Used Chrysler Pacifica Limited for sale near Highland Park, IL

Service was great, but associates were great, facility was clean, fresh ground free coffee was yummy, everything was wonderful, why does review have to be 25 words

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Good service, my car was not stolen from the dealer service center so that to me is a win :) Edgar was very professional and the waiting area was clean.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Brain Salazar was my salesperson. He did a great job showing options and explaining the types of vehicles they offer. For the most part the team were professionals when interacting.

Great sales people Not pushy Went above and beyond to make the experience easy Would return again

Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an ongoing relationship.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I?ve been using Toyota of Libertyville for oil changes and maintenance for several years, and I?ve always had a positive experience. The service is reliable, and the location is very convenient for me. I?m glad it?s close by and would definitely recommend this dealership to others.

Started inquiring via dealership messages and after 5 messages was able to secure a great deal. Best deal out of 3 other local competitors dealer offers. Greeted by Jennifer Z. at dealership and finalizing paperwork went seamless. End to end I was out the door driving exactly what I wanted and with the terms I felt were fair across the board. Highly recommend with my personal experience!

Jayden was phenomenal. Very well spoken, knowledgeable. Also s/o to Jose for helping with the finance.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Was very pleased with Chicago Auto Capital. Got a good quality car at a very fair price. The sales people were knowledgeable, friendly, and nice to deal with.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

One of the best experiences I’ve ever had with a dealership . The staff was very attentive and knowledgeable , I even returned a week later and purchased another vehicle .

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I had a wonderful time shopping here! My salesman Andres was knowledgeable and very friendly!

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.

We were looking for an Audi Q3 for my daughter. We visited several other dealerships that had some, but they were missing one thing or another (I.e. S line, ambient lighting, colored interior, touch screen etc). A quick Google search showed us one at Conway and when we called, Juan told us all about the Q3 that we seen. Immediately, we advised Juan we were on our way to take a look at it. Juan advised that he would pull it up front and have it ready for us. He did exactly that! While we were pulling up, Juan was parking in the front of the business! It was love at first sight! Right away, my daughter knew, as did her parents, that this was it! From start to finish, Juan was great and helped us with everything we asked for! We love her new vehicle and would recommend Conway to all! Thanks Juan and Conway for putting the biggest smile on our daughter’s face! She’s in love with her Q3!

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Mark and Herman did a great job in the service department. Mike the GM is always professional knowledgeable responsive. This is a great dealership very clean very easy to work with I send my family and friends to Gregory Automotive for all car purchases

Great Prices, staff and selection of vehicles to choose from! Thanks Jose for an amazing experience

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

A big shoutout to Harrison and Nick! Great guys! I had a wonderful experience here. The team was transparent, personable, attentive, and accommodating. They were thorough and trust-worthy, with close attention to detail. Left completely confident in my purchase!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

My problem was resolved in a timely and professional way. Happy customer. I had to write at least 15 words. Why?