Used cars for sale near Chicopee, MA

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

Apple play used to connect but no longer does. Didn’t notice passenger door wasn’t installed properly until I took a road trip and the noise!!! Drivers side arm rest squeaks as though it’s about to come apart. Very noisy engine over 40 mph.

Bryce at BMW West Springfield is awesome. He was patient and got us into a great car at a great deal. Not once did I feel pressured or uncomfortable. He provided reasonable and sound solutions for all “issues” we had, and really made the leasing process incredibly simple.

I have to say Andre was a great salesperson. I came in to test drive a car and he got me in the car I've have always wanted to drive. Love my MBW convertible.

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Great prices, reliable vehicles, knowledgeable staff. These are people you can trust. Just bought my 2010 Toyota Corolla Thanks! Everyone were so helpful

Mine 2001 Taurus has 307000 miles on it. Still runs like a charm except no air and no reverse lol. But I'm still driving it daily.

We were looking to buy my daughter a reliable car she felt safe in but also was not gonna break down. As soon as we pulled in we were nicely greeted and shown several cars in her price range she tested drove a Nissan very clean ran great she loved it we ended up buying it Hampden Trading Co went through the car , detailed it and we picked it up in a few days .They were all very polite and pleasure doing business with. I would highly recommend them

I own several American cars in the past and I'll never buy another American car again after buying this Subaru. I feel a lot safer and a lot more comfortable in the Subaru Crosstrek than I ever felt in any American car built that I ever drove

Desean Martinez helped us through the process by showing us the used cars Lia Honda had that fit what models we were interested in. We considered trading our Crosstrek, but we realized keeping it would make it a quality second car. Desean made us feel comfortable for the entire ordeal.

I just bought this car and am happy with my experience purchasing it! Great place. Can’t go wrong with a Toyota! I’m loving everything about it

I buy a ford and by now love it thank you so much. Good dealer

I love my 2013 RAV4. It runs great. I haven’t had any problems with it. The key is to always keep up the maintenance Toyota makes the best cars.

professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.

This truck is just the right size: not too big to park anywhere and easy to back, with a powerful turbo charged engine that doesn't hog the gas. Comes with a rugged, handsome, masculine design without wasting metal, fuel consumption, and space. Includes all the best of the historic Ford designing positives of the past yet contains all the powerful positives of engine performance without waste--this truck is a winner!

I just purchased a 2017 used BMWx3. I found The sales rep I worked with was great. Her name was Wendy Charbonneau and she was new to BMW of West Springfield. The purchase of the car went very smoothly because of Wendy. I found myself in a great car and worked with a great dealership. Linda

I LOVE Mazda!!! Ashley Pingree has been our girl since 2013. We’ve owned new and have traded in for a newer CX5 each time. Ashley is very knowledgeable, very respectful and a very sweet person too! She helped us with our new 2025 Mazda CX5 and just love the Platinum Quartz Metallic color. So much richer and elegant than the white that I originally wanted. My husband and I are very happy with our new Mazda CX5 and are proud to drive it. Thank you Ashley! You will always be “our girl!”

Mazda is comfortable, I'm in my 70's Reliable, rides great, great on gas. Something that is great on the road, Able to handle, I've handle: M-6 sadan, SUV 5, big enough good room ,and M-cx30 and 3. All long distance traveling. And not high maintenance. Good for all season

I had a great experience buying my new truck from Ful-Line Auto. They made the process so easy. Straight forward, no pressure, no nonsense, no shady sales tactics, just a good honest business. So refreshing!

I agree with most of the ratings except I don't know how it gets a 4.4 for comfort. The driver's seat is terrible. No matter how I tried to adjust it I end up with a sore back.

I had a great experience working with Gazim. He was so patient and kind. After I had driven the car for a few days, he still helped me with my many questions. I look forward to working with him again.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Always have an awesome experience sales with Ashley , I love the service dept . And the paper work was pretty quick in the financial dept . You guys ROCK !

Owned the car 5 months. Very happy with interior comfort and the stowing/storage space in the rear. The sound system is impressive. Took a little time to become accustomed to the entertainment system but I just needed experience. Good road handling in the winter. Practically no road noise. I appreciate the lane indicator features. Great small SUV

Rich was amazing in helping find my car! He was patient and took time to make sure all of my questions were answered. He sold me the perfect car! Would recommend to family and friends.

Smooth a delightful ride with a sound system to boot and it looks so beautiful with its wide stands . I love mine . I would recommend it .

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

MJ was the best! He walked me through everything and made buying a great car so easy. Riccardo, the finance manager, explained everything until I was completely comfortable. I can’t stop telling my friends and family how amazing they were to me. I won’t go anywhere else again!

Smoothest ride ever. You feel safe in this car and your overall visibility is great. Saved on gas already and interior is great and seats are very comfy Mercedes app gives you a chance to start engine from a distance snd reminds you to lock car if you forget. Verbal commands to Mercedes makes calling folks if changing stations real easy

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

Incredibly pleasant and helpful. Willing to listen to my "want" and "don't want" in such a way that made me feel they actually cared about what I had to say.