Used Chrysler Pacifica for sale near Plano, TX

My Service Tech's name is Waldo and he was really great to work with, kept me informed of the progress of the work being done.

Great communications from my service advisor while service was being performed. Plus they a nice waiting room for customers to use while waiting on service.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Jeremy was incredible and made the process of buying a new car so easy. When it’s time for a new car, he will be my go to salesman.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Great experience, and absolutely love our car and the service we received! Isaac showed up on his day off just to deliver our car to us. Excellent service!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I recently had an airbag recall & the service was outstanding. All technicians were friendly & helpful with impeccable customer service. I will definitely come again. THANKYOU

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

Very satisfied with the outcome of our purchase. Salesman Craig Atkin helped us get the vehicle we wanted at a great price. Any issues we had were resolved to our satisfaction

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Robbie, my salesman, was outstanding!! He made it painless and is absolutely customer focused. Pricing was ultra-competitive. Dealership was clean. We will definitely go back.

I have nothing but good things to say about my experience with Auto Merchants. Christian Lopez was my salesman and he was great to work with. He gave me a great deal on my car and the buying process was so quick and easy.

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Positive experience buying a car for my son. Our seller was sellers so attentive and Professional. Plus, I spoke with him in Spanish.

A Truly Exceptional Car Buying Experience with Ray Fuentes at Auto Merchant! From start to finish, my experience at Auto Merchant was nothing short of outstanding — and that’s all thanks to Ray Fuentes. Car buying can often be stressful, but Ray made the entire process smooth, transparent, and even enjoyable. From the moment I arrived, Ray greeted me with professionalism and genuine kindness. He took the time to really listen to what I was looking for, answered all my questions thoroughly, and never once made me feel pressured. His deep knowledge of the inventory and the auto industry as a whole gave me complete confidence in my decision. Ray went above and beyond to ensure I got the best deal possible and walked me through every step of the financing and paperwork process with ease. It’s rare to find someone so committed to customer satisfaction — he truly cares about his clients and it shows. I left Auto Merchant not only with a beautiful new car but also with a great sense of trust and gratitude. If you’re in the market for a vehicle, I highly recommend asking for Ray Fuentes. His professionalism, integrity, and exceptional service set a new standard for what a car buying experience should be. Thank you, Ray, and the Auto Merchant team, for making this such a positive and memorable experience!

First time customer at this dealership. I was met promptly by a service advisor and after the preliminary paperwork, was shown to the customer lounge. Bright and clean with comfortable seating and refreshment options. My car was ready on time, sparkling clean inside and out. This dealership does a great job. I left impressed and satisfied. I'll be back.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Very pleased with my experience at this dealership. Isaac Kennedy was outstanding! Great personality and very knowledgeable!

The team there from sales to service all the guys from moe to the owner Austin are great went beyond even after the sale nice dealer ship and inventory thank you all