Used Chrysler for Sale in Palm Bay, FL

My wife Gerri and I had just recently decided to explore different cars than we have been purchasing in the past. Our current car was a 2008 Honda Civic that we bought from a private owner about a year ago. There were a few minor issues we had started to experience with the car, so my wife and I decided that it may be time to look into a newer used vehicle. At first my wife suggested a Mini Cooper because she liked how "cute" it looked. I checked into it online and thought it might be a possibility. When I checked for a local dealer that had a Mini Cooper, Gator Chrysler in Melbourne, Florida popped up. I checked out the website looking for the "Mini" and did not see any. I did however, see that they had the "Fiat" models that had a similar look to the "Mini" but was a "taller" car. I started checking what they had and saw a nice used one that was two-tone black & silver and a 2018 model. I called the dealership asking to talk to a salesman. A very pleasant gentleman by the name of Michael Moore took my call. We had a quick conversation and I told him that my wife and I would stop by after work. We arrived and was greeted by Mike. We did a quick perusal of available Fiat used models. The one I saw online stood out the most. After opening the vehicle, we checked out everything and were very impressed. It was so sporty looking. Of course we both took it for a test drive and fell in love with it. Now the sticker said the car's MSRP was around 23K. We also were surprised that the mileage of the vehicle was only 5100 miles!!! Michael told us that the owner, Joe Kelly will put his best price for his used cars online. We were so happy to find out the car was listed online for just under 17K. Even though we were not actually ready to make a purchase yet, we could not pass up such a great deal. So Mike got all our information including what monthly payment were trying to achieve and how much down we wanted to pay. We also had them appraise the Honda to see how much they could give us on our trade. After a short wait, we were brought into the business office and were introduced to manager Maryann Higgins. It was evident from the start that this was going to be another awesome experience because Maryann was sweet and accommodating throughout the entire paperwork process. She expertly walked us through all the numbers and the available warranties. My wife and I were so pleased with the professional and friendly way both Mike and Maryann treated us. I consider both part of my "extended" family. We are absolutely thrilled with our 4-door Fiat 500L and look forward to many happy years of ownership. My wife and I highly recommend this dealership because of the high-caliber employees that are well represented by Mike and Maryann.

I have been looking for a vehicle comparable to my other vehicle and this one was perfect, I love the large Navigation screen, and the comfort, plus it looks great

Todd Munce and the sales staff at Gator Chrysler Dodge Jeep were excellent yet again. This is the third time I have done business with this dealership and I myself have purchased two vehicles now from them and my mother-in-law another. Each experience was painless, quick and easy with no sales gimmicks or underlying hidden costs. The ONLY negative for this dealership is there "Add-Ons" sticker on top of the manufacturers pricing. No one would ever pay or charge for this meaningless upgrades and / or pricing increases. That seriously is the only negative and everything else is 100% positive. Loving my new 2018 Dodge Challenger SXT Plus and my next vehicle (Jeep Wrangler Unlimited) will be purchased here in the near future!!!

This new 2019 Chrysler Pacifica Limited is awesome! Unbelievably quite, cannot hear any road noise. Excellent performance! Could not have chosen a better car for our needs!

My husband and I were dreading the car buying experience. It's never fun and always high pressured. We met with Todd (the salesperson) and he was wonderful. We also worked with Rene (the manager) and Aaron (the finance manager) and were pleased with their service, the lack of high pressure sales tactics and their expediency. We had a lot of other commitments that day and had to leave to dealership to run some errands and when we returned, we had dinner plans and had to get our of there ASAP. They had the paperwork ready to go and we were in and out of there in less than 45 minutes. It was a wonderful car buying experience and I would recommend their dealership and Todd to anyone. My dad was a car salesman and sold me all of my cars for the first 20 years I drove, then there was 15+ years of painful car buying experiences, and now Gator...I felt like I was with my Dad again ;-)

I have the 2018 Chrysler Pacifica Touring L Plus. Love it so I much ! ! ! Good handling , 9 speed transmission for good power and speeding a 3.6 L , cabin ride nice and quiet , 13 Alpine speaker with a Uconnect stereo system , 2 Blue ray DVD on the back of the seats for second row ; with built in games. The screen is like a smart phone or tablet like design , fast heated seats in first row and second row , plus fast heated steering wheel. Drives like a Cadlilac. Looks like a SUV. Speedy like a sports car. But it a Minni can. More people will buy this for it does not look like a mini van. I had a Kia Sorrento fully loaded but now love the Chrysler Pacifica Touring L Plus and will never go back. It like having a 3 in 1 vehcile. So Awesome and the price is good. I recommend this for anyone . It sporty , lots of leg room , lots cargo space , can haul 4 x 8 ply wood so it acts like a truck. Good for camping or long travel. Test drive one and find out for yourself.

The salesperson, JT Prapotnik, was very helpful. The price was reasonable and the car had most of the items that we wanted on the car. I thought the trade-in was low -- $2,800 versus $4500 suggested in Edmonds. Also the newspaper advertising was somewhat deceiving. The bold listed price was about $23,000, but that included (in small print) a trade-in or cash of $3,000; thus making the actual price of the car about $26,000. Additionally, the window sticker (with the actual lot number of the vehicle) listed a navigation system. Again, small print, said just because it was listed didn't mean it was on the car. I thought the dealer should have installed the system or given a discount for the system not being installed. It was deceptive advertising.

