This is a GREAT dealership to work with. My sales guy, Dillon, was terrific on the communication. I live 1200 miles away, and have bought many cars online... this was a Great Experience. The prices they offer on their inventory, during their special pricing sales are NOT beatable... and I searched the whole marketplace.
My experience is always pleasant when I bring my car into King Cadillac. I find the service department helpful and they always take the time to explain things to me about my car that I can understand the way they present
the facts. Thank you very much.
Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for.
I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive:
After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account.
OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill.
Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars.
O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.
The service department at O'Neill's is professional and efficient. They keep customers informed throughout the service process and don't perform extra services without a thorough consultation.
The waiting area is clean and equipped with chairs that make laptop use easy. Very nice to be able to get work done while waiting.
I have regular servicing at your dealer ship. I didn't pass emissions recently so I needed to get repairs to pass, and I plan to go tomorrow. The service department reviewed the issues that needed addressing to fix the problem.
Great selection of inventory, knowledgeable and polite salespeople (especially Dom and Jon) and a beautiful facility gave Crowley VW the edge on a day where I had already seen 2 other dealerships. This is the third car my family has purchased from the Crowley group but the first from VW. This team has set the bar way above their competition.
Not happy they forgot to put my name in for an appt.but took me waited hour 1/2 for an oil change.not good.and I never got paperwork on my oil change,girl wasn't very nice at all.Just handed me my keys never said nothing to me.......Norma Desimas.860 204 2931........
The folks at Scranton Chevy are by far the best in the industry. I inquired last Monday evening and was taking s test drive an hour later and less than 24 hours later taking delivery on my new Silverado.
I came to the dealership because of a specific vehicle that I saw online and Kamila helped me through the process of buying it. She is professional and knowledgeable as well as being a genuinely nice person. She even came and picked me up at my house and brought me to the dealership to pick up my new vehicle. I had a unique and difficult financial situation when I went in, and Kamila and James were able to work with lenders to get me a fair loan. James explained everything to me and did a great job working his magic to make this possible for me. Neither of them judged my situation and they made me feel completely comfortable with the whole process. I would definitely recommend Scranton Chevrolet to anyone looking to purchase a vehicle.
Even though the price for labor was ridiculous everyone, ESPECIALLY Sarah (I???m not positive that is her name), was very helpful. She understood that I thought it was going to be under warrenty and didn???t except to pay so much out of pocked. She tried her best to lower the price for me, and I am very grateful. The service was done in a day and when I picked my car up every single person greeted me with a smile. The great customer servious definitely softened the blow for the service price.
I???ve been looking for an Suv for awhile and finally decided to trade in my Hyundai Accent for an Equinox and I couldn???t be happier. I worked with Tudor who was such a pleasure to work with. He answered all my questions and was able to find me the perfect car that fit my budget. There was no pressure to look at anything other than the car that I went there for. I will be recommending this dealership and this dealer to all my friends and family! Very happy with my purchase
Very genuine customer service. This dealership really cares about their customers. Ive been to other chevy dealers but this one is the best. I can see that they go above and beyond to take care of the customer.
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