I wasn???t ready to purchase a car just yet, but life says otherwise. Gerard was very patient with us while we worked through our decision of purchase. He was very knowledgeable about our selection. Would definitely recommend this dealership.
While in the process of looking for a used car I ran across one that I was interested in at Magee. Once I sent in a request about the vehicle I saw the very next day I received a call and we texted back and forward for a couple of days. They answered any and every question I had in a timely manner.
The dealership found the truck I was looking for which was in good shape, and commanded a premium price. ( more than some new cars). The salesman was persistent, and even brought the vehicle to my home. The vehicle wasn't clean when delivered, the subject repairs weren't made, (parts on order and came in wrong) Salesman wanted mail them and have me to install them. Ultimately I drove to the dealership, got the parts and installed them myself. A month has passed with no follow up or satisfaction survey. At this point I wouldn't want one.
The wonderful gentlemen at Ross Downing went above and beyond to make sure I purchased the vehicle I wanted at the price I could afford. I can’t thank them enough! I will definitely be a return customer and I highly recommend this dealer! Thanks again to Bob, Marcuis, Chuck, and Dion!
Salesman, very nice professional, no pressure, i made offer on paper, they called me back accepted, went to complete paperwork, All good with nothing added...
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