Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
Taking the pressure of finding a replacement car for our 2015 Jeep Grand Cherokee became easier with the Elkins team. After test driving a number various competitors vehicles, the choice to go with the Equinox became easy. Not only was the personnel at Elkins extremely helpful and never made you feel that you were being pressured, they took the time to understand exactly what you were looking for in a car and the amount you were willing to consider spending, to get into a new vehicle. After the test drive, the Equinox became the obvious car of choice and with the help of Lori Simpson and Bob Borman we were able to come to an easy decision. The car fit our every need at the price we wanted to consider. Thanks to both for all their help. But the man of the hour for my wife and I was Michael Fofana, who definitely earned the title of Certified Technical Expert. Not only does he know his stuff, he made sure my wife and I understood all the features that the Equinox had and how to use them. He spent considerable time with us and when he was done, gave us his contact numbers should we need additional help. Elkins Chevrolet clearly demonstrated what customer care is all about, and my wife and I were extremely happy that we chose such a great dealership.
Sianna Browning, I'm so glad you kept in touch with me every step of the way, without that I may have lost focus and never bought the the Red Line Equinox, Big shout to Bob also for making the DEAL experience a good one, I would be happy to recommend you guys to anyone! Thanks, we are looking forward to this new experience!
Todd was great to work with. Very knowledge and easy to work with. Car buying experience was hassle free and not pressure packed as some of the dealerships in the area are. A truly great car leasing experience
This is my third lease with Elkins, each time I felt treated fairly and received a terrific deal. This was my first car with Todd, he worked extremely hard to get where I needed to be. Highly recommend Todd and Elkins.
This was our first experience working with Patriot. Started working with Bob Johnson to possibly purchase a Traverse but then decided to replace our 2008 Tahoe with a new Tahoe. Despite all the searching Bob did for us, we couldn’t find exactly what we wanted. So through Bob we ordered a 2018 Tahoe. From start to finish (got the Tahoe yesterday!!!), we worked with Bob for a long time and he was always kind, patient and helpful. Whether we stopped in, called or emailed (and we did all three), he always found time for us and was very responsive. We met other great people at Patriot and the dealership was always immaculate. Great experience, great salesman and we are thrilled with our new Tahoe. We now look forward to trying their service department.
Just an awesome experience purchasing a car and getting out of leasing, to continue on my journey of retiring in the Spring. Like most people buying a car is a big financial decision to make and like most people afraid of salesmen, but there was never any pressure from the staff specially my salesman Jobin Grandstrom from Videon Chevrolet. I will return to the dealership when it's time and send my family and friends. Merry Christmas everyone. Love my gangster car.
They earn the right and privilege to be called Kin
by Brett-Equinox from Telford, PA
March 17, 2018
The people here were absolutely excellent. They were knowledgeable, responsive and understanding. I dealt with Kristen and Tim on my purchase here and could not be happier with the service. When it comes to customer service it is obvious they hold the highest of standards. I can't say enough about the staff and mangagement here at Patriot. They are truly the king's when it comes to buying a new or used vehicle. I highly recommend considering them in you next vehicle purchase! *Cheers*
Our experience with Patriot for the purchase of a new Buick Enclave and a certified pre-owned Chevy Equinox was probably the easiest, pressure free car buying experience I have ever experienced. Both their GM/Buick and Chevy showrooms are very well take care of, and their service waiting area is very comfortable and convenient to get some work done while waiting. Jason Owens and his team of professionals are great to work with.
Last night I got my second car from Patriot Chevy. Tom, Dalton and Bret did a wonderful job of efficiently getting me the car of my dreams for a great payment. Everyone was kind, well spoken and knew the inventory inside and out! The process was streamlined and very pleasurable. 10/10!
We have been buying cars from Ed for years. His car knowledge, friendliness, and responsiveness to our needs is just awesome. With our last purchase, a Chevrolet Impala, he really went the extra mile to ensure we were satisfied. Thank you Ed!
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