styling and excellent gas mileage. This car is very comfortable to drive and has an elegant appearance. Handles beautifully on the road with a smooth, quiet ride. Hard to beat Cadillac Certified Service

Marcelin Holloway worked very hard to get us the 2021 XT5 we was looking for and we are pleased. His hard work made car buying easy for us. Thanks and looking forward to working with you again.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

The process at Hennessey was great!! Best of all was the sales consultant Reggie Batts , he was awesome to work with!!! Top of the line!!!!

We have drove Cadillacs for years. This was our first SUV. We leased it in 2018. We loved it so much we decided to purchase in 2022 at the end of the lease

We recently purchased a 2020 GMC Yukon from Hennessy Cadillac. It was an exceptional buying experience. Our sales consultant, Reginald Batts, was outstanding. He is professional, courteous, efficient, and fair. Reginald had the car waiting for us when we arrived and appraised our trade while we test drove the Yukon. Reggie was knowledgeable regarding the many features of this specific SUV and readily shared the information with us. When it came to buying the car, there was no pressure. I enjoyed the give-and-take exchange with Reginald as we negotiated the value of the trade. I highly recommend you work with Reginald if you visit the dealership. Final points, we were able to quickly complete the purchase/paperwork with Chib in the Business Office. Chib provided us with a competitive price on an extended warranty for the Yukon. I have been purchasing cars for many years. Our experience with Hennessy Cadillac and Reginald Batts ranks up there with the best.

We bought this vehicle because the front seats have a lot of room and comfort and also because the back seats fold down flat and the cargo area is larger than competitors. Bonus was the Bose sound system and the attractive styling of the vehicle inside and out. Cons would include: The electronic and GPS systems which are not as good as competitors. The rear window, which gets dirty very easily and has a small wiper. The tire need replacing and we have just over 30,000 miles on the vehicle. The back up lines on the rear view camera (which I love) often don’t appear, but do appear when I put the vehicle in drive. And for me personally, the car dealers I have had to deal with leave a lot to be desired.

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

We have been driving our 2019 XT5 Luxury V6, 3.6 L, FWD, horizon red (exterior), Sahara beige (interior), family SUV for more a year and half, now, and are excited every single time we enter it. With our previous cars, the longer we had them the less delighted we were. It definitely is NOT the case with our XT5. The aesthetics are superb, as the cabin inside feels like a piece of art, while still being a real car. (We came to believe that critics of XT5 interior were not seeing the forest for the trees; focused on nitty-bitty details, like "rough edges" of door pockets, but completely missing or mischaracterizing it as a whole). The appearance of exterior is sharp, not your neighbor's yet another SUV, and elegant. The front and rear boomerang-shaped lights are in our opinion the best looking in the auto industry. Very appropriate for a true luxury vehicle, which it is. Although the cabin is very spacious and comfy, the car's outside dimensions are about perfect for parking in a standard garage or parking lot. Before we bought our XT5 we wanted to buy Explorer, but parking it, even with automatic car assist was a frustrating experience due to its oversized width. (Also, Explorer - the top of the line version - did not feel nearly as luxurious inside as XT5.) The V6 quietness and pick up are very satisfying. The auto stop-restart gets some time to get used to it, but after a while we actually like it. It's pretty cool. Driving it is a pleasure, too. Smooth ride like a velvet, easy to maneuver, all-by-wire steering and transmission will amaze you. It feels like a light-weighted car and not 2,500 lb gross weight truck. It does exactly what the driver wants it to do. So far no repairs, just oil change and washing. Fuel efficiency is good, although we don't drive it too fast. Now, some critical comments. Our biggest concern probably pertains to virtually all new vehicles available on the market. The "short travel" suspension that today's cars utilize may look sharp and fashionable, provide better fuel economy and feeling of the road, and offer a smooth ride on a good quality pavement, but becomes rough and bumpy on bumpy roads. We remember times when a full-size or mid-size cars were floating through roads' imperfections as the only parts that were moving up and down were the wheels. Unfortunately, that is no longer the case with today's new cars. When a highway has a bump, you cans see that the wheels AND the entire body of every new car are moving up and down on it. Our second concern is the car length. Making it a few inches longer (perhaps, an optional "L" version) would make the rear half of the cabin feel like an upscale saloon. We wonder why manufacturers of most cars abandoned the idea that it is the rear seats that should be the most spacious and comfortable. Not that we complain about XT5's rear seat, its is comfy and can be moved back and forth, and reclined a bit, but, again, we are a bit critical about the recent trend in auto industry in this respect. Our third concern is with the control/GPS screen. It misses a shade so when the sun is up it sometimes throws the light directly on it, which makes it more difficult to read some small details. We also found it difficult to buy one specific accessory: pillows that would allow passengers to sleep while riding in upward position. Perhaps, Cadillac could consider commissioning them; they would greatly enhance the pleasures (or reduce tiredness) of the long-distance driving. Other than that, we love it from the first sight. We probably will keep it indefinitely.

