I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Great service!! Everyone was so friendly and helpful. Sales Rep Fidias was excellent!!! He went above and beyond to help me find the car I wanted. He had answers to all my questions and truly made the experience of Buying a car quick and easy. Outstanding customer service all around!
I hate going to dealerships but my lease was coming to an end, I needed to get into a new car I hated the car I had I wanted something bigger for my family. As I walked up to the dealership I was greeted by Mo. I explained to him the car I had and what I want car,payment,money down etc..All at once just to get it out of the way. Mo told me to look at two cars and I test drove one I feel in love with the GMC Terrain. Now you think the hard part.... well it actually wasnt at all Jason the new Manger came over give me I great price and the process wasnt too long at all. Mo was such a great help and I would truly recommend everyone going to him at the dealership.
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
Excellent from first entry to driving away in my new
by Sherrie71 from DealerRater.com
November 28, 2018
Very friendly, knowledgeable, and patient. Mr, Brahm Alexis did everything he could do to help me get the exact car I wanted. He always was very kind too. I had no pressure from him. It was a very enjoyable experience from beginning to end. Your entire team made me feel very welcome at all times. I have leased 3 Buicks from the Coral Springs dealership - 4 total Buicks.. That tells you that you all are doing the right things to serve your customers!
Was a little worried about their internetprice and thought it wasnt true based on what other dealerships told me, but decided to go anyway and turned out to be one of the best experiences i have had purchasing a car.. ernie and the whole bomnin team made me feel at home and explained all their fees upfront and requirements..will definetly recommend to all
I got a 2018 Suburban and I cannot be happier. The price and the time spent during my buying experience was fair. I really appreciate the effort of my sales consultant Alain Diaz, who was very helpful and kind.
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