In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
I bought a Honda Pilot 2013 from Carzone back in Nov 2017. Since then I have had a great experience with it and my wife and I enjoy driving it around with the family a lot and travel to great distances. The owner of Carzon, Mr. Feras Hadi, was very helpful and considerate. He went out of his way to pick up the car that we wanted with EXACT features and color. He flew to another State (Texas) to pick up the car for us and drove it all the way from Murfreesboro, Tennessee to Tampa, Florida to deliver us the car. The car was in a an excellent condition and the Price was great. My wife and I loved the car and the great customer service that Carzone has offered us. They are very friendly and helpful and can get you the exact car that you like for the right price. I would highly recommend buying a car from Carzone and I guarantee you will be glad that you did.
Oct 29, 2018
Contacted sales person at City Auto about a F150 i was interested in. All involved were very helpful in putting together the numbers that fit my budget. Drove 3.5 hours to get there. Vehicle was as advertised. Closed the deal and drove it home. Sales team and finance guys were vert helpful. Would drive there again!
I recommend the Mazda product and Sales rep, Elijah Taylor, great and great. Ben M in finance ruined the whole experience because he threw a tantrum when I did not wish to hear and or purchase extended warranty product. To the point of demanding why I would not listen to his whole sales pitch and confronting my spouse as to why she would not say anything. He has issues but I am choosing to give Elijah the 5 stars he deserves. The other guy is creepy and should never be left alone with customers.
We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
My girlfriend and I went to this dealership after a few failed attempts at others within the same area. After we got to talking to Caleb we knew we were at the right spot. Caleb was knowledgeable and made it possible for my girlfriend to get a new car at the rate that suited her best. I???d definitely recommend coming to this dealership if you???re looking for a new car and asking for Caleb. I???m definitely going back when I???m ready to purchase my new car!
What a great place to get a car. They really have great people working there. They are so friendly and helpful and the place was so clean. They really take pride in their work. Plus Tommy Boston stay late to help make sure we were comfortable with the new car. He will always have our business.
Denny and everyone at Freeland were friendly and helpful. Communication was straightforward and the entire experience was frictionless. I would definitely recommend Denny and the dealership to anyone in the market for a new or used car.
Attentive, helpful, positive car buying experience
by OM123 from DealerRater.com
November 25, 2018
I was looking for a Subaru and found the perfect one here at Freeland and when I called to talk pricing, Tommy Poston helped me over the phone and then later that day when I was able to get out there. He was attentive to my requests for my car and answered all my questions. He even let me take the car for two days to give it a whirl. Obviously I loved it because it???s now mine. So go see Tommy at Freeland for a great experience.
This was the most pleasant car buying experience I have ever had. Tom Poston was extremely pleasant and easy to work with. I really felt like we were working together, which is different than anything I???ve experienced before. Will be going back there from now on and so will my family! Thanks Tom!!
Choose to work with no other companies only Wholesale inc. Cavender, Lukas, and John are some awesome paperwork. This will be the second vehicle I???ve purchased with this company and as long as they keep people like this I will continue to purchase in the future.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
We drive up and this young man came out and met us. John Wagner was a very personable man and we liked him from the beginning. We told him we would come back on Monday when we had more time to drive because we had several we wanted to drive. John was so patient with us and let us drive several vehicles so we could make up our mind. He also showed us several vehicles that we liked. The dealership was awesome. I loved the fish tank. Once inside we were treated as if we were the only ones there by all. They all went above and beyond to help us make our purchase. I will certainly recommend Rocky Williams dealership. They are a Christian orginazition and it shows. Thank you John Wagner and all that helped.
Stephen Ashley is extremely helpful without being pushy. He made the process go smoothly without pressure. A genuinely nice guy who answered my questions to satisfaction.
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