Outstanding , Professional staff made my new Cadillac buying experience smooth and efficient. They were quick to answer all questions and keep me informed with all aspects of my purchase. The dealership is amazing. I highly recommend purchasing your vehicle at Jim Ellis Cadillac!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Both Chris and Roman were friendly, helpful and easy to work with!

This vehicles has met all my expectations from appearance to performance inside and out. I would prefer or recommend the CT6 if family Vacations are in order

Tavis and Kevin were amazing they are patient and work with you and do not try to make you feel uncomfortable. This was a rare but great car experience and i will highly recommend

Love the ride, features and appearance. The size was perfect for us. Clean, low milage and great looking. Color was perfect. What more could you want in a car.

I was hesitant buying a car online site unseen. After talking to Simo Maaninou at Classic Cadillac I felt more comfortable. He was timely with response and sent me all the information/videos of the vehicle that were requested. Mikal Williams and their entire team communicated and made sure everything was a smooth buying process all the way through the delivery. I am very happy with my decision to buy from them.

Great car/suv fuel economy is great comfort and convenient is great Very quiet smooth great in snow and rain would definitely recommend this suv great value

I just moved to Georgia about a year ago from California. I bought my car second hand from a reputable Dodge dealership in the Los Angeles area. I've come here and found another! Praise be the good Lord in heaven! A vehicle is a potentially dangerous instrumentality. So, Courtesy, professionalism, and truth in sales and repairs are always important factors when dealing with people's lives! So, you really need to find a good mechanic for any vehicle. I have no reason yet to doubt the one I've found at Ed Voyles Dodge on Cobb Parkway in Marietta. Fadil's integrity has been unquestionable in all the things I mentioned during a few minor things and one major repair job I had to deal with recently. So far, he's always been truthful, helpful and very professional.

I’ve owned Japanese and German luxury cars. Bought the XT4 to try American luxury. You can find plenty of reviews saying good things and bad things about the XT4. At the end of the day, it is a great car (properly loaded). It is not the best bang for the buck. It is a good bang for the buck. My XT4 is fully loaded, and I’m happy with it.

Vince was a great service advisor! He kept me updated of progress and all delays.

The car is exactly what I wanted in purchasing a smaller SUV with a great look and all the features I wanted in a luxury SUV.

I bough at 400k plus Lamborghini from this dealer and I am out of state. Although they were skeptical with how serious I was and not some scammer so I expedites a few cold replies. Whenever they did realize I wasn’t a scammer. Went above and beyond to make sure the car is in the perfect condition prior to delivery. I buy a lot of exotics I collect. Trust me when I say give terry a call

This Cadillac was best value for the costs. Best drive, best performance. Great riding Suv, great appearance, a car that truly stands out. I am forever a Cadillac buyer.

I went to this dealership last weekend to look at a 2021 Corvette. As much as I would like to purchase this car from this dealership I am very hesitant of spending 90 plus thousand on a vehicle at a dealership with such low rating. I will say that the salesman was nice and he wasn't pushy. I can't give true rating because I haven't purchased from here. Maybe their high end cars are cared for more that the entry level cars. My thoughts are that ALL the vehicles at a dealership should be handled with the same care.

I've had this car for over 2 years. I believe it was one of the first manufactured. After initial problems (left rear door and right front door had to be realigned) the car has been great! Seats are comfortable (just wish they had a thigh bolster), quiet, handles great, great acceleration, excellent Bose sound system, great nav system. When my lease is up I plan on getting another one.

I had the GREATEST experience here. Quality customer service, very professional! My sales consultant Wallace is AWESOME!! He made the process very easy and I was driving off with my car in less than 2 hours from arriving there. I would definitely recommend this Carmax and Wallace to anyone searching for a car! Please make sure you ask for Wallace, you won't be dissapointed!

Bought this car used with 30,000 miles on it. Smartest car buy I've ever made. Riding in luxury for less than the price of an average new car. I've had it a month now and love driving it. Lots of safety features and technology.

I've been buying my car from Heritage Cadillac since 1996, which adds up to eight cars.They have always treated me like family. You can get your free drinks & coffee. Nice lobby to wait in, while you get work done on your car. Staff is nice & professional.The last three cars I have had the best salesman at Heritage Steve Southern, he is honest, and know the cars he is selling. I have developed a great relationship with him. So if you want a good deal & someone to trust Steve is the man.

This SUV not only drives amazing but has tons of upgrades and extremely comfortable and spacious inside. Exterior design is very attractive and definitely turns heads

great service consultant,great experience,would highly recomend

We were debating between a Mercedes or Cadillac. Last 2 SUVs were MBs. Decided to make a change and so far, so good. We love the comfort, styling and features.

As always outstanding service provided by Shelly, she is always courteous and professional. Shelly continues to give that extra effort in how she connects with the customer. Outstanding!!

Like the car it is very comfortable and has all the options we wanted. Heated steering wheel. 3 rows and 2nd row captains seats. I can’t wait to take it on a long ride

Courteous and knowledgeable service staff. All issues were resolved on this visit. The car was returned as clean as when i left it.

So far I am enjoying this SUV. It drives smoothly and I enjoy the open view. It has a lot of space - ready to pack it for the beach!