Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 28, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Everyone at the dealership is friendly and takes the time to explain things. Brenda Milliner was wonderful to work with. She spent several hours with me and explained everything to me each step of the way. She also took the time to answer all of the questions I had. I was at the dealership getting an oil change and left with a new vehilce.
Through the years I have purchased many vehicles from many different dealerships and I have to say that Schoner Chevrolet provided my best experience ever. I don't have a single bad thing to say. From start to finish they took care of me and answered any and all questions with very knowledgeable answers. I would definitely purchase another vehicle from these guys. Couldn't be happier with my car and with this dealership. 5 Stars!
When I came in Joe Zekenovic greeted me. He asked me he could help me. I explained my situation and what I was looking for. Joe was very knowledgeable on the various vehicles I was interested in. We took a test drive on one of them. Afterwards he took me on a tour of the dealership. We then sat down and went over the lease options. We agreed on one of them. Joe was very professional during the whole process. Great to be back with Tim Lally. My mom was a GM retiree by the way.
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
I am very surprised going to this small building. I drove up and got to work with Ross immediately and I was very pleased with his service from the first moment I met him and he went beyond what the last two months have offered me of constant car searching with disappointment followed by disappointment. He was so nice to work with and a real concerned gentleman, someone you would rather call a friend than a salesman. Ruth was a lot of personality and gave it to me straight as I was over extending myself it appears and worked with me on a deal. I have not yet closed the deal because I am in decisive but overall I am happy with what was offered from Ross and crew. I recommend this dealership and it is a great environment where I had no pressure.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
by The Lowell And Cheryl Snyder Trust from Columbiana, ohio
March 19, 2018
oil change and minor fender repair, all done to our satisfaction.
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