I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
I bought a Camry from Jake Newman at Jake Sweeney Mazda West this summer. Not only was he kind and understanding but he also played with my kids while I signed papers. He didn't lie and was straight up about everything. I have since referred two family members to him and he gave them the same awesome service. Jake is very easy on the eyes to if you know what I mean. Thanks again Jake!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
Andrew was great! I came in two hours before closing and was provided with awesome customer service and was walked through every step. He made sure to fix a couple minor issues before letting me take the car off the lot. Very knowledgeable and kind. Thanks again!
Ali Clarke was awesome, down to earth, and I felt no pressure from her that I HAD to buy and I ended buying a beautiful used Nissan from her. She is great and made my car purchasing experience memorable and exciting. I’m so happy with my new car and very appreciative of her help and patience with me.
The rest of the staff I had contact with were all very friendly and welcoming. Every greeted me with a smile and made me feel like a valued customer.
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
Jeremy Howard was my sale representative. I can honestly say he was the best salesperson I have ever worked with why purchasing a car/truck. No pressure, non haggling approach. He didn't play the typical game most dealerships play with wanting to know what payment I was looking for. I told him the price and teuck I wanted and he delivered!!! As long as he is in the business I will be a client if his and Whitewater motors going forward!!!!
Thanks Jeremy for all the hard work.
We purchased a 2012 Town & Country from Jim. Class act, not high pressure, good suggestions and service after the sale. A good guy who wants to please.
Would recommend to anyone looking for a good used vehicle and great experience.
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