Most reliable car that I owned and riders like a Cadillac. I recommend this car to friends and family. most of my family owns a Chrysler 300.

Stopped by the dealership to take a look at the new 2019 Ram 1500, I was in the market for a truck but still on the fence with what to purchase . I truly went in with more of a fact finding mission. When I looked at the vehicle it as all that and mtore. Gary my salesperson. (didn't know him before today) greeted me as I was getting out of my vehicle. What a pleasent, knowledegable man, he was an expert on the truck, answered all of my questions and really never gave me the hard pressure cliche sales pitch. They quickly evaluated my trade, John helped put a deal together that was fair, Rene helped as well, then Aaron closed me out. I never intended on buying when I went in, the experiencece and treament I recieved made me proud to spend my money with them. If your in the market I truly think you will do yourself a disservice If you don't check them out. Thank you Gator, you have a wonderful sales force.

When we walked onto the lot, we had anticipated purchasing a new truck for an almost-dead truck; however, after looking at the new trucks with Todd Munce, he showed us the whole line of trucks, as well as other new vehicles on the lot. After discussing with him what we were wanting, he was able to show us 2 slightly-used (2017) Chrysler 300's. We test drove them both (a very different experience between the 2 cars), and decided on the purchased vehicle. At no time did Todd pressure us to purchase a single brand or new/used; he simply showed us the vehicles offered (as well as letting us know they had additional inventory if we didn't find what we liked), and let us decided what we wanted. Being only at the dealership for a week, he was a joy to work with, and I would highly recommend him to anyone looking for a new or used vehicle.

Owning a Town and Country in the past it was an easy choice to turn back to Chrysler for a new Pacifica and I am very pleased that I did .

Arrived early Sunday morning 6-10-18 Allen Wade came out introduced himself and said if we need anything let him know. He let my wife and I look around by ourselves until he realized we had keyed in on 3 vehicles. He asked if he could get the keys to show them to us. No pressure and left. He came back opened and started all then stood back and listened as we talked about each vehicle and what it had and lacked. Allen picked up on the key things we were looking for and offered to show us several other options available on site and on sister lot.. At no time was there any pressure and we felt like he was truely interested in helping us find what we wanted not what he wanted to sell. After spending several hours looking and taking notes we were able to get our list down to 3 choices. We told Allen we were going to go home and look over our choices and crunch numbers. Allen thanked US for stopping by and he hoped to hear from us. Before we got home we decided on the vehicle we wanted but the dealership had closed..As a result of the exceptional treatment from Allen making what has in the past been a stressful ordeal a simple relaxed outting.. We called Allen on Monday morning ( his day off) ant told him we made a choice and were ready to buy..He took our info and Monday evening we drove away with our 2017 Grand Caravan SXT.. At no time did we feel pressure and the only time Allen tried in anyway to influence us was when he pointed out that we should look again at one of our choices as we were overlooking something. If you want a relaxing car buying experience we highly recommend Allen Wade and Gator Chrysler Dodge

great car to own. I had my current 300 since 2005. No issues. I expect same from new vehicle. It is comfortable and I like the safety features.

The crew at this location made the experience at Gator Chrysler, Dodge, & Jeep, the most pleasurable experience we???ve had of any dealership. We walked into Gator two hours before closing the night before Thanksgiving and the sales associate, Will B., greeted us in a way that was relatable and friendly; this made all the difference for us in wishing to work with Gator to find a fantastic deal on an exceptional vehicle. Will B. quickly established a strong character of ethics and business which furthered the integrity of Gator. By working through the numbers on several prospects that Gator had to offer, Will B. our sales associate, and John, the sales manager, worked with us. The outcome is that Will B. had us in the vehicle we wanted. We will tell anyone looking for a vehicle first to visit Gator Chrysler, Dodge, & Jeep dealership for a fair, trustworthy, and human feel dealership with a fantastic and varied vehicle selection and an outstanding team. Thank you Will B. and John, you both made this experience the difference to having us choose Gator in the future! - Brad and Doug

Great car lot of style, leg room and power true luxury, look forward to many stylish comfortable driving years. Good gas mileage for a full size vehicle.

car's broke and they can't seem to fix it, car had been in the shop for 3 WEEKS twice before that in March and April

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

PLENTY OF SPACE, GREAT FOR LONG DRIVING, RADIO SCREEN CONNECTS TO CELLPHONE ALLOWING TO LAUNCH YOUR OWN CELLPHONE APPS. THE BEST BLUETOOTH DEVICE ON A VEHICLE WITH VOICE RECOGNITION, PARKING IN REVERSER ASSISTANT TECHNOLOGY INCLUDED AND MUCH MORE FEATURES. THE ONLY REASON FOR SELLING IS THAT I NEED AN UPGRADE TO A 250 DIESEL PICK UP TRUCK FOR HEAVY LOAD.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Inside the seating room is bigger than our towncand country which is great. 2 design flaws i feel and a lot of others do too online is #1 the headrest for mid seating is not good for child seats..very hard to remove head rest and they Do NoT adjust at all. Its an issue for families, #2 the gear switch knob is poorly placed as anyone who uses volume on radio could easily flip it into lower gear or neutral and i see that as safety hazard . Overall besides thise two things i still would give the Van 4.5 stars for everything else. Really is a great purchase!

