My husband and I just bought a vehicle from Gerald Auto Sales and it was a great experience! We drove nearly 4 hrs to look at a vehicle and were a little skeptical as the last time we drove a distance to look at a vehicle the dealer sold the car before we got there. Anyways they had it ready for us when we arrived and although they were busy between everyone working they got us taken care of! We are extremely happy with our purchase and excited to fill the vehicle with our growing family!!
On a side note...it was great to get into the car with a Christian radio station playing and to see things throughout he dealership giving thanks to our Lord!
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
I had the best experience getting my son a car and Connor was more than helpful!! He went above and beyond to help us with a very difficult situation. We left more than happy and I will be back soon to get my husband a car!
I love my Lexus ES350. I needed a car quick after a recent car accident and Dom D. at Ultimate Motors hooked it up! He was able to find me financing and get me on the road the next day. Great service, Great Price!
“Ask for Dom!”
We thank James and your dealership for being able to answer questions on the phone before coming there. We were coming from Indiana on a verbal referral and was handled courteously. We did sign a written agreement for 2019 Chevy Equinox and we are pleased.
The process was very thorough. Everyone was friendly and helpful. My sales associate Hassan was wonderful! Made sure my visit was perfect from the moment I walked in the doors to the moment I drove off.
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
I stopped by the lot to look at an older Chevy I saw online. Once I got there, a salesman, Otto took me browsing through a few other cars. I was really interested in a Toyota but didn't think I could afford it. After leaving that night with cold feet, the sales continued to check in on me and eventually contacted me when he found a car I would love. I came in to see the Highlander and fell in love. The dealership stayed open until I was finally ready to make the commiment to purschase the car. A few service issues were needed, however the dealership handled them and got me on the road safetly and quickly. Great place to by a car.
THIS IS BY FAR THE BEST DEALERSHIP I HAVE EVER GONE TO! THE ENTIRE STAFF IS AMAZING! ASK FOR BRIAN OR WILL! AWESOME SERVICE GUYS!
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