Had to have Tire Pressure Monitor replaced on a car we had for our daughter in Florida. They fit me in the day before we left and also told me there was a recall they'd fix also. In less than 2 hours, the car was fixed and ready to go. This was an A-1 experience in my book. Knowing our daughter's car is safe again makes these parents happy. Thank you Polar Chev!
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
Went over and above expectations and thankful it was such a pleasant experience leaving us overjoyed with our decision. Thank You!
by chevimp58 from lakeland, fl
June 19, 2018
2016 Chevrolet Impala--Ice Blue metallic. very nice vehicle, quality ride and comfortable. Lt with 2LT package---tech very high level. performance-3.6L engine---responsive and impressive.
Stands with any vehicle I have ever had---one of the nicest vehicles I have owned.
I went to dealership to explore Pilots. Austin scheduled a test drive and was very knowledgable. I enjoyed working with him. He was patient and friendly. I highly reccommend Austin.
Great car, very comfortable & reliable.
by Grandpa T from Oklahoma City, OK
November 17, 2018
This car has served me well. I have driven this car nearly 100,000 miles, no problems, very little maintenance.
The car looks as good now as when I bought it over 5 years ago when it had just over 34000 miles. The car rides and drives so well. Lots of leg & head room. Large trunk capacity. I'm 72 years old and I drove the car easy, maintained it and kept it in the garage when not driving it. I think you would be impressed if you saw and drove this car.
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
by Chevy crap from Ontario canada
December 14, 2018
Got new 09 impala . Now 168 ,000 kms and tranny is gone . $3000.00 to fix . xxx. NOT HAPPY WITH GM CRAP .
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
THE MOST REIABLE CAR I EVER HAD
by BUBA 11 from Bolingbrook
December 29, 2018
THIS MEETS ALL MY NEEDS THE LEG ROOM ANDSPACE I NEED ,IWOULD LIKE TO GET A NEW IMPALA LTZ .SOMEDAYTO CONTINUE INJOY ING THE COMFORT
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Very reliable car
by Happy Customer from Abrams, WI
January 4, 2019
The car is very comfortable. Love the many options, heated seats and steering wheel, backup camera, remote start. This is my third impala and have not been disappointed.
I thought I got a good car but boy was I wrong. Hadn’t had it a year and a valve blow in it .oil shot out all over the top of motor and the oil was blowing out the back of car no light or nothing until after it happen. Then they tell me it was the o2 sensor and that they didn’t know why it did that what a joke . chevrolet doesn’t stand good for their cars anymore . they didn’t charge me for the Valve but they did for the sensor. I don’t think they should of charge me anything because of what happen. Chevrolet need to stand good for their car instead of stabbing their customers in the back
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Best car for the people who like to buy sedan cars
by Aman from Fort st john , British columbia
January 7, 2019
This car have all the features for whose people are looking for. This car is so comfortable no matter hows the weather. we can start our car from One cornor to another cornor of the world.
they walked me through the whole process and once I decided on the vehicle, I was on my way with my new car in no time.
Very Reliable and stylish
by Blackpearl from Carbondale, IL
December 20, 2018
I love my new car! Georgia from Auffenberg Carbondale was awesome in assisting me with my purchase. I originally was looking for a truck but when I arrived I was informed that it had already sold. The car was my 2nd choice and I really wasn’t happy about it. Georgia assured me I was getting a better deal and proceeded to show me all the bells and whistles. By the time the test drive was over I had fell in love with the car. Couldn’t of had a better experience!
Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
This is my 3rd. Impala. I started in 2003,'09,'13
by SharonAnn Irving from Morgan City, Louisiana entire state +
January 14, 2019
This type of Chevy 6 cylinder got me where I had to go. With in Louisiana,
To Florida East Coast, Northwest Houston Klein, & Lawton Oklahoma. No
Problems I took good care burn good gasoline( Shell) oil change every 4K miles. This model is the last of the bench seats. I think this is a keeper and I will purchase another vehicle soon.
They greet you with a smile every time!! They teach you about what they do, and they let you do the shopping! No pushy sales people, no pressure to buy, just a great time finding a car that satisfies what you're looking for!
No complaints yet. only had it for two weeks
by blonndee from erie, pa
January 2, 2019
Definitely a compact car. My husband is 6 foot tall but says he has a lot of leg room. Love the look of the car, love the usb ports. Huge trunk for groceries
fast and friendly, great service and they go out of there way to make you feel relaxed and comfy. they have snacks for you too
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
Very nice, listened to your needs and answered all your questions not a type of a sales person that just like to get sales. He wants to make sure that I’m happy getting the car and satisfied. Like to make recommendation to family and friends
I love it !!
by Sandra my ride or die from Cuyahoga Falls Ohio
November 13, 2018
I owned a Solara before this car and did not think I could like a car as much as the Solara. I looked for 4 mos looking and test drove this one 3 times .I bought it and everyday that I drive it I fall more in love with even downtown the color.
Favorable- I was given a ride home and got me when my car was fixed. I am always pleased with the service I receive at the dealership and I have never taken my car any place else.
by OR from ELIZABETH
August 22, 2018
Fully equipped for a 2016 used car runs great black interior has OnStar Bluetooth leather seats automatic seats window locks car alarm tint windows air bags
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