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

plenty of legroom also easy to stow back seats. love the back up camera. very happy the back windows opens on both sides. great car.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I gave our 2017 Pacifica Touring L plus all five stars except for reliability. We’ve only owned it a month and a half now and don’t know how reliable it will be for us. Other than that this vehicle is exactly what we wanted The price was high for the rest of it other brands we were looking at but for the features you get at that price you really do get what you pay for if you want a loaded full Van with all the features you want and some you don’t want but realize you need Our van is the one that filled all of our requirements and more.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

Every tech toy you could want and then some! Comfortable cruiser and commuter, that handles and performs very well. Start/stop works well, mileage is 25 on a trip. This is a luxury car that fit adults . CONS: Had to order an Ocean Blue one, to NOT get a rear DVD player or 20"wheels/50 series tires. Looked within 500 miles of Detroit. Compared to previous generations, it has grown to Van Size. Would prefer the same design about 25% smaller, for trips out East. Using the $1000 cell phone business model, gives you a 142 page weasel words warning manual on child seats and airbags. You have to go online (712 pages), or to the IP screen (to read the tiny white type on black) manual , not to be used while driving mind you. Almost as annoying, is the lack of a CD player or hard drive, in the $700 radio. Can't add an aftermarket CD player, either. So you must convert ALL your CDs to digital MP3 files, at a great time consuming effort! Product Planning really misses the boat at FCA. Not ALL minivans are for people with kids, either. Adults, without kids, like the size, convenience, and capacity of these, especially the Limited models. Would be nice to actually pick and choose the high tech features, as all are not needed or wanted.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Wish could afford one but the prices are inflated so the wages are not getting any higher. The taxes are outside the wages amount. Its just affordable today.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

We live our new vehicle. Very nice ride, very comfortable! Has many great accessories that we have not had before. The display on this vehicle is fantastic.

My husband and I were looking for a white Lexus RX350. We spotted one we loved but decided too late and it was gone. So the next time we spotted one we were quick to hold it. (we had also submitted a search for a white Lexus) My husband, my adult daughter, and I all looked at the ad and it said "White". Purchase was finalized on 12/162015 (we paid cash) The car was not delivered until 1/5/2016, due to the holidays and bad weather, and when it arrived it was SILVER not white. We are embarrassed to say that looking back on our paperwork it does mention silver on two pages. Our mistake. I drove it around town the day it was delivered, but the next day I decided I really wanted white. I had not driven 250 miles around town, but it was already 5 miles over the allowed mileage to return it within the 7 days. (should have checked odometer reading when it was delivered). I thought we were stuck with the silver, but Vroom is honoring the 7 day return policy and it will be a happy new year after all.

What we needed. Room for grandchildren. Leg room and head room for me. Good value. I’m a tall guy 6’10” and my 7’ son fit comfortably in the drivers seat.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

After test drive you will want to own this van. Great difference is when you take a turn it drives like a car. It doesn't hurl.

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

We were expecting our third child and ran into issues getting all three car seats in our 3 row SUV. It was impossible to get to the third row when two car seats were in the center row. We always said we would never buy a minivan, however the Pacifica with the “S” package really looks sharp and drives really nice. We chose the Touring L Plus with “S” package. What really nice is that the DVD entertainment system is on the ceiling so that everyone in the back of the van can enjoy a movie. The Limited trim level has a few nice upgrades but had only 2 rear mounted seat screens which means anyone in the third row of the van can’t watch anything. So far we are enjoying the van and have gotten over the stigma of a minivan. It’s sinoly about practicality.

Looking for a car for my wife and she had a specific model and colors that she wanted to find. Vroom had the a couple of cars and they looked great on the website. Started the process to purchase with skepticism about buying a car from just pictures on the website and not seeing the car in person. However, the team at Vroom went out of their way to answer my many questions, went to the lot and took pictures of the car when asked (multiple requests) and verified all of my questions. They always answered e-mails or questions over the phone and showed great customer service. The entire process took right at 2 weeks from purchase to delivery. We also had a car to trade-in and they were very fair on the price and picked it up upon delivery of the new car. The delivery process for us was manageable even though the time slipped one day due to travel but the driver and Vroom Delivery support kept in contact each day. When we received the car we noticed 2 minor items that were broken and Vroom Customer Service worked to replace and paid the local dealer directly. Overall, a very good experience and I highly recommend Vroom and their team. You have to be willing to go into the process understanding it is a different experience buying a car from a website and be flexible with the process and communication.

Great so far. Only had vehicle for 3 days, but we are enjoying it! Love the color, styling - inside and out. Easy Stow & Go feature.