For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
This dealership is absolutely wonderful. Bought a new car back in October with Mohamed as our sales person. We were there for hours because we weren???t exactly sure what we wanted, but they were all very patient with us and let us test drive many different vehicles until we were finally happy enough to settle on one. Everyone that we spoke with was very friendly and very helpful
Ron is the greatest he takes his time and gets it done!! Let???s you know everything keeps it real him and joe. Thanks again for all you guys did to get me in a 2018 yayyyyyyy🎉🎉🎉🎉🎉 and I???ll definitely recommend everyone to come talk to the number 1 sales man Mr. Lilly
After the service engine light lit & checking with On-Star, I was advised of an emission system issue. When I took the still under warranty vehicle to the Dealership Service Dept., I was advised the vehicle was unsafe to drive. Lisa the Service Advisor was told of our scheduled out-of-state trip. she advised me the replacement required, the wiring harness may take weeks to receive and install. The Dealership went out of its way to provide a loaner and our original p[ans did not have to be altered. In total the problem took 19 days to correct. Lisa called and kept me informed as to the repair progress thru-out the period and reassuring me that everything was taken care of and the vehicle would be ready upon our return. It was ready for pick-up on our return with just a couple signatures required. This was the fourth SUV I'd purchased from Mike Anderson and service like this is the reason I will keep going back.
Josh the salesman was upfront and truthful about vehicle. Jim(owner) honored deal with handshake and stood by his word. This is very rare!! I will keep doing business with Champion Motorsports.. Quality vehicles.. Pleasure to work with an outstanding company..It is so refreshing to deal with an auto dealer like this when there are so many that you can not trust.. will be coming back for my next car.. Thank you for a wonderful experience!!!
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
Was approached by Freddy when we came to the dealer. He was very friendly and enthusiastic. He was helpful and easy to deal with. Time spent at the dealer was shorter than I had anticipated for the purchase of a new vehicle. I absolutely love my 2019 Forester!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great overall experience. Quick response to initial inquiry and very responsive throughout the process. Sales consultant Justin Anderson was very professional, informative, knowledgeable, and accommodating. It was a very pleasant car buying experience.
Highly recommend this place.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
The service advisor was through and tended to my service needs with interest in making sure I understood what was needed. I'm confident that should I require additional service the treatment will be acceptable.
I have purchased many luxury cars over the years. This was my first experiemce with the Napleton group. Rachel Mason was professional , responsive and friendly at all times. Her follow up was also top notch. Could not be happier with the experience. Overall, 10/10. Your business manager was also fantastic, informatve and friendly.
I absolutely LOVE my new 2018 Chevy Malibu. Dmitri Kostyuk and Rolando Deluna were awesome!! I had a 2016 Malibu that I had WON as part of the NWI Times & Chevy Dealers contest. I was devastated when a young girl plowed into my car while my 18 year old daughter was driving it. (Her and her friends came out with only minor scratches - best car ever in safety features!!) I didn't want to have to replace it and end up having to put additional dollars towards it over what the insurance settlement provided. I found a 2018 demo that allowed me to purchase this car dollar for dollar from insurance money. I looked at other vehicles in my price range and nothing compared to this. This is my third Malibu, and I love it! Thank you Demtri and Rolando! I came from Griffith to get this car and it was worth the drive !
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
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