Before I get to Sales, the Service Dept makes the dealership. The people get to know you and you get to know them. The person you buy from you see once (or more if you buy 5 cars like us), but the Service people you see every time you need a regular service ??? oil, mileage interval, rotate tires ??? or if a little thing like a light bulb goes out after 75k miles. Honest and never charge or sell you more than you need. Spot things you might never know but could save your life (seriously, one time a break pad went early from wear and like brakes to work). OK, sales and financing. Super patient super helpful. No high pressure techniques. You need to think about it no worries they???ll wait for you to come back, and come back again as much as it takes for You to make up Your mind. That???s whether to buy, what car to buy, what model, what color. Will line up the colors inside and exterior altogether for you so you can really see the differences and make sure you leave with the one you like. Explain every model level and every feature. Inside and in the car. Just amazing
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
The saleswoman Patricia and the whole staff were terrific to work with for the purchase of our new Chevy Colorado and the trade-in of our old Camry. No pressure sales which we appreciated and Chevy had an additional Veteran’s discount available of $1000 also, so that was great news! Even the gentlemen in their finance department were nice and patient and no big pressure to use their financing once we told them we had another firm.
I went in to get my vehicle serviced, and walked out purchasing a second vehicle. I have bought 4 vehicles from Nissan Younger of Frederick, MD. I will not go any where else, They treat me like family, they are not pushy, I tell them what I want and they make it happen. All departments- service, finance, sales, management etc. are all beyond amazing. Christian did an amazing job on my new purchase, he informs you of information you need, things you didn???t expect you needed to know and most pleasurable person.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 30, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Braddock Motors is an amazing dealership! I went to a couple of dealers looking for a used car and let me tell you this is the BEST dealership with the BESST people that actually treat you like family! I have never fealt more relaxed in the whole process. There is no pressuring or bullying you into getting a car. There is no gray area, nothing is hidden from you, what you see is what you get.
PHIL SCHMIDT is the wonderful sales person who took care of me. He is genuine and honest that actually does everything in every way to help you with what is comfortable for you. He even gave me information and tips to help with credit and financing. One of the best things about this dealer is the person that helps you is in sales and finance!! So you deal with the same person through the whole process!! Who ever helps you I promise you will be 100% satisfied!!THANK YOU BRADDOCK MOTORS!! Special THANK YOU for Phil Schmidt, you are awesome!
I bought a 2015 Altima from these guys and it was a great experience and fast process being my first car i bought off the lot and i came in for repairs and Chaz has been nothing but amazing any issues or problems i had he took care of it right then and there I’m very pleased and satisfied
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very good experience Ever one Was very helpful I got what I want a nice truck Thank you All Ivan and the financial team was on their job making the sale if you need a Auto give Brown Subaru a call for the deal you won't check them out you can be Driving off with the Car you want at 9018 Liberty ave. Mannsa VA.
Really helpful but didn't buy a car that day didn't have the money but she was really helpful and did what she could to